Customer Services sales and appointment setting get ready to Rock

From 40.01 C$ /h

Would you like to improve your customer service, sales, and appointment setting skills? take my class we will develop all your skills, . For the past 6 years, I've been working in the call center industry which has helped me to grow up personally and professionally moving from different roles such as sales representative inbound and outbound calls, tech support representative, and customer care for health insurance campaigns, all this experience helped me to grow up within different companies becoming supervisor, trainer and finally manager of different campaigns.

Extra information

100% virtual

Location

Online from Colombia

Age

Children (7-12 years old)

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

English

Spanish

Skills

Customer service

Sales

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Cindy

5.0

(8)

Sales Administrator with more than 4 years of experience and holder of a Master's degree in Supply Chain & Business Management in Barcelona, I offer private lessons in French, English and management for pupils and students of all levels.
I have already supported middle school students in their refresher courses in business subjects for two consecutive years.
✅ Flexible on schedules
✅ Home or online lessons
✅ Adaptation to the student's level and needs
Feel free to contact me for more information !

Sonia

5.0

(8)

Brand design is what makes your brand unforgettable, therefore it is one of the most important investments you can make in your business or for yourself.

When the most used sources of information for the company are websites, social networks, search engines, brochures and catalogs, the brand of the company must be above others for succeed.

While good content is important, it's the visual aspect of your brand that gets the public's attention first. Thus, a good visual brand design offers you these competitive advantages.

In a constantly paced world with many competing brands and other distractions, your brand identity will often make the difference between the success and failure of your projects.

Learning how to design the brand you dreamed of or learning how to create brands for other companies gives you these skills in high demand.

In this course, I will teach you how to design brands from concept to finish. The course will be a project-based course and will use the learning-by-doing approach where you will be guided in detail through the branding process from logo design to business cards, branded t-shirts , brochures, leaflets, letterheads, envelopes, website banners, etc.

I will teach you how to design a strong visual brand that creates a sense of unity and cohesion, by maintaining a consistent and clear brand across all marketing channels, because only then can customers instantly recognize your Mark.

Branding shows that you are proud of your business. Customers will recognize the investment you make in the success of your own business and know that you will deliver with the same passion when it comes to meeting their needs.

Attention to detail in brand design, even something as simple as a business card, can reassure your customers that you value every aspect of your business.

A professional branding immediately gives people the impression that you are an established, confident and trustworthy business.

No matter the size of the business, putting order in the brand design will bring you more customers, make your product more easily recognizable and encourage people to come back for more.

Then sign up for this course if you want to become a beginner to a professional brand designer.

Andreas

5.0

(8)

Grow your direct bookings, optimize distribution, reduce OTA dependency, and build a commercially resilient hospitality business — regardless of your property size.

What you will learn:
+ Direct booking strategy vs OTA dependency strategy
+ How to improve pricing, availability & distribution mix
+ How to negotiate effectively with OTAs and partners
+ How to reduce cost of acquisition and increase RevPAR
+ How to structure digital presence & sales funnels

Why learn it together:
✓ 15+ years experience in the (online) hospitality industry
✓ Sales leadership roles at Booking.com, WebHotelier, June Homes, hotel chains
✓ Onboarded & trained 1,000+ hospitality partners
✓ Built commercial strategies during both growth and crisis cycles

Format:
• Not theory — hands-on coaching
• Every session adapted to your challenges, for maximum practical learning & results
• Property-specific assessment
• Session count adapts to your pace — we finish as fast as you’re ready

William

5.0

(8)

10 course elements to succeed in your commercial activity!

Rethink your offer!
– Innovate, rethink your products and services by keeping in mind what your customers need, not what you want to sell to them.
– Retarget your products to address a more restricted niche but which will recognize its needs more through this new offer. Don't forget that a product made to please Mr Everybody will ultimately not be bought by anyone because it is too generic.
– Set up call products
– Rethink the design and ergonomics of your products.
– Turn your customers into ambassadors by offering functions and services in your products that offer more than the customer thought they would get when purchasing:
– Question your arguments, product sheets... by updating them according to the current evolution of the economy, new modes of communication, the new needs of your customers, according to feedback from your salespeople...

