Career Coaching, including workplace bullying and conflict resolution guidance

From 114.97 C$ /h

This coaching service is designed for professionals who feel stuck, overwhelmed, or affected by difficult workplace situations — including bullying, toxic dynamics, or unfair treatment.

I combine career coaching, workplace conflict insight, and labour-law awareness to help you understand what is happening, regain confidence, and make strategic decisions about your career.

This is not therapy and not legal representation, but practical, confidential coaching focused on clarity, resilience, and next steps.

Location

Online from Netherlands

Age

Adults (18-64 years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

English

Russian

Italian

French

Dutch

Ukrainian

Skills

Life coaching

Reviews

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Tutoring in Law, thesis supervision and mentorship

96.64 C$ /h

My name is Krystyna, I hold a PhD in Law and have extensive experience working in academia, consultancy, and corporate environments.
I have taught EU law, business law, and labour law, and I have supervised bachelor and master theses.
I can help you with:
- tutoring in law subjects
- thesis supervision and feedback
- exam preparation
- research methodology support

Camille

5.0

(1)

➤Choose the appropriate mediator to carry out quality work and help each other move forward/overcome certain mechanisms. An awareness necessary for change will then make it possible to be part of a new dynamic of life, to calm down and to use all its potential in the emotional/family/professional domains.

➤ Self-exploration in order to free oneself from emotion through speech and action / application, involves questioning oneself, analyzing, taking distance, and understanding the issues / points causing suffering or distress, before finally freeing oneself from them. This is intended to promote significant changes in cognitive, emotional or behavioral functioning.

➤This methodological approach, halfway between first practical behavioral coaching in an 'Anglo-Saxon' style and then psychoanalysis accompanied by a dedicated specialized psychoanalyst psycho-practitioner, is based precisely on precise questioning techniques, offering help in finding solutions, mastering new ways of envisaging/dealing with/perceiving difficulties, then implementing actions to be carried out. Combining the advantages of the two approaches and choosing the appropriate mediator to carry out quality work and help each other move forward/overcome certain mechanisms, will therefore induce the awareness necessary for this decided change, towards a new dynamic.

➤Objective? Understand the mechanisms of induced thought & emotion, linked to given everyday situations and which involve blockages. Then act concretely thanks to pragmatic techniques / methodological approaches from coaching, adapted to your situation to regain power over your life.

➤To lead this change & realize these aspirations, a cohort of concrete tools are at our disposal, but which involve deepening self-exploration. To question yourself, analyze, take some distance & understand the issues / problematic points, before finally freeing yourself from them through action.

➤Examples of themes/problems regularly dealt with & which are the subject of dedicated specialized support, adapted to your plan:
•Self-confidence, self-esteem/assertion, shyness, decision-making, personal development
•Management of emotions & suffering expressed in the form of anxieties, depressive disorders, embarrassments, addictions, relationship difficulties, phobia, stress, anger, anxiety, negative thoughts, panic, depression but also modification of behaviors harmful to good -being (post-traumatic stress, injuries, dependencies, addictions, etc.)
• Disorders of school/professional relations (tensions, (re)orientation, pressures & conflicts)
Program
and personal (family, romantic, friendly, emotional) & social (loneliness, communication difficulties generating pain/frustration)
• Problem of concentration, procrastination, organization, professional efficiency, time management
•Management of a past trauma of which you are the victim
(...)

➤At the start, it is always a question of knowing the triggers that led you to get support and knowing what you hope to accomplish with this follow-up.

➤With specific techniques that have proven themselves & adapted to your case and through a methodological approach and pragmatic tools, the purpose involves on the one hand an exploration of oneself through psychoanalytic tools and on the other hand concrete actions, as is the essence of coaching which bears fruit from the first sessions, by making you autonomous.

➤Influenced by cognitive & behavioral therapies, by Anglo-Saxon coaching instruments & the European methodology of applied psychoanalysis, the approach therefore aims to seek links between current difficulties and past experiences, including repressed and unresolved conflicts and to confront difficulties that may be partially related to inappropriate thoughts or behaviors learned/adopted often in spite of oneself.

