Your Hospitality & Accommodation Commercial Strategy

From 149 C$ /h

Grow your direct bookings, optimize distribution, reduce OTA dependency, and build a commercially resilient hospitality business — regardless of your property size.

What you will learn:
+ Direct booking strategy vs OTA dependency strategy
+ How to improve pricing, availability & distribution mix
+ How to negotiate effectively with OTAs and partners
+ How to reduce cost of acquisition and increase RevPAR
+ How to structure digital presence & sales funnels

Why learn it together:
✓ 15+ years experience in the (online) hospitality industry
✓ Sales leadership roles at Booking.com, WebHotelier, June Homes, hotel chains
✓ Onboarded & trained 1,000+ hospitality partners
✓ Built commercial strategies during both growth and crisis cycles

Format:
• Not theory — hands-on coaching
• Every session adapted to your challenges, for maximum practical learning & results
• Property-specific assessment
• Session count adapts to your pace — we finish as fast as you’re ready

Location

Online from Greece

About Me

I am an experienced online sales team leader, with demonstrated history of overachieving targets through team leverage, team development & cross-functional teamwork.

I focus on supporting others to develop themselves - both professionally & personally - by sharing practical knowledge & best practices.

I consider myself both a trainer & a coach, depending on the needs & skills of the people I share my knowledge with.

While at Booking.com, I was part of the Global Training Team; I trained & coached new-hires from all over the world, at the company's HQ in Amsterdam.

Education

* Master of Science in Business & Management | Aston Business School, UK
* Bachelor of Engineering in Manufacturing Systems Engineering | University of Manchester Institute of Science & Technology (UMIST), UK

Experience / Qualifications

* Sales Team Leader, Senior Account Manager, Booking Home Manager - Booking.com
* Sales Manager (Team Leader) – WebHotelier
* E-commerce Manager – Helios Hotels & Resorts
* Commercial Manager – Karatarakis Hotels & Restaurants S.A.
* Market Research Executive - Kantar/TNS Group

While at Booking.com, I was part of the Global Training Team; I trained & coached new-hires from all over the world, at the company's HQ in Amsterdam.

Age

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

30 minutes

45 minutes

60 minutes

90 minutes

The class is taught in

English

Greek

Skills

Sales

Hospitality management

Availability of a typical week

(GMT -04:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Building a High-Performing Sales Team (for Sales Leaders & Business Owners)

149 C$ /h

If your business depends on sales, your structure determines your revenue. I help founders design, improve, or scale their sales organization — from hiring and training to KPIs and incentive structures.

What you will learn:
+ How to hire the right sales profiles & avoid mis-hires
+ How to set clear KPIs and activity-based goals
+ How to build an onboarding & training plan
+ How to design a motivational compensation plan
+ How to create repeatable sales processes & playbooks

Why Learn With Me:
✓ I have built, scaled, and led commercial organizations in multiple markets, including EU expansions and remote team management. I specialize in taking sales teams from inconsistent → predictable performance.

Format:
• Not theory — hands-on coaching
• Every session adapted to your challenges, for maximum practical learning & results
• Business/Company-specific assessment
• Session count adapts to your pace — we finish as fast as you’re ready

Mastering Your Sales Skills (for hungry Beginners)

149 C$ /h

Learn how to sell with confidence — even if you have zero experience. In this class, I guide you step-by-step through the full sales process: building rapport, asking meaningful questions, presenting value clearly, handling objections, and closing without pressure.

What you will learn:
+ How to structure a sales conversation from start to finish
+ How to ask the right questions that uncover real needs
+ How to communicate confidently and naturally
+ How to turn interest into commitment
+ Practical scripts + real role-play to build confidence fast

Why learn it together:
✓ I’m a VP of Sales with 15+ years of hands-on experience in high-growth companies (Booking.com, WebHotelier, More.com, June Homes). I’ve trained & developed several sales professionals who went from beginners to top performers.

Format:
• Not theory — hands-on coaching, adapted to your challenges
• Real call practice
• Personalized feedback
• Session count adapts to your pace — we finish as fast as you’re ready.

