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✅EMOTIONAL INTELLIGENCE, EMPATHY, NON-VIOLENT COMMUNICATION (NVC), NEGOTIATION FOR RELATIONSHIPS & CONFLICT MANAGEMENT
From 166.09 C$ /h
➤ From NVC (Non Violent Communication) to pragmatic tools, empathy and emotional intelligence.
From personal to professional. From theory to practice with simulations. It's about putting in place rational tools to defuse conflicts and enter your comfort / security zone. In particular simple techniques which make it possible to improve its intimate, personal, professional relations to even solve and manage violent situations in a harmonious, effective and durable way.
➤ Indeed, the objective is to improve personal / professional communication & overcome any resulting conflicts. So how do you get a clear message across and make a difference?
➤ More precisely, the objectives are to:
0. Understand and identify the issues/risks then find a balance between empathy and conviction.
1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance.
2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles.
3. Acquire the techniques of self-defense and mastery without hurting and being hurt.
4. Face then defuse difficult behaviors (attempts at blackmail, threat, destabilization) or even dangerous with a mediation strategy.
5. Develop conflict management and negotiation skills, alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual.
➤ Whether your objective is personal or professional, defusing conflicts, negotiating and speaking relevant and successful must always be effective and efficient, with clear, simple and powerful messages, creating an adequacy between the message received and the message sent. Consistency between form and substance.
➤ So, how to listen and be listened to, convince and be impactful, challenge and mark the spirits, enhance its content, address its audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of verbal and non-verbal communication.
➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-confidence, but also to work on one's leadership & charisma.
➤ So, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a methodology:
✓Tools and deployment of conflict management tools, including CNV.
✓Perfecting his rhetoric/repartee.
✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing, thus ensuring consistency between content & form.
✓Techniques to put your interlocutor at ease and appear friendly/interested.
✓To succeed in a negotiation/mediation.
✓To learn how to say 'no' in three steps AND get people to say 'yes'.
✓To turn sentences into positive AND constructive.
✓To put NLP (neuro-linguistic programming) at the service of non-violent communication.
✓To adopt an effective, simple language, just by engaging.
✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging.
➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, this from the 1st session.
➤ This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private and entrepreneurial context. For example, as a management key, it allows you to:
• Measure the impact of emotions in team management.
• Analyze your own mode of operation to make the most of it.
• Be able to put in place strategies to regulate one's own emotions and those of one's collaborators.
• Know how to approach delicate interviews by taking into account the emotional factor.
• Being able to understand, recognize and name their own emotions as well as those of their collaborators.
• Discover the emotional process
• Manage the team (the impact of emotions on communication and decision-making), the emotional quotient and
leadership styles.
• Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to
strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc.)
Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios.
From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined.
➤ Controlled, the techniques allow:
• to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being.
• improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee
• defuse conflicts and enter their comfort/safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through CNV (Non-Violent Communication).
• to better manage negotiation situations (contrary to the clichés conveyed, negotiation is not only financial, but it can involve small daily events).
• Match the substance and form of your message while improving the use of your emotional intelligence.
➤ What you will get out of it:
• Better control of emotions and therefore of your way of communicating.
• Better understanding of the feelings of others and the ability to manage them successfully.
• Better relationships in personal and professional life thanks to superior emotional intelligence.
• Less stress thanks to a better understanding of one's emotions and those of others.
• Greater determination and results-oriented mindset.
• Ways to develop and apply emotional intelligence in the workplace.
Statistically, the progress following these private sessions is quickly perceptible, from 1 to 2 sessions. (2023 study).
➤ THE CONSULTANT TRAINER:
With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our consultant teacher trainer has specialized and has worked for more than 17 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords.
➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.
✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.
✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.
✓ Languages: French/English.
✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).
✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
CONTACT / PROGRAM
✓ First contact by email then by phone.
✓ A la carte program: evaluated and adapted to each need.
