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Since April 2022
Instructor since April 2022
CREATING HYPER COMPETITIVE SALES TEAMS - A STRATEGIC PERSPECTIVE
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From 78 C$ /h
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This course offers a comprehensive exploration of sales management within the context of the dynamic business environment. Students will examine the evolving role of sales as a strategic function in both domestic and global markets, and how it aligns with broader business objectives. Key topics include the sales process, personal selling, customer relationship management (CRM), and sales force recruitment, training, motivation, and evaluation. The course also addresses the impact of economic, technological, and competitive forces on sales strategies and performance. Through case studies, simulations, and practical projects, students will gain critical skills in sales planning, forecasting, ethical selling, and territory management, preparing them for real-world challenges in diverse sales environments.

This course aims to develop students’ understanding of the strategic and operational aspects of sales management within a dynamic business environment. It equips students with the knowledge and skills needed to manage the sales process, lead sales teams, and align sales strategies with broader business goals. Emphasis is placed on customer relationship management, forecasting, and adapting to technological and market changes. By the end of the course, students will be able to analyze real-world sales challenges, apply effective sales techniques, and design practical sales plans that respond to customer needs and business objectives.
Location
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Online from Cyprus
About Me
Dr Ozan S. is currently in employment at the Eastern Mediterranean University (EMU)
as a full-time academic. He teaches Sales Management, Marketing, Advertising, and International Marketing Strategy at EMU Faculty of Business and Economics, Department of Business Administration. He is the Rectorate Coordinator in charge of EMU Business Development Unit.

From 2017-to 2019, he worked at the Vice Rectorate of International Affairs and Promotion, as the International Affairs and Promotion Coordinator, where he headed the marketing communications of the university, with a particular focus on the Middle East, Africa, and Asia continents. (Reported to by 4 regional managers) Prior to this above-mentioned position, he was posted to the MSc Programs (Engineering Business Management – Supply Chain and Logistics Management) Manager at the University of Warwick, Warwick Manufacturing Group (WMG), EMU Office. He has also held a position in the EMU Rectorate as the Rector’s Coordinator within the capacity of Promotion and University Advancement, from 2011-to 2014. This role entailed his overseeing the EMU Promotion Office, EMU Public Relations and Press, EMU TV & Radio, and the EMU Printing House and Design Team.

While a large plethora of his previous responsibilities was in the field of marketing,
a considerable area of his experience and aspect of his career still remains in academics. He has maintained a continued position as an academic at EMU, instructing a number of courses and pieces of training on a myriad of subjects such as Organizations, People and Performance (Master’s level), corporate brand management, strategic brand management, learning organizations, integrated marketing communication, and corporate verbal identity.

Obtaining three master's degrees in Educational Sciences, Finance (Executive Program)
and Marketing Management and PhD in Healthcare Marketing, respectively, he has observed a multi-disciplinary path in his educational self-development, applying what he has learned directly into the roles and responsibilities he has obtained.
Education
PhD - Health Management
Üsküdar University - Türkiye
Area of Specialization: Healthcare Marketing

Master of Arts – Marketing Management
Eastern Mediterranean University – Famagusta, TRNC
Area of Specialization: Brand management / Employee performance
Thesis Focus: Frontline employees in the service industry

Master of Science- Banking and Finance
Eastern Mediterranean University – Famagusta, TRNC
Area of Specialization: Project Finance and Risk Analysis
Thesis Focus: Customer-based corporate brand equity in financial institutions

Master of Education – Educational Sciences
Eastern Mediterranean University – Famagusta, TRNC
Area of Specialization: Motivation
Thesis Focus: Electronic portfolios, authenticity, and learner motivation

Bachelor of Arts – English Linguistics
Hacettepe University – Ankara, Turkey
Area of Specialization: Discourse Analysis / Marketing and language

Summer 2013 – Intensive Leadership Training
University of Kent – Canterbury, United Kingdom
Experience / Qualifications
ACADEMIC AND MANAGERIAL EXPERIENCE

Rectorate Coordinator / Business Development Unit (2026-Present)
Eastern Mediterranean University Rectorate

Rectorate Coordinator / International Affairs and Promotion (2017-2020)
Eastern Mediterranean University Rectorate, Vice Rectorate in charge of International
Affairs and Promotion

