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Since July 2023
Instructor since July 2023
Human Resource Management, Soft skills, business subjects
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From 57 C$ /h
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Teaching all Human Resource Management subjects
- compensation and benifits
- organisation development
- performance management
- job analysis and job descriptions
- phri and aphri preparation
- soft skills
- decision making
- critical thinking
- problem solving
Location
location type icon
Online from Kuwait
About Me
I am a passionate and experienced HR practitioner who is dedicated to help you reach your educational and career goals...
I have the knowledge, skills and experience that you need when it comes to HR
Education
Master of Science in Human Resource Management and Training from University of Leicester, United Kingdom
Doctoral candidate at Edinburgh Business school, Heriot Watt University
Experience / Qualifications
20 years of experience
Cerified Trainer by American University in Cairo
SHRM PMQ
Certified Compensation and Benefits Professional
Certified Job Evaluation and Analysis professional
Age
Adults (18-64 years old)
Seniors (65+ years old)
Student level
Beginner
Intermediate
Advanced
Duration
60 minutes
The class is taught in
English
Arabic
Availability of a typical week
(GMT -05:00)
New York
at teacher icon
Online via webcam
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00-04
04-08
08-12
12-16
16-20
20-24
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This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private, entrepreneurial framework (...). For example, as a key to management, it makes it possible to:

• Measure the impact of emotions in team management.
• Analyze your own mode of operation to get the most out of it.
• To be able to put in place strategies to regulate his own emotions and those of his collaborators.
• Know how to approach delicate interviews taking into account the emotional factor.
• To be able to understand, recognize and name his own emotions as well as those of his collaborators.
• Discover the emotional process.
• Manage the team (the impact of emotions on communication and decision making), the emotional quotient and
leadership styles.
• Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to
strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc).

Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios.

From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined.


Controlled, the techniques allow:

• to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being.

• improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee.

• defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication).

• better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events).

• Match the content and form of your message while improving the use of your emotional intelligence.


What you will get out of it:
• Better control of emotions and therefore of your way of communicating
• Better understanding of the feelings of others and the ability to lead them successfully
• Better relationships in personal and professional life thanks to superior emotional intelligence
• Less stress thanks to a better understanding of one's emotions and those of others
• Greater determination and results-oriented mindset
• Ways to develop and apply emotional intelligence in the workplace

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020)

Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE,
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

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-Sessions in English / French
-Program: adapted to each need
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➤ Turn your trades into victories!

Whether it's to negotiate a contract or remuneration, defend an idea, advance a project, start a business, convince a partner, gain the support of a team, resolve a conflict or simply make yourself better understood, one thing can make all the difference: knowing who you are dealing with and how to communicate with that person.

Because there is no single way to communicate effectively.

The same method won't work for everyone. A rational person isn't persuaded in the same way as an emotional one. A cautious person doesn't react like an ambitious one. A decision-maker, a colleague, a client, an investor, a partner, or a loved one doesn't have the same expectations, motivations, or interests.

The goal is therefore to learn to observe, understand, analyze and adapt your communication in order to deploy the right tool, the right method and the right strategy, at the right time and in front of the right person.

➤ Understanding humans to communicate better

Our way of communicating relies largely on understanding certain mechanisms of human psychology.

Human beings are naturally attentive to what directly concerns them. They are sensitive to their interests, needs, fears, curiosity, recognition, need for security, and desire to be understood and valued.

The idea is therefore not simply to say what you have to say, but to understand:
-How can you make your interlocutor want to listen to you?
-How can you present your message so that it makes sense to him?
-How to spark their interest?
-How can we address his concerns before he even expresses them?
-How to create a dynamic favorable to your objective?

For example, rather than immediately presenting an idea solely from your own perspective, you will learn to identify what may interest your interlocutor and to build your communication around their concerns.

Even a simple, common phrase like, "What I'm about to explain could be of real interest to you, particularly because..." can already capture more attention than a presentation focused solely on your own needs. But of course, there are many more techniques for subtly influencing someone.

Similarly, understanding certain mechanisms such as curiosity, self-interest, recognition, trust, consistency, emotion, or risk perception allows for a more relevant and effective approach.

➤ Profiling & analysis of interlocutors

Before communicating effectively, you must first understand who you are addressing.