Ginia

5.0

(2)

This course is for people who want to learn and improve their ability to
-Welcome and orient people
-Learn to communicate well (on the phone or face-to-face)
As a bonus, a concept of marketing will be offered to students to help them promote services and other products!

Gioacchino

5.0

(2)

With more than 20 years experience in the catering industry and hospitality management I have been working with people from 4 to 50 years age. I can provide you a incredible variety of recipe and tricks to impress your friends with amazing dinners or appetizers. we can decide together the topic of the lessons from local to international cooking, middle eastern, mediterranean or asian food. Contact me for more info

Sonia

5.0

(2)

Brand design is what makes your brand unforgettable, therefore it is one of the most important investments you can make in your business or for yourself.

When the most used sources of information for the company are websites, social networks, search engines, brochures and catalogs, the brand of the company must be above others for succeed.

While good content is important, it's the visual aspect of your brand that gets the public's attention first. Thus, a good visual brand design offers you these competitive advantages.

In a constantly paced world with many competing brands and other distractions, your brand identity will often make the difference between the success and failure of your projects.

Learning how to design the brand you dreamed of or learning how to create brands for other companies gives you these skills in high demand.

In this course, I will teach you how to design brands from concept to finish. The course will be a project-based course and will use the learning-by-doing approach where you will be guided in detail through the branding process from logo design to business cards, branded t-shirts , brochures, leaflets, letterheads, envelopes, website banners, etc.

I will teach you how to design a strong visual brand that creates a sense of unity and cohesion, by maintaining a consistent and clear brand across all marketing channels, because only then can customers instantly recognize your Mark.

Branding shows that you are proud of your business. Customers will recognize the investment you make in the success of your own business and know that you will deliver with the same passion when it comes to meeting their needs.

Attention to detail in brand design, even something as simple as a business card, can reassure your customers that you value every aspect of your business.

A professional branding immediately gives people the impression that you are an established, confident and trustworthy business.

No matter the size of the business, putting order in the brand design will bring you more customers, make your product more easily recognizable and encourage people to come back for more.

Then sign up for this course if you want to become a beginner to a professional brand designer.

Mélanie

5.0

(2)

Hello everyone.
I welcome you to my profile.

- Help to speak to others (customer, user, spectator) with courtesy.
- Practical cases for training.
- Body relation in space
- Oral fluency
- Stress management
- Tools to respond to dissatisfied customers
- Priority analysis
- Organization of his day, his week
- Team work
- Preparation for an oral

=> 😉 Little +: reading helps improve spelling, grammar, conjugation and syntax.
😉 Yes, yes! 💪

William

5.0

(2)

10 course elements to succeed in your commercial activity!

Rethink your offer!
– Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them.
– Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic.
– Set up call products
– Rethink the design and ergonomics of your products.
– Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing:
– Question your arguments, product sheets... by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople...

Make sure your customers don't forget you!
– Tell a story about your company and its products for better memorization and to make your relationship more personal.
– Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products
– Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them.
– Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) ...

After this training (which basically takes 3 months), you will be able to retain your customers and build a solid customer base. You will then see your turnover grow day after day.

Caryl

5.0

(2)

English is clearly the language of international communication on many levels. It is not the only language used for international communication, but it is the one most frequently used. Although it is not universal, it is the principal language used in international commerce, shipping, popular music, sports, etc.

In this class, you will have the chance to enhance your vocabulary, improve your fluency, and develop confidence in speaking.

Roberto

5.0

(2)

The course is aimed at a wide range of students with a general interest in Italian. No prior knowledge of Italian is required as the course is for complete beginners.
Objectives of the course: To acquire basic language skills and to achieve the equivalent of A1 level.
A communicative approach is used. All four skills (speaking, reading, listening and writing) are practiced, with the main emphasis on speaking.
The student engage in interactive language activities according to a syllabus based on systematic grammatical progression.
The student will also be offered guidance in self-study and set optional homework tasks.