Board Member (2016-2020)
Eastern Mediterranean University, Center for Entrepreneurship and Innovation

MSc Programs Manager (2015-2017)
The University of Warwick, Warwick Manufacturing Group Eastern Mediterranean
University Office

Rectorate Coordinator / Promotion and University Advancement (2011-2014)
Eastern Mediterranean University Rectorate, Vice Rectorate in charge of Promotion and
University Advancement

Senior Instructor – Tenure (1999-present)
Eastern Mediterranean University


DUTIES & RESPONSIBILITIES

Rectorate Coordinator / International Affairs and Promotion

Head of

Strategic brand communications of EMU in the international markets
Digital marketing of EMU in the international markets
B2B marketing of EMU in the international markets
EMU international agency relations
EMU promotional visuals design processes
EMU International Summer School (Coordination of transportation team, Coordination of
cost control, Coordination of quality control team, Coordination of training team,
Coordination of entertainment team)
Corporate short term training programs
Member of EMU Total Quality Management, Complaint Evaluation Committee
Member of EMU Scholarship Committee
Member of EMU Brand Committee

MSc Programs Manager

Promotion of The University of Warwick, Warwick Manufacturing Group (WMG) MSc
degree programs (Supply Chain and Logistics Management, Engineering Business
Management) in the region
Execution of the program
Liaison between the University of Warwick, WMG, and EMU
Advisor and mentor to the programs students
Jury member, supervisor, and assessor
Co-tutor of Organizations, People and Performance (OPP) module (a core module of the
MSc degree program)
Areas of supervision: B2B branding and trust in supply chain management

Rectorate Coordinator

Coordination of EMU PR Office, EMU TV & Radio, EMU Printing Office, and EMU
Promotion Office in the promotion processes of the EMU
Coordination of shooting, design, and selection processes for EMU promotion visuals
Creative director and executive producer of EMU promotion visuals
Coordination of EMU Rectorate’s VIP hosting on EMU campus
Developing innovative approaches for EMU promotion
Coordination and event management of EMU in-campus education fairs and workshops
Liaison between the EMU Promotion Committee and the Rectorate
Colleague mentor
Conducting research on decision-making processes and experiences of EMU students
Representing the Rectorate

Senior Instructor (full-time & tenure academic)


Organizations, People, Performance The University of Warwick, Warwick Manufacturing
Group, Eastern Mediterranean University Office – MSc Degree program – (Co-teaching)
Advertising EMU – Undergraduate - Faculty of Business & Economics
Writing on Global Issues EMU – Undergraduate – University Elective
Coaching and Career Planning EMU – Undergraduate – University Elective
Communication Skills EMU – Undergraduate – Faculty of Business & Economics
Technical Report Writing EMU – Undergraduate – Faculty of Engineering
Age
Children (7-12 years old)
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level
Beginner
Intermediate
Advanced
Duration
60 minutes
The class is taught in
English
Turkish
Reviews
Availability of a typical week
(GMT -04:00)
New York
at teacher icon
Online via webcam
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00-04
04-08
08-12
12-16
16-20
20-24
This course is aimed at improving the reading, writing, and speaking skills of participants in various business and economic topics such as strategic management, marketing management, brand management, microeconomics, supply chain management, etc. In the course, myriad current business and economic issues are discussed and the conceptual understanding of the participants is developed via authentic texts and visual and audial materials. The course can be customized and aligned with the needs and expectations of the participants. The language competencies of the participants whose English language proficiency level is not advanced can be improved by teaching business concepts and appropriate grammatical patterns. Participants of this course will increase their English language competencies to higher levels, while at the same time, they will increase their conceptual and linguistic understanding in multidisciplinary sub-fields such as demographics, sociology, technology, international relations, and global issues, as well as business, and economics.
Read more
It is an interdisciplinary course that teaches students how the strategic management methodologies applied in the processes of determining the visions of businesses, institutions, and even states and reaching that vision can be adapted to career planning and why career planning is systematic research, planning, and continuous development process.