From personal to professional. From theory to practice with simulations. It's about putting in place rational tools to defuse conflicts and enter your comfort / security zone. In particular simple techniques which make it possible to improve its intimate, personal, professional relations to even solve and manage violent situations in a harmonious, effective and durable way.
➤ Indeed, the objective is to improve personal / professional communication & overcome any resulting conflicts. So how do you get a clear message across and make a difference?
➤ More precisely, the objectives are to:
0. Understand and identify the issues/risks then find a balance between empathy and conviction.
1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance.
2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles.
3. Acquire the techniques of self-defense and mastery without hurting and being hurt.
4. Face then defuse difficult behaviors (attempts at blackmail, threat, destabilization) or even dangerous with a mediation strategy.
5. Develop conflict management and negotiation skills, alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual.
➤ Whether your objective is personal or professional, defusing conflicts, negotiating and speaking relevant and successful must always be effective and efficient, with clear, simple and powerful messages, creating an adequacy between the message received and the message sent. Consistency between form and substance.
➤ So, how to listen and be listened to, convince and be impactful, challenge and mark the spirits, enhance its content, address its audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of verbal and non-verbal communication.
➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-confidence, but also to work on one's leadership & charisma.
➤ So, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a methodology:
✓Tools and deployment of conflict management tools, including CNV.
✓Perfecting his rhetoric/repartee.
✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing, thus ensuring consistency between content & form.
✓Techniques to put your interlocutor at ease and appear friendly/interested.
✓To succeed in a negotiation/mediation.
✓To learn how to say 'no' in three steps AND get people to say 'yes'.
✓To turn sentences into positive AND constructive.
✓To put NLP (neuro-linguistic programming) at the service of non-violent communication.
✓To adopt an effective, simple language, just by engaging.
✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging.
➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, this from the 1st session.
➤ This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private and entrepreneurial context. For example, as a management key, it allows you to:
• Measure the impact of emotions in team management.
• Analyze your own mode of operation to make the most of it.
• Be able to put in place strategies to regulate one's own emotions and those of one's collaborators.
• Know how to approach delicate interviews by taking into account the emotional factor.
• Being able to understand, recognize and name their own emotions as well as those of their collaborators.
• Discover the emotional process
• Manage the team (the impact of emotions on communication and decision-making), the emotional quotient and
leadership styles.
• Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to
strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc.)
Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios.
From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined.
➤ Controlled, the techniques allow:
• to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being.
• improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee
• defuse conflicts and enter their comfort/safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through CNV (Non-Violent Communication).
• to better manage negotiation situations (contrary to the clichés conveyed, negotiation is not only financial, but it can involve small daily events).
• Match the substance and form of your message while improving the use of your emotional intelligence.
➤ What you will get out of it:
• Better control of emotions and therefore of your way of communicating.
• Better understanding of the feelings of others and the ability to manage them successfully.
• Better relationships in personal and professional life thanks to superior emotional intelligence.
• Less stress thanks to a better understanding of one's emotions and those of others.
• Greater determination and results-oriented mindset.
• Ways to develop and apply emotional intelligence in the workplace.
Statistically, the progress following these private sessions is quickly perceptible, from 1 to 2 sessions. (2023 study).
➤ THE CONSULTANT TRAINER:
With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our consultant teacher trainer has specialized and has worked for more than 17 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords.
➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.
✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.
✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.
✓ Languages: French/English.
✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).
✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
CONTACT / PROGRAM
✓ First contact by email then by phone.
✓ A la carte program: evaluated and adapted to each need.