➤And if cookie-cutter advice is precisely not offered, that you will never be judged or directed but heard and guided, in a process of permanent/interactive co-construction...it is precisely because it is important beforehand to analyze together, to become aware, to study jointly, to deepen, to decode your blockages & your initial problem to clarify your aspirations.

➤ So, how does a session take place? After an initial inventory, 'diagnostic'/exploratory contact during which your expectations are examined, your problem, your blockages, your needs and objectives identified, it is a question of analyzing them together then changing perspective/approach, considering 'the impasse' differently, think differently about the difficulties, gradually get out of your comfort zone thanks to a series of pragmatic suggestions/reflections/actions to be applied, according to a line of work defined together, anchored in a relationship of benevolent trust.

➤ So, to develop coherent solutions in a living, authentic and assertive life, inspired by our intuition and elements of positive psychology, this individual support helps to:
- create a clear picture of your desired future and your individual journey
- activate your unique resources and strengths
- transform inner insecurity into confidence in order to focus your inner power
- broaden your scope
- use your gifts to co-create the transition to a vital and vital way of life in harmony with nature.

Concretely, a SESSION = REFLECTION + SOLUTIONS, with a readjusted strategy if necessary.

➤ THE COACH PSYCHOANALYST PSYCHOPRACTITIONER
Trained at the Grande Ecole post-preparatory classes & Ivy League University in the United States, our psycho-practitioner psychoanalyst has specialized and worked for more than 15 years, in Europe and North America, in the field , in renowned public and private international establishments, regularly participating in forums and conferences, and also offering personalized INDIVIDUAL support.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM
✓ First contact on the site.
✓ A la carte program: evaluated and adapted to each need.

Sara

5.0

(1)

Hello, I am a certified Life Coach from the American Transformation Academy. Since I discovered this job which has completely changed my life, I never stop giving the best of myself to motivate others to find their reasons for being and to support them in order to develop their development and their well-being.

The coaching that I offer you will allow you to work on the project of your life, whether personal or professional. Life coaching is used on several levels of the human person so that they discover their resources and their potentials. Life coaching is aimed at individuals in a situation of change, questions, doubts, difficulties, conflicts or who wish to improve their lives, better manage their emotions, prepare for a new situation, express themselves more in accordance with themselves, with their values and give a new meaning to their life.

See you soon!

Cami

5.0

(1)

► Learn to know your intimate and sexual desires, deepen them, assume them and perceive their meaning, while being aware of your own limits and those of your partner, understand your blockages in order to overcome them, take advantage of the approach socio-cognitive of sexual desire, better integrate the functioning of one's partner, integrate tools / techniques / methods / know-how / key phrases to take pleasure while leaving it to spontaneity & naturalness, improve the link between affectivity and sexual intimacy but also communication with your partner, play (...): these are examples of the objectives of these personalized sessions, in order to ultimately improve your intimate and sexual satisfaction, accompanied by a mediator specialized.

➤ Together, step by step, it's about getting to know each other better (through your past experience, what you like or appreciate the least about yourself / about the other), by analyzing situations in a thorough and pragmatic way. Indeed, this step is essential in order not to orient towards / "tackle" a pre-established model, but to adapt to each situation.

➤ In parallel, from the first session, once the key points are better understood / assimilated, and the objectives gradually defined, tackle, based on your daily life / your experience, the art of sexuality and its subtleties, while valuing the complexity of sexuality and not its complications.

► My mission: to help you understand, analyze, discover and discover yourself to better enjoy yourself, while gaining self-confidence & acting in order to no longer be limited by your beliefs.

➤ If the discretion and confidentiality of the coach are essential, it is therefore a question of offering a tailor-made program / training, following an initial 'diagnosis'.

► These sessions can, for example, deal with how to regain confidence and make you reconnect with a complex but not complicated, subtle but not tangled sexuality, in short fulfilled while understanding the key elements of your own psychology and that of your partner (... ). But also how to strengthen your sexual charisma to unlock your potential and take pleasure.