Make sure your customers don't forget you!
– Tell a story about your company and its products for better memorization and to make your relationship more personal.
– Send a physical postcard to best customers for your greetings, with a special promotion and information about your new products
– Offer hyper-limited offers in time, prospects are overwhelmed which means that if you do not immediately encourage them to action you have every chance of losing them.
– Treat your new customers like stars: roll out the red carpet (call from a sales representative, loyalty chain by email, satisfaction survey, etc.), call them by name in your communications, keep a history of all exchanges made, memorize their preferences and their needs to prevent them from giving the same information over and over again (loyalty card, link to their account in your emails, etc.), give them VIP gifts (VIP access to events, previews, etc.) ...

After this training (which basically takes 3 months), you will be able to retain your customers and build a solid customer base. You will then see your turnover grow day after day.

Younes

5.0

(8)

This comprehensive e-commerce course will teach you the basics needed to create and run a successful online store. Whether you are a beginner entrepreneur or a seasoned professional looking to improve your skills, this course will provide you with all the information you need to succeed in the world of e-commerce.

We cover all the key steps to creating an online store, including choosing your e-commerce platform, creating your product catalog, managing your inventory, managing orders and shipments, and setting up place of your online marketing strategies.

Hicham

5.0

(8)

SUARDIAZ Group logo
Office Executive Director
Office Executive Director
SUARDIAZ Group · Full-timeSUARDIAZ Group · Full-time
Apr 2024 - Present · 10 mosApr 2024 to Present · 10 mos
Casablanca Metropolitan Area · On-siteCasablanca Metropolitan Area · On-site
Freight Forwarding / Shipping line agency
Multimodal Integrated Logistics Solutions / Air freight
Warehousing & Distribution Facilities
Chartering & Brokerage (Break Bulk & MT Tankers)
Chart-Parties & Demurrage consultancy
Port operations / Cargo & Ship agent / Container handling
Forwarding & Customs Clearance
Administrative and documentation management

Anouar

5.0

(8)

Looking to boost your sales and management skills? Expert trainer offers certified training designed to help you excel in the world of sales and customer relations:

* Customer relationship development: Build loyalty and lasting relationships with your customers.
* Sales Consulting: Master sales techniques to become a true advisor.
* Animation and energizing of the commercial offer: Make your offer irresistible and boost your results.
* Sales Team Management: Lead your team towards achieving its objectives.

These training courses are eligible for RNCP certifications, allowing you to specialize and officially validate your skills in the following areas:
* D1401 - Sales assistance
* D1501 - Sales animation
* M1704 - Customer relationship management
* M1705 - Marketing
Whether you are an individual looking to advance or a company wanting to train its teams, our programs are available as private training or through a Training Organization (TO).

Ready to make a difference in the market?

Samia

5.0

(8)

With over 15 years of international experience in sales and business development across top tech companies like, I bring a practical, results-driven approach to teaching. I’ve consistently exceeded multi-million revenue targets, built client relationships across EMEA, and trained teams on strategic selling. As a tutor, I translate this experience into clear, actionable lessons that empower learners to master sales techniques and thrive in real-world business environments.

Brendan

5.0

(8)

Brendan is a bilingual educator and community leader with a strong background in social sciences, civic engagement, and nonprofit leadership. With degrees in Comparative American Studies and Africana Studies, and years of experience managing partnerships, organizing community initiatives, and mentoring young leaders, Brendan offers tutoring in social studies, public policy, college prep, leadership development, and professional skills. He also provides support in resume writing, interview prep, and communication strategies—all through an equity-focused lens. Fluent in English and Spanish and proficient with tools like Microsoft Office and Salesforce, Brendan brings a personalized, inclusive approach to help students and professionals grow confidently in school, work, and beyond.

Edward

5.0

(8)

TESOL/TEFL Course Delivery Overview { Intermediate Level}
1: Course Objectives:
2: Improve listening, reading and writing skills
3: Build confidence using English in real life situations
4: Expand vocabulary and refine grammar understanding
5: Encourage communication across age and cultural backgrounds

Charles

5.0

(8)

Whether you’re new to sales or looking to expand your skill set into global markets, this dynamic online course will give you the tools, insights, and confidence to sell successfully—anywhere in the world.