Location
At teacher's location :
- Rue du Décembre, Genève, Suisse
- Lausanne, Suisse
- Fribourg, Suisse
- Place Pury, Neuchâtel, Suisse
- Luxembourg Ville, Luxembourg
- Bruxelles, Belgique
Online from Switzerland
About Me
Trainer, professor, consultant, and experienced coach, he has been providing guidance for over 16 years, both personally and professionally, to lawyers, executives, business leaders, and politicians in Switzerland, France, Belgium, Luxembourg, and Canada. A recognized specialist in his field, he helps you develop clear, impactful, and persuasive communication. Through a pragmatic and supportive approach, he enables you to achieve your goals and effectively build on the skills you progressively acquire.
Education
Expertise Supported by an International Academic Background:
Graduate of an Ivy League university in the United States, ensuring a modern and effective educational approach.
Graduate of a top European Grande École, providing in-depth expertise.
Additional training from a prestigious European institution, offering a multidisciplinary and innovative perspective.
Graduate of an Ivy League university in the United States, ensuring a modern and effective educational approach.
Graduate of a top European Grande École, providing in-depth expertise.
Additional training from a prestigious European institution, offering a multidisciplinary and innovative perspective.
Experience / Qualifications
A graduate of a post-preparatory class Grande École and an Ivy League university in the United States, our professor-trainer and consultant has accumulated over 17 years of experience in Europe and North America. He has worked in renowned international institutions, both public and private, and is a regular speaker at forums and conferences. He offers personalized coaching and support based on his areas of expertise and specialization. Adapting to the specific needs of each individual, his approach combines high-quality pedagogy, rigorous methodology, and a commitment to active listening, personalization, and efficiency. Whether in one-on-one coaching, conferences, workshops, or group training, his programs are designed to deliver concrete, lasting results.
Age
Children (7-12 years old)
Teenagers (13-17 years old)
Adults (18-64 years old)
Seniors (65+ years old)
Student level
Beginner
Intermediate
Advanced
Duration
60 minutes
The class is taught in
French
English
Skills
Reviews
Availability of a typical week
(GMT -05:00)
New York
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00-04
04-08
08-12
12-16
16-20
20-24
Adapted to each case and need, the objective is support in accessing a job, from the search for departure to the signing of the contract:
- After the search and selection of relevant advertisements, establish and illustrate your transversal skills profile then create an attractive CV and write a striking cover letter highlighting your professional background
- stand out in the preparation of their interviews, from oral presentation to expression through appropriate body language. Interview simulation & video analysis filmed if necessary.
- Identify your values, promote your professional project / your assets and strengths but also work on areas for improvement in order to find new momentum in your career.
Note that during the videoconference session, all the notes are transcribed in the chat so that you can access them at any time when you wish.
Statistically, the progression following these private sessions is quickly noticeable, from 2 sessions. (study 2020)
PLACES :
- Locations: Geneva - Lausanne - Friborg - Neuchâtel - Montreux - Basel - Sion - Sierre - Morges - Bienne.
But currently and until further notice, only by videoconference in accordance with national recommendations on Covid. These sessions also seem perfectly unanimous since they have the advantages of direct (example: quality of the interaction), without its disadvantages (example: loss of travel time) with additional advantages (example: chat notes that can be read later).
In this context, these videoconference sessions for which you have requested me, seem to suit everyone perfectly, take place in a very optimal way and generate a certain enthusiasm (and a certain enthusiasm). That is why, at your request, I continue to offer this option. Take good care of yourself and yours.
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 13 years, in Europe and North America, in the field of communication and public speaking, in renowned international public and private institutions, intervening in forums and conferences, and oriented towards pedagogy and careful methodology.
PROGRAM
A la carte program: assessed and adapted to each need
- After the search and selection of relevant advertisements, establish and illustrate your transversal skills profile then create an attractive CV and write a striking cover letter highlighting your professional background
- stand out in the preparation of their interviews, from oral presentation to expression through appropriate body language. Interview simulation & video analysis filmed if necessary.
- Identify your values, promote your professional project / your assets and strengths but also work on areas for improvement in order to find new momentum in your career.
Note that during the videoconference session, all the notes are transcribed in the chat so that you can access them at any time when you wish.