➤ Objective here again: to introduce concrete techniques / methods which make it possible to communicate easily, in a fluid, efficient and always natural way, while mastering situations.

➤ Non-verbal language, sexualization and avoidance of the friend zone (...): the objective being to demystify these themes in theory and in practice.

➤ Coaching is based on precise questioning techniques, helping the person being supported to find a solution to a problem. At the end of each session, the coachee will master new ways of thinking, actions to accomplish and will have better motivation. Depending on the clients' expectations, the coach can suggest other approaches.

➤ So what do the first individual coaching sessions look like? First, a first exploratory contact during which your expectations are examined, the nature of the request and the context are evaluated, a 'diagnosis' is discussed, taking into account your difficulties, your needs, your objective.
Then, it is a question of developing a precise procedure and proposing lines of work. A relationship of trust is gradually established through a benevolent alchemy, where listening, empathy and the absence of judgment are central.

➤ Thus, after having carried out together an initial assessment of the situation, a kind of inventory, it is a question of determining the objectives to be reached, the feelings and the questions related to the situation as well as proposing actions to achieve your goal, resolve constraining situations that stand in your way, using tools that will be offered to you according to your situation to get out of your comfort zone and change your perspective.

➤ The guide then asks questions aimed at exploring solutions aimed at achieving the objective, through experiments and exercises. Through various tools (drawing, role playing, metaphor, visualization, etc.), this questioning helps to change perspective, get out of an impasse in order to explore various options that you might not have thought of. this way, based on tools and experience. For example, it could be a new way of thinking about difficulties or another approach to identifying and considering resolving conflicts or a progression in terms of personal development or in terms of a career focusing always on the development of personal resources and self-knowledge.
At the start of the next meeting, the coachee begins with a summary of the activations and the evolution of the state from the last meeting. This step makes it possible to have an evaluation of the positive points and those which are less so in order to readjust the set strategy.

➤ Concretely, ONE SESSION = SOLUTIONS / proposals / concrete suggestions to put into practice for the next session in order to overcome blockages or improve self-knowledge.

Note that during the videoconference session, all the notes are transcribed in the chat so that you can access them at any time when you wish.

THE COACH
Trained at the Grande Ecole post-preparatory classes & Ivy League University in the United States, our teacher trainer has specialized and worked for more than 18 years, in Europe and North America, in the field, in renowned international public and private establishments, regularly participating in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as key words, all anchored in a peaceful moment.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM
✓ A la carte program: evaluated and adapted to each need.

Camille

5.0

(1)

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.

Maria

5.0

(1)

Do you feel like anxiety is holding you back or that stress is overwhelming you in your daily life?
This course is for you.

Here you'll find a professional and safe space, specifically designed to help you understand what you're experiencing and provide you with effective tools to manage it.

With training in cognitive-behavioral psychotherapy and neuroscience, and extensive experience in psychological consulting, my goal is to help you achieve real change: greater calm, greater clarity, and a better relationship with yourself. 🔵What will you work on in this course?
🔸️Understanding your anxiety
You will learn to identify the symptoms, causes, and mechanisms of anxiety. Understanding what you feel is the first step to transforming it.

🔸️Practical strategies
You will incorporate simple, applicable, and effective tools to manage anxiety and stress in your daily life.

🔸️Emotional self-awareness
Explore how to recognize what you feel, how it affects you, and what you need. Developing this key skill will give you greater emotional stability and personal confidence.

🔸️Disarm prejudices
Let's work together to break the stigmas that often accompany anxiety and build a more compassionate view of what you're going through.

🔸️Prevention and self-care
Incorporate healthy habits that help you prevent relapses, regulate your emotional system, and regain internal balance.

🔸️Healthier relationships
By understanding your emotions, you'll also be able to better communicate what you need and build stronger, more empathetic bonds.

This course is more than just training:
It is an experience of personal transformation, with close professional support and science-based tools.

If you're ready to start feeling better, this may be your first step.

Want more information or to schedule your spot? Send me a direct message.