You will learn to analyze your interlocutor through different elements:
-His way of communicating
-His priorities and interests
-His motivations
️ --His needs and expectations
-His potential resistance and objections
-His decision-making process
-His relationship to risk
-His personal or professional stakes
-The verbal and non-verbal signals he can express
-What can promote or hinder its adoption

The goal: to no longer communicate automatically or identically with everyone.

You will learn to adapt your speech, posture, arguments, questions and strategy depending on the person you are facing.

➤ Advance your projects and ambitions

Do you have a project?

Do you want to create a company, launch an activity, advance within your organization, defend an idea, obtain the agreement of a decision-maker, or get several people or departments to collaborate?

A project is not based solely on its quality.

It also depends on your ability to:
- Identify the right contacts
-Understanding the interests of each stakeholder
-️ Knowing how to approach each person
- Adapt your communication according to the department or function
- Present your project from the angle most relevant to each individual
- Anticipate objections and resistance
- Create alliances and gain support
- Negotiating effectively when interests diverge
- Knowing when to insist, when to rephrase, when to wait, or when to change approach

The same project may require several communication strategies depending on the person you are addressing.

The goal is to give you the necessary tools to understand this dynamic and move your project forward with more method, strategy and efficiency.

➤ Negotiation: much more than defending one's position

Whether it's for negotiating:
A contract
A salary
A partnership
A budget
A strategic project
A career progression
A decision
Or resolve a conflict

Negotiation is not just about finding good arguments.

It also involves understanding:
Who is in front of you?
What he really wants.
What he stands to gain.
This is what he is trying to avoid.
What are his interests?
What are its constraints?
And what strategy can create a favorable outcome?

➤ On the agenda: support tailored to your objectives
-Psychology of communication & understanding of behaviors
-Understanding some fundamental mechanisms of human psychology
-Identify the needs, motivations and interests of your interlocutors
-Understanding why some approaches work with some people and fail with others
-Use interest, curiosity, recognition, trust and other communication levers
-Craft a message that makes people want to listen

Profiling and analysis of interlocutors
-Observe and analyze how a person communicates
-Identify your priorities and your way of working
-Detect potential resistance and objections
-Understanding verbal and behavioral signals
-Adapt your strategy to the person and the context

Persuasive communication
-Formulate your arguments with impact
-To promote your ideas so that they are considered
-Structuring a convincing speech
-Ask the right questions
-Create interest and engagement
-Adapt your language and your approach
-Develop your ability to persuade without engaging in unnecessary power struggles

Strategic negotiation
-Identify and utilize negotiation levers: alternatives, common interests, concessions, and room for maneuver
-Preparing effectively for a negotiation
-Anticipate different scenarios
-Identify the interests and positions of stakeholders
-Build a suitable strategy
-Managing objections and deadlock situations
-Knowing how to evolve a discussion when the initial strategy is not working
-Maximize your chances of reaching a favorable agreement

Project strategy & support
-Clarify your objective and your strategy
-Identify the different stages and priorities
-Understanding who to interact with and in what order
-Prepare your discussions with the various stakeholders
-Adapt your communication according to the departments, partners or decision-makers

Prepare for your important appointments
-Anticipate difficulties and resistance
-Deploy the most relevant tools and methods according to each step

Conflict management and complex situations
-Understanding the mechanisms that give rise to a conflict
-Identify the real issues behind the positions expressed
-Manage your emotions and those of the person you are speaking with
-Develop active and strategic listening
-Moving beyond unnecessary power struggles
-Regaining control of a difficult exchange
-Find constructive and sustainable solutions

The right tool, at the right time, with the right person

This is one of the central principles of this support. Knowing a technique is not enough. You also need to know:
-When to use it.
-With whom.
-In what context?
-And in what a way.

The same technique can be extremely effective with one person and totally counterproductive with another.

You will therefore learn to develop a true strategic reading of interactions, so that you no longer act solely on intuition, but understand the dynamics at play and consciously choose your approach.

➤ Tailored support

This program is aimed particularly at:
-Entrepreneurs and project leaders
-Business leaders and executives
-Managers and executives
-Young professionals
-Self-employed individuals and professionals
-People wishing to advance within their company
-Liberal professionals (lawyers, doctors, etc.)
-Anyone with a project, ambition, or goal to achieve
-Anyone wishing to improve their relationships and communication in a personal setting

Each support program is tailored to your specific situation and concrete objectives.