The course aims to

• contribute to the development of continuous research and development awareness, based on the concepts of knowledge-oriented decision-making in career planning processes, increasing competitiveness, minimizing information asymmetry and missed opportunity cost,

• contribute to students' internalization of why a career is a process that should be planned, being aware of basic micro and macroeconomic conditions,

• introduce the strategic analysis methods that students can use in transforming their career planning processes into critical thinking, research, and application processes, and making them apply with exemplary studies,

• contribute to the development of market-oriented and proactive career planning awareness in students,

• ensure that students develop an interdisciplinary (marketing communication, organizational behavior, and strategic management) perspective on career planning,

• scientifically explain the importance of strong social capital (all kinds of contributions arising from the effective use of social networks) with social networking methodologies and to explain practically how social capital can be used systematically and effectively in career planning processes.
Read more
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Trained at the Grande Ecole post-European preparatory classes & Ivy League University in the United States, our teacher has specialized and worked for more than 17 years, in Europe and North America, in the field. On the one hand as a copywriter then as director of communication / advertising agencies. On the other hand, as a trainer in this field in renowned public and private international establishments, speaking in forums and conferences.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ Languages: French/English.

✓ Progress following these private sessions is noticeable after 1 to 2 sessions (*2025 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.
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Understanding marketing means knowing how to position your product/service using the right digital tools and grasping the nuances of the customer journey. Before embarking on a project, it's crucial that you understand how to do it.
With 10 years of marketing experience and a personalized, educational approach, I'll guide you through this journey by providing only the information you need: no unnecessary theoretical jargon, no concepts you'll never use. I'm already a trainer for IFAPME and have been a private tutor for several years.
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Practical digital marketing — from idea to real project

I teach marketing in a 100% practical way.

In the lessons we cover:
- Digital Marketing Fundamentals (Social Media, Advertising, Brand Building)
How to market a startup project with a limited budget
Pricing services and products in a way that attracts customers

Suitable for: Small business owners, students who like to understand practical marketing, anyone who likes to start their own business.
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Growth Marketing Services:

Strategy: Audit and positioning.

Acquisition: Paid ads and SEO.

Content: Social media and copywriting.

Conversion: Funnel and sales optimization.

Scale your revenue today.
good digital marketing mean good business
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✅You have a project, an idea, or an ambition, but you're wondering: Where do I start? Who do I contact? How do I present my project? What strategy should I adopt? How do I convince others, negotiate, and move things forward effectively? ...

✅I support you in the construction and development of your project, from A to Z, by building with you the tools, techniques, methods, strategies to face the different challenges, to structure your approach and above all to adopt the right approach to each situation and each interlocutor.

✅ Concrete, strategic and personalized support

Together, by your side, at every stage, we work in particular on:

✔️ Clarifying your ideas and structuring your project and objectives
✔️ Defining your coherent and realistic strategy, as well as the different stages and your priorities
✔️ Identifying the right contacts and departments and coordinating with the various stakeholders: adapting your message according to each contact person, clients, partners, investors, suppliers, teams, administrations, etc.
✔️ The way to approach each person according to their role, interests and challenges
✔️ Preparing for your meetings, discussions and presentations, arguments, and files
✔️ Communication strategy, persuasion and negotiation techniques
✔️ Anticipate objections, blockages, resistance, difficulties and complex situations
✔️ Methods and tools to move your project forward effectively
✔️ Adapting your posture and communication according to the context
✔️ Ensure monitoring and adjustment of the strategy as progress is made
(...)

The goal is not just to give you recommendations, but to guide you step by step to kickstart the momentum of a project. We'll cover how to interact with the right people, how to avoid common mistakes, how to overcome obstacles, and how to choose the most effective method to achieve your objective.

Every project is different. Every stakeholder has their own expectations, constraints, interests, and ways of working. That's why we work with a customized approach, combining strategy, communication, negotiation, understanding of stakeholders, and concrete methods of action.

You are no longer alone with your project. You benefit from personalized support to know, at each stage:

What to do. In what order. With whom. How to approach it. How to present your request. How to convince. And how to move your project forward to its completion.

Comprehensive strategic and operational support to transform an idea or objective into a concrete action plan and tangible results. We help you gain a broader perspective on your project while providing hands-on guidance throughout its implementation. From the initial concept to final execution, we work together to develop a clear strategy, effective communication, and an action plan tailored to your specific goals.