Dr.Ibrahim

5.0

(1)

This course is designed to support students and professionals in exploring, planning, and pursuing meaningful life and career paths. Blending personal development with career coaching principles, the course emphasizes self-awareness, goal setting, decision-making, and resilience. Participants will engage in practical tools such as vision boards, career mapping, values clarification, and personal SWOT analysis. Key topics include career exploration, life planning, time and stress management, coaching strategies, and effective communication. Through guided coaching sessions, peer collaboration, and reflective practices, students will develop a personalized life and career action plan that aligns with their passions, strengths, and long-term goals.

Estela

5.0

(1)

Do you feel stuck in your practice or performance? Do you have the skills but struggle to express your musical voice with clarity and confidence? Or maybe you’ve been performing for years but want to take your artistry further — deeper, freer, more authentically you.

That’s where I come in.

I work as a musician, coach & creative mentor, helping performers connect the dots between their artistry, mindset, and professional life.

As a violist and saxophonist with experience in solo, chamber, orchestral, classical, jazz, pop, and world music, I understand the many layers of being a musician today. It’s not just about practicing and performing — it’s also about shaping your identity, reaching your audience, and managing the behind-the-scenes work that keeps your career moving.

💡 In our sessions, we can explore whatever part of your musical journey needs support:

* 🎻 Performance & Interpretation – confidence, expression, storytelling through sound
* 🎶 Chamber & Ensemble Skills – communication, listening, blending
* 🌍 Artistic Identity – shaping your unique voice and presence as a musician
* 💡 Mindset & Stage Presence – overcoming self-doubt, nerves, or creative blocks
* 📲 Practical Support – planning projects, creating content for socials, organizing tools, and simple automations to make your musical life run smoother

You don’t have to do this alone.

Whether you’re a student, an emerging artist, or already established, we’ll work with what’s inside you — your instincts, your strengths, your goals. Sessions can be a one-time deep dive or part of a longer creative journey together.

👉 Think of it as having a coach, mentor, and creative ally for both your music and your career.

Karine

5.0

(1)

I support middle school, high school and university students at all stages of their school and university careers.

My support covers:
- Guidance: help with thinking about choices of studies and courses, identification of strengths and interests.
- Planning and organizing studies: methods to better manage time, structure revisions and achieve academic goals.
- Internship search: advice for identifying opportunities, writing CVs and cover letters, and preparing for interviews.

My goal is to enable each young person to gain confidence, autonomy and efficiency to succeed in their academic career and prepare for their professional future.

Jasperina

5.0

(1)

When you talk about your birth chart, you'll discover your unique talents and possibilities at a glance.
You'll receive explanations about the 12 houses of your chart, which encompass all spheres of life, such as your education, career, and social interactions. It's all contained in the oldest books on earth: the Vedas from India, allowing you to discuss every topic in your life.
The conversations take place online or in practice in Roosendaal.
This will help you see your own opportunities and challenges clearly and provide you with targeted advice on the next steps you can take in your life.
If you choose the 1.5-year plan, you can get a year-long overview. This will show you how you can best support yourself each month with crystals, mantras, and specific life choices.

Danielle

5.0

(1)

In this one-on-one course, you’ll have the opportunity to select any area in your life in which you’d like to make a change. Perhaps it’s breaking an old habit, learning a new skill, or simply finding more enjoyment in your life. In tailor-made coaching sessions with a trained coach/counselor, you’ll gain awareness of thoughts and behaviors that are holding you back and find new creative pathways forward. You’ll also better understand the human experience of making a change and learn how to avoid common pitfalls and find flow.

Some exercises and methodologies we will use in the course: Fisher’s Transition Curve, Step Walking, GROW, Force Field Analysis, Growth Mindset, Appreciative Inquiry.

Great for New Year’s resolutions!

Fae

5.0

(1)

If you’ve ever wondered why your cat acts a certain way, or how to help them feel happier, safer, and more balanced at home, this class is for you. I focus on practical, compassionate guidance tailored to your cat’s unique personality and needs. During our session, you’ll learn interesting things about feline behavior (based on your goals): how to improve daily care, understand feline body language, prevent or reduce unwanted behaviors, and create a more peaceful environment for both you and your cat. Whether you’re struggling with a specific issue or simply want to deepen your bond, I’ll help you see your feline friend in a whole new light.