Kawana

5.0

(2)

I have found that being a teacher, you have to adapt your teaching style to your student's learning needs. I believe in accessing where students are in their learning and building upon their current level of learning ability.

I firmly believe in Direct Method teaching because my goal is to help YOU develop PERFECT COMMAND OF ENGLISH. My classes will help with FLUENCY, Business English, Presentation skills, and much more. My lessons will also allow you to utilize macro skills: reading, writing, speaking and listening.

As a TEFL-certified teacher, I am the creator of an environment where lots of manipulative activities and tools help develop a better understanding of the use of Business English. I believe as a teacher; it's essential to ask questions to help my students refine their thinking and recognize where they may be wrong. Also, in a classroom setting, whether in person or online, I prepare relevant activities that include review and revision, class vocabulary, use of the scaffolding approach with learners of all levels, analysis, and discussion of language and topics. As mentioned earlier, my goal is to get my students to speak English confidently in any business setting.

Hamid

5.0

(2)

Description: This course is intended for sales professionals wishing to improve their skills using expert and scientific sales techniques based on the principles of neuromarketing. Participants will learn how to use scientific knowledge to influence customer behavior and maximize their sales potential.

The course will include sales simulations and hands-on exercises to help participants apply the techniques learned in real-life situations.

Learning objectives:

Understand the basic principles of neuromarketing and sales
Learn to use scientific knowledge to influence customer behavior
Mastering expert sales techniques
Learn to effectively manage the sales process
Learn how to handle objections and answer customer questions
Improve verbal and non-verbal communication with customers
Know how to maximize sales potential
Course content :

Introduction to Neuromarketing and Sales
Understand customer needs
The key stages of the sales process
Persuasion and negotiation techniques
Management of objections and answers to customer questions
Verbal and non-verbal communication with customers
Sales simulation and practical exercises
Hypnosis to help you sell more
Teaching methods:
The course will be delivered in the form of presentations, demonstrations, sales simulations and practical exercises. Participants will be encouraged to actively participate and ask questions to maximize their understanding and learning.

Prerequisite:
Participants must have previous sales experience.

Elson

5.0

(2)

Swahili is one of the best and simple language to understand, hopefully you will be ready to get this knowledge.
I can teach from beginners to professionals. Through my experience I will make sure my students will per form very well through speaking.

Eileen

5.0

(2)

Want to sell more luxury jewelry, private-label boutique items, or high-end products—without guesswork, pressure, or outdated sales tactics?

This private coaching is designed exclusively for in-person sales. If your business is focused on e-commerce, online marketing, or website sales, this program is not the right fit. My expertise is helping professionals master face-to-face selling, build trust, elevate the client experience, and increase sales.

This exclusive 1:1 coaching program is for luxury sellers who want a proven, relationship-driven approach to closing more sales and creating loyal clients.

I’ll personally guide you through five essential principles that turn browsers into buyers:

1. Serve — Understand your client’s true needs before recommending a product.
2. Active Participation — Create an engaging buying experience where clients feel involved and confident.
3. Long-Term Relationships — Build trust that keeps customers returning.
4. Engagement — Create meaningful connections between your clients, your brand, and your products.
5. Selling — Master the art of closing naturally, confidently, and without pressure.

This isn’t a generic sales course. It’s personalized coaching created for luxury jewelry professionals, private-label boutiques, and premium brands that understand great sales begin with great relationships.

Selling luxury isn’t about convincing someone to buy.

It’s about creating an experience they remember.

If you’re ready to elevate your in-person selling skills, build stronger client relationships, and grow your luxury business with confidence, this coaching gives you the roadmap.

Reserve your private coaching session today. Availability is limited to ensure personalized, one-on-one guidance.

Elham

5.0

(2)

Selling is not about pressure or manipulation, it’s about understanding people, building trust, and communicating value clearly.
In this practical workshop, I share real-life sales and customer communication skills based on over 20 years of hands-on customer service experience and 9 years in retail, combined with an academic background in MBA (Strategy) and a PhD in Policy.
This class is designed for people who want practical, usable skills, not theory.