Whether you are an entrepreneur, project leader, freelancer or in the launch phase, the idea is to transform a sometimes complex or scattered idea into a structured, coherent, convincing and feasible project.

✅ THE TRAINER - TEACHER CONSULTANT
A graduate of a prestigious European business school and an Ivy League university in the United States, he combines academic rigor with modern teaching methods. With over 18 years of experience in Europe and North America, he has taught at prestigious international institutions (both public and private), and regularly speaks in Switzerland, France, Belgium, Luxembourg, and Canada, as well as at various forums and conferences.

A recognized specialist, he offers personalized and accessible support, based on active listening, a proven methodology, and tailored teaching methods. His approach combines customization, efficiency, and professionalism for rapid, visible results.

✅ LOCATIONS:
-Switzerland (Geneva, Lausanne, Fribourg, Zurich, Neuchâtel, Lugano, Basel, Bern, Lucerne),
-Belgium (Brussels, Antwerp, Charleroi, Liège),
-Luxembourg,
-On request: France (Paris, Lyon) and Canada (Montreal).

-Currently, we primarily use videoconferencing, a highly popular format: it offers the same quality as in-person meetings, flexible organization, time savings, flexibility, comfort, and an eco-friendly approach. Content, notes, and recommendations are shared directly via a dedicated chat.

➤ Languages: French and English.

➤ Reduced and stable fees, accessible without compromising on quality.

➤ Gift vouchers available all year round.

➤ Schedules defined together according to your constraints.

➤ 100% tailor-made program, adapted to each need.

➤ Noticeable progress from 2 sessions (2026 study).

✅ Why choose this training?
-International expertise at the service of your objectives.
-Personalized sessions with concrete tools.
-A lively, interactive and results-oriented approach.
-A motivating and supportive environment, fostering confidence and rapid progress.
-Tangible results in just a few sessions.
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Learn practical digital marketing skills and understand how businesses use online channels to reach customers, build their brand and grow their digital presence.

Lessons are tailored around your current knowledge and what you want to achieve, whether you're learning digital marketing for the first time, developing your professional skills, promoting your own business or exploring a career in digital marketing.

Topics can include social media marketing, content creation and planning, brand positioning, understanding target audiences, customer journeys, digital advertising, SEO fundamentals, website marketing and developing a digital marketing strategy.

We can also explore how different digital channels work together and how businesses measure the effectiveness of their marketing using analytics, engagement, conversions and other key performance indicators.

Lessons focus on practical learning using examples, exercises and real-world business scenarios rather than simply studying marketing theory. Where appropriate, we can work on creating marketing plans, content strategies and campaigns that allow you to put what you learn into practice.

No previous digital marketing experience is required for beginner lessons.
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Learn from a 20 year veteran of finance with a PhD in Business from Harvard University. You will discover how to start your own business either online, or in person at a physical location. You will also learn how to get funds to start your business and grow it, as well as how to effectively market yourself and your business without spending a lot of money. The knowledge and resources I share with you will save you time, money, and frustration!
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I am olusola Abiodun from femassol foods and mills. I make economic, marketing, and business management easy for Students to understand.
My class is for WAEC, JAMB, GCE, and University students. I explain with past questions, and easy diagrams so student can pass their exams. I base my teaching and lessons on part-time and online.
Students should book a class with me and economics will become your favorite subject.
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*Business English for Professionals - Speak Confidently at Work*

Are you excellent at your work, but you hesitate when you have to speak in English?

Do you know the answer, but you can't explain it clearly in a meeting? Do you get nervous before client calls or job interviews?

If yes, this course is made for you.

I am a Business English Coach with over 700+ classes of teaching experience, helping working professionals, job seekers, and students transform their English into a professional strength.

*What is Business English?*

Business English is different from normal spoken English. It is the language of the corporate world - meetings, presentations, emails, interviews, and client communication. It is about sounding clear, confident, and professional.