Although this class is listed under “pet trainer,” my approach is a little different. I don’t train cats in the traditional sense, I help YOU understand THEM. Think of me as a feline behavior translator: someone who explains your cat’s body language, emotional needs, and home environment so you can take better care of them and prevent common behavior issues.

I also combine this with gentle life-coaching principles for the owner. When you’re busy, stressed, or unsure how to handle your cat’s needs, it affects both of you. My goal is to support you and your cat together. Helping you create a calmer, more organized routine while improving your cat’s comfort, confidence, and happiness at home. Whether you want behavior insight, better daily care practices, or guidance to feel more grounded as a cat guardian, I’m here to help both sides of the relationship thrive.

Darren

5.0

(1)

I’m offering one-to-one coaching sessions designed to help you gain clarity, move past hesitation, and make the important choices that move your life forward. If you’re feeling stuck, overwhelmed, or simply need a space to think things through, I’m here to support you.

I’m currently completing my coaching accreditation, which means my fees are kept low. While my goal is to help you create meaningful change, you will also be helping me grow as a coach.

If you’re ready to get unstuck and make progress on the decisions that matter, I’d love to work with you.

Leo

5.0

(1)

Percorsi sono individuali e personalizzati, basati su un metodo che unisce astrologia, antroposofia, alchimia, biochimica, sciamanesimo e costellazioni familiari/esoteriche.
I Servizi (Cosa faremo insieme)
Propongo percorsi di mentoring e sessioni di decodifica focalizzati su:
• Logic Reset: Identificare e disinnescare i programmi mentali che bloccano la tua evoluzione.
• Allineamento Biologico: Imparare ad ascoltare e direzionare l’energia del corpo come bussola di verità.
• Navigazione Archetipale: Utilizzare i 12 Codici per mappare la tua realtà e prendere decisioni con chiarezza assoluta.
• Sblocco della Vocazione Ribelle: Trasformare l'ombra e i conflitti interiori nel carburante per la tua realizzazione pratica.

Sono Leo e il mio lavoro è accompagnare chi si sente fuori posto in un mondo di risposte pre-confezionate. Attraverso il sistema RCS (Ricordati Chi Sei), aiuto individui determinati a compiere un atto di consapevolezza e autonomia: smantellare le gabbie cognitive e riconnettersi alla propria fonte creativa e vitale (l’Anima). Ho scelto di operare al di fuori dei circuiti social per garantire la massima profondità e integrità in ogni percorso che guido. Lavoro con chi è stanco della teoria e cerca sostanza. Le mie sessioni sono spazi di verità, senza compromessi. Metto a disposizione la mia esperienza e i miei strumenti per aiutarti a vedere ciò che la Matrix nasconde, affinché tu possa tornare a essere l'unico autore della tua vita.

Christie

5.0

(1)

Many of us mistakenly only seek to increase our happiness, but lack lasting satisfaction and peace. If you are feeling lost in life or unsure of what step to take to take, in this session, you will be truly seen and heard.

My sessions differ from traditional talk therapy because I weave in somatic techniques like breath, voice, and body awareness. This allows for true integration and processing through the body, which is especially helpful for working with trauma and for actually embodying the insights, not just understanding them in the mind.

True integration is oftentimes the most underrated part of the process in one’s journey into their subconscious. During this process, we work together to understand how your new discoveries can be incorporated into your everyday life. It is crucial that this step is conscientiously achieved, and in a place of non-judgment, where you feel safe and comfortable.

With time and patience, your life, and perception of the world and self, can transform.

Siri

5.0

(1)

Lifestyle Improvement & Daily Habits
These sessions focus on improving daily routines, time management, study habits, confidence, and overall lifestyle balance. The guidance is supportive and practical, especially helpful for students and young adults who want more structure, clarity, and motivation in daily life.

Each session is personalized, and designed to create steady improvement in a comfortable learning environment.