Statistically, the progression following these private sessions is quickly noticeable, from 2 sessions. (study 2020)
PLACES :
- Locations: Geneva - Lausanne - Friborg - Neuchâtel - Montreux - Basel - Sion - Sierre - Morges - Bienne.
But currently and until further notice, only by videoconference in accordance with national recommendations on Covid. These sessions also seem perfectly unanimous since they have the advantages of direct (example: quality of the interaction), without its disadvantages (example: loss of travel time) with additional advantages (example: chat notes that can be read later).
In this context, these videoconference sessions for which you have requested me, seem to suit everyone perfectly, take place in a very optimal way and generate a certain enthusiasm (and a certain enthusiasm). That is why, at your request, I continue to offer this option. Take good care of yourself and yours.
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 13 years, in Europe and North America, in the field of communication and public speaking, in renowned international public and private institutions, intervening in forums and conferences, and oriented towards pedagogy and careful methodology.
PROGRAM
A la carte program: assessed and adapted to each need
146.45 C$ /h
These sessions allow the development of skills and knowledge of the trade, with the game facing the camera, familiarization with the audiovisual environment and the camera tool, in the art of acting.
Your inventiveness and your uniqueness being at the center of your training, it is a question of dwelling on the objective criteria, such as the voice, the use of the body, the relationship with the partner, the capacity to occupy the space. But it is also the singularity and the commitment that are decisive.
The objective of this training is to be able to:
- Analyze and dissect a text
- Create, develop and embody a character
- Understand the artistic and technical writings of a film or a play
- Create, cultivate and develop one's artistic identity and singularity
(...)
Through simulations and role-playing, the association between theory and practice makes it possible to achieve its objectives.
PLACES :
- Locations: Geneva - Lausanne - Friborg - Neuchâtel - Montreux - Basel - Sion - Sierre - Morges - Bienne. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid.
These sessions, for which you have asked me, also seem to be perfectly unanimous since they arouse a certain enthusiasm (and a certain enthusiasm). Indeed, they have the advantage of face-to-face sessions (ex: quality of the interaction), without its disadvantages (ex: loss of travel time) with additional advantages (ex: the entire session transcribed in writing on the chat). That is why, at your request, I continue to offer this option.
- As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
THE TRAINER
From a Grande Ecole post-preparatory class in France & Ivy League University in the United States, our teacher has specialized and has worked for more than 14 years in the field, in international establishments, intervening in forums and conferences.
CONTACT / PROGRAM
A la carte program: evaluated and adapted to each need.
Your inventiveness and your uniqueness being at the center of your training, it is a question of dwelling on the objective criteria, such as the voice, the use of the body, the relationship with the partner, the capacity to occupy the space. But it is also the singularity and the commitment that are decisive.
The objective of this training is to be able to:
- Analyze and dissect a text
- Create, develop and embody a character
- Understand the artistic and technical writings of a film or a play
- Create, cultivate and develop one's artistic identity and singularity
(...)
Through simulations and role-playing, the association between theory and practice makes it possible to achieve its objectives.
PLACES :
- Locations: Geneva - Lausanne - Friborg - Neuchâtel - Montreux - Basel - Sion - Sierre - Morges - Bienne. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid.
These sessions, for which you have asked me, also seem to be perfectly unanimous since they arouse a certain enthusiasm (and a certain enthusiasm). Indeed, they have the advantage of face-to-face sessions (ex: quality of the interaction), without its disadvantages (ex: loss of travel time) with additional advantages (ex: the entire session transcribed in writing on the chat). That is why, at your request, I continue to offer this option.
- As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.
THE TRAINER
From a Grande Ecole post-preparatory class in France & Ivy League University in the United States, our teacher has specialized and has worked for more than 14 years in the field, in international establishments, intervening in forums and conferences.
CONTACT / PROGRAM
A la carte program: evaluated and adapted to each need.
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