What you will learn:
✨️How to communicate confidently with customers
✨️How to understand customer needs quickly
✨️How to handle objections naturally (without stress or pressure)
✨️How to sell ethically and professionally
✨️How to adapt your communication style to different personalities
✨️Common mistakes that lose sales and how to avoid them

Who this class is for:
Retail and shop staff
Customer service professionals
Freelancers or small business owners
Anyone who wants to improve their communication and selling skills
This session is interactive, realistic, and based on real workplace situations — not scripts or generic sales tricks.

Ozan

5.0

(2)

This course offers a comprehensive exploration of sales management within the context of the dynamic business environment. Students will examine the evolving role of sales as a strategic function in both domestic and global markets, and how it aligns with broader business objectives. Key topics include the sales process, personal selling, customer relationship management (CRM), and sales force recruitment, training, motivation, and evaluation. The course also addresses the impact of economic, technological, and competitive forces on sales strategies and performance. Through case studies, simulations, and practical projects, students will gain critical skills in sales planning, forecasting, ethical selling, and territory management, preparing them for real-world challenges in diverse sales environments.

This course aims to develop students’ understanding of the strategic and operational aspects of sales management within a dynamic business environment. It equips students with the knowledge and skills needed to manage the sales process, lead sales teams, and align sales strategies with broader business goals. Emphasis is placed on customer relationship management, forecasting, and adapting to technological and market changes. By the end of the course, students will be able to analyze real-world sales challenges, apply effective sales techniques, and design practical sales plans that respond to customer needs and business objectives.

Jihane

5.0

(2)

British/American/French education - This international experience developed my global mindset.

I hold a PhD in Business (Emphasis Sustainable Tourism Management).

Hospitality/Tourism/Business courses (Leadership, Decision Making, Marketing/Branding, Management, Entrepreneurship, Research methods)

Soft skills courses: Emotional Intelligence, Critical Thinking, Creative Thinking, Negotiation, Crisis Management, etc.)

My teaching philosophy: EDUTAINMENT (mix between Education and Entertainment) + Sensory immersive experiences

Brad

5.0

(2)

A strong presentation shouldn’t sound like someone reading a document out loud.

The best speakers know what they want to communicate, understand what their audience needs, and have enough command of their material to speak naturally—even when the conversation takes an unexpected turn.

This intermediate-level class is designed for professionals, university students, researchers, entrepreneurs, educators, and others who already have some experience speaking or presenting but want to become clearer, more persuasive, and more comfortable speaking without relying heavily on a script.

We’ll focus on the practical skills that turn a prepared presentation into real communication, including:

* Identifying the central message you want your audience to remember
* Organizing a presentation around ideas rather than a written script
* Speaking naturally from notes, slides, or an outline
* Opening strongly and establishing credibility
* Explaining complicated ideas clearly
* Using examples and stories to make information memorable
* Developing a confident and conversational speaking style
* Using voice, pace, pauses, movement, and body language effectively
* Designing slides that support rather than compete with the speaker
* Reading the audience and adjusting in the moment
* Handling questions and unexpected interruptions
* Responding when you don’t immediately know the answer
* Making persuasive arguments without sounding overly rehearsed
* Closing with a clear message or call to action

One of the biggest transitions in becoming a strong presenter is moving from memorizing what you plan to say to truly understanding what you want to communicate. When you know the structure and purpose of your presentation, you gain the freedom to speak more naturally, respond to your audience, and remain composed when things don’t go exactly as planned.

My approach is highly practical. If you have an upcoming presentation, lecture, pitch, interview, conference talk, meeting, or class assignment, bring it with you. We can work directly on the structure, language, delivery, slides, timing, and difficult questions you may encounter. We can also record and review practice presentations when useful.

My background combines many years as a professional actor with experience as a university lecturer, researcher, trainer, author, and public speaker. Those careers have taught me something important: professional communication is not about putting on a performance. It is about being prepared enough that you can stop worrying about the words and start communicating with the people in front of you.

The goal of this class is to help you move beyond simply “getting through” a presentation and become a speaker who is clear, credible, adaptable, and genuinely engaging.