*What You Will Learn With Me:*

*1. Interview Mastery Program*
- How to answer "Tell me about yourself" in a powerful 90-second story
- How to explain your strengths, weakness, and salary expectations
- How to handle HR questions and technical questions confidently
- Complete resume and LinkedIn profile English correction

*2. Client Communication & Meeting Skills*
- How to start, lead, and end a meeting on Zoom / Google Meet
- Essential phrases: "Can I jump in here?", "Let's take this offline", "As per my understanding", "Could you please elaborate?"
- How to handle difficult questions from clients without getting nervous
- Small talk and rapport building with US, UK, and Australian clients

*3. Professional Email and Message Writing*
- How to write clear, professional, and polite emails
- How to write follow-ups, requests, apologies, and thank you emails
- Common mistakes to avoid and how to sound more professional
- Writing effective messages on Slack, Teams, and LinkedIn

*4. Presentation and Public Speaking*
- How to present your ideas, projects, and PPTs with confidence
- How to explain numbers, data, and charts in English
- How to handle Q&A sessions
- Body language and voice modulation for presentations

*5. Day-to-Day Office Communication*
- How to give feedback, how to say no politely, how to disagree respectfully
- How to ask for leave, for help, and for clarification
- Negotiation and persuasion skills for your workplace

*My Teaching Method:*

My classes are 80% speaking and 20% learning. We don't do boring grammar from books. We do:

- Real Roleplays - You will be the manager, I will be the client
- Mock Interviews - Real questions from your industry
- Live Email Correction - We will correct your actual office emails
- Meeting Simulations - Practice before your actual meeting

Every class you will get personal feedback, vocabulary notes, and practical homework that you can use in your office the next day.

*Who Can Join?*

This program is perfect for IT Professionals, Software Engineers, Sales and Marketing Professionals, Managers, Team Leads, HR Professionals, MBA Students, and Job Seekers who want to work in MNCs.

Whether your level is intermediate or advanced, I will customize the course as per your job and your goals.

*Results After My Course:*

- You will speak without hesitation in meetings
- You will crack interviews with confidence
- You will write professional emails without thinking
- You will get the confidence to talk to any client in the world

Your knowledge got you the job, but your communication will get you the promotion. Let's work on it together.
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As a professional in the luxury and cosmetics industry for many years, this course is aimed at anyone, beginners or experienced professionals, who wants to know everything about these professions.
The program includes: historical aspects, markets and players, strategies employed, distribution, communication, customer experience...
In short, a complete, constantly updated and ultra-detailed overview of everything you need to know about these professions.
Feel free to contact me, I would be happy to answer your questions.

Patrick
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Learn to create your own website or online store using artificial intelligence tools, without any programming knowledge. Ideal for entrepreneurs, small businesses, freelancers, and students who want an online presence.

I design websites and online stores for startups (Shopify and Tiendanube) and use AI daily to create text, images, and structures. In these classes, I'll teach you how to do it yourself, step by step.

In classes you will learn to:
• Plan your website: objective, audience, sections and call to action.
• Use AI (ChatGPT, Claude, Gemini) to write texts, generate ideas and images, and organize content.
• Build your page with simple tools or with AI-powered website builders.
• Set up an online store: products, photos, prices, payments and shipping (Shopify or Tiendanube).
• Create a coherent visual identity: colors, fonts and logo with Canva.
• Publish your website, connect it to your social media and WhatsApp, and keep it updated.

How the classes are: We work on your own project from the first session, so you make progress on your website in each class. We conduct video calls (Zoom or Google Meet) with screen sharing.
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Vous souhaitez découvrir le marketing digital et apprendre à promouvoir une activité sur Internet ?

Je vous propose une initiation au marketing digital destinée aux débutants qui souhaitent comprendre les bases de ce domaine.

Au programme :

- Découvrir le marketing digital et ses principaux objectifs.
- Comprendre les bases du marketing sur les réseaux sociaux.
- Apprendre à identifier un public cible.
- Découvrir les principes de la création de contenu.
- Comprendre comment préparer un calendrier éditorial simple.
- Découvrir les bases de la communication en ligne et de la promotion d'une activité.

Les cours reposent sur des explications simples, des exemples concrets et des exercices pratiques adaptés au niveau de chaque apprenant.

Ce cours convient aux débutants, aux étudiants et aux personnes qui souhaitent découvrir le marketing digital pour un projet personnel ou professionnel.

Aucune connaissance préalable en marketing digital n'est nécessaire.
Good-fit Instructor Guarantee
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Contact Dr Ozan S.