Led by Charles, a seasoned sales expert with hands-on experience in both domestic and international markets, this class goes beyond theory. You’ll learn practical, real-world strategies for identifying customer needs, building trust across cultures, negotiating with confidence, and closing deals in competitive markets. Expect real stories, real examples, and techniques you can start using immediately.

What you’ll gain from this course:
•
Proven techniques for selling in both U.S. and global markets

Cultural insights that will help you connect and communicate internationally

Step-by-step approaches to prospecting, pitching, and closing deals

Tools for building long-term customer relationships and partnerships

Confidence in navigating cross-border logistics, currency, and compliance

Whether you’re aiming to boost your personal sales performance or prepare for a global business career, this course is your launchpad. Students from all backgrounds and time zones are welcome.

Guillermo

5.0

(8)

Digital marketing can be complex and expensive, but it doesn't have to be. As an SME owner or entrepreneur, you need practical strategies that truly generate customers and revenue without huge budgets. I've designed this course as a clear and simple guide for you to effectively apply marketing to your business.

You'll learn how to build a step-by-step marketing plan, create low-cost lead funnels, implement accessible automation tools, and optimize your digital campaigns to reduce CPL. You'll also learn essential metrics to make better decisions and grow your business with limited resources.

Chanda

5.0

(8)

Sales is tree main part of business development and and manegement. I help individuals to understand how to overcome challenges to improve sales and business turnover. From understanding the product, how to sell, understanding your customers and how to negotiate for maximum results.

John

5.0

(8)

Hi! I’m John, a Swiss quantitative trader-developer with an MSc in Finance. I run 30+ systematic strategies (equities, FX, crypto) and love turning complex finance into clear, practical steps you can actually use.

What you’ll learn (mix & match)

Financial markets & macro basics: order types, ETFs vs. stocks, costs/slippage, yield curves, policy shocks, gold/Treasuries as hedges.

Investing & portfolio: asset allocation, volatility targeting, drawdown control, rebalancing.

Build your own strategy: momentum/mean reversion/factors, feature design, backtesting with costs, out-of-sample validation.

AI for finance (intro): simple NLP/sentiment overlays and evaluation pitfalls.

Execution hygiene: from backtest to real-life constraints; monitoring and post-trade review.

How my classes work

Short concept → hands-on build → recap & next steps.

You leave each session with templates, checklists, and notebooks you can reuse.

Who this is for:

Motivated beginners to advanced: high-school (16+), university, career switchers, and active investors.

Coding not required—helpful but optional. I adapt the pace and provide starter notebooks.

Typical 5-lesson path (example)

Markets & risk metrics (returns, drawdown, Sharpe)

Portfolio & position sizing (target vol, costs)

Macro dashboard & regime thinking

Strategy prototype (momentum or mean-reversion) + OOS test

Review, robustness checks, and next steps

Format

Online only, English or French. Schedules available in US time zones.

Materials included: slides, worksheets, starter code, and public datasets.

Education only — not investment advice.

Eileen

5.0

(8)

Want to sell more luxury jewelry, private-label boutique items, or high-end products — without the guesswork or pushy sales tactics?

This exclusive 1:1 private coaching program is designed specifically for sellers like you who want a proven, no-fluff system to close more sales and build lasting relationships with your clients.

I’ll personally guide you through the 5 essential steps that turn casual browsers into loyal buyers:

1. Serve — Understand your client’s true needs and desires before selling a thing.
2. Active Participation — Get your clients involved and invested in the buying process.
3. Long-Term Relationship — Build trust that lasts beyond the first sale, keeping customers coming back.
4. Engagement — Keep your audience emotionally connected to your brand and products.
5. Selling — Master the art of closing with confidence, without being pushy or salesy.

This isn’t a generic course. It’s a tailored, personal coaching experience — crafted for jewelry sellers, luxury brands, and private-label boutiques that demand a refined, relationship-driven approach.

If you’re ready to stop struggling and start selling with strategy, this is your blueprint.

Ready to transform your sales and grow your luxury brand?
This private coaching spot won’t be open forever. Reserve your place now!