We can work directly on your projects, negotiations, appointments, relationship difficulties, or professional situations.

The goal is not simply to learn concepts. You learn to use them practically in your own life.

➤ A practical, engaging, and results-oriented teaching approach

We alternate methodological input, analysis of real situations, role-playing, simulations, preparation of your discussions and personalized feedback.

You can bring:
-A project to be developed.
-A negotiation to prepare for.
-An important appointment.
-A conflict to be resolved.
-A difficult person to manage.
-An idea worth defending.
-A business to launch.
-Or simply an ambition you wish to realize.

Let's analyze the situation together:
-What is your objective?
-Who are the relevant stakeholders?
-What are their interests and what is at stake?
-What obstacles might arise?
-What strategy should we adopt?
-What approach should be used?
-Which arguments should be prioritized?
-What tools should be deployed?
-And most importantly: at what point?

➤ Become a strategic communicator

The goal of this support is to enable you to develop a skill that will serve you in all areas of your life:
-Understanding people.
-Understanding the situations.
-Understanding the issues.
-Then adapt your communication and strategy to achieve your objectives.

Whether you are setting up a project, developing a business, advancing professionally, negotiating an opportunity or managing a complex personal situation, you will have concrete methods, tools and strategies to communicate with greater impact, intelligence and efficiency.

Stop letting your projects, ideas, or ambitions depend solely on your intuition.

Learn to understand people, decode situations, and deploy the right strategy at the right time to advance what truly matters to you.

✅ THE TRAINER - TEACHER CONSULTANT
A graduate of a prestigious French Grande École and an Ivy League university in the United States, he combines academic rigor with modern teaching methods. With over 18 years of experience in Europe and North America, he has taught at prestigious international institutions (both public and private), and regularly speaks in Switzerland, France, Belgium, Luxembourg, and Canada, as well as at various forums and conferences.

A recognized specialist, he offers personalized and accessible support based on active listening, a proven methodology, and tailored teaching methods. Whether through one-on-one sessions, workshops, or group training, his approach combines customization, efficiency, and professionalism for rapid, visible results.

✅ LOCATIONS: Switzerland (Geneva, Lausanne, Fribourg, Zurich, Neuchâtel, Lugano, Basel, Bern, Lucerne), Belgium (Brussels, Antwerp, Charleroi, Liège), Luxembourg. On request: France (Paris, Lyon) and Canada (Montreal).

Currently, we primarily use videoconferencing, a highly popular format: it offers the same quality as in-person meetings, flexible organization, time savings, flexibility, comfort, and an eco-friendly approach. Content, notes, and recommendations are shared directly via a dedicated chat.

➤ Languages: French and English.
➤ Reduced and stable fees, accessible without compromising on quality.
➤ Gift vouchers available all year round.
➤ Schedules defined together according to your constraints.
➤ 100% tailor-made program, adapted to each need.
➤ Noticeable progress from 2 sessions (2026 study).

✅ Why choose this training?
-International expertise at the service of your objectives.
-Personalized sessions with concrete tools.
-A lively, interactive and results-oriented approach.
-A motivating and supportive environment, fostering confidence and rapid progress.
-Tangible results in just a few sessions.
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With extensive international business and consulting experience, I can also help experienced professionals develop the language, confidence and communication style needed when working with international colleagues, clients and senior management.
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Book your coaching now and stand out in the job market.
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Hotels, travel agencies and tour operators run on communication — enquiries, bookings, itineraries, reviews, and guests writing in several languages. Most of that work is repetitive. Much of it is exactly where AI genuinely helps, and most businesses are using it badly or not at all.

I spent twelve years in the travel industry, working with international bookings, ticketing and airline systems. I've spent the last two years building LLM tooling and training AI models. This class sits between those two things: how to apply AI to the daily work of a tourism or hospitality business.

You'll learn how to draft and answer guest enquiries faster without sounding like a machine. How to handle reviews — the straightforward ones and the difficult ones. How to produce itineraries, property descriptions and marketing copy from your own material. How to work across languages without hiring a translator for every message. And how to build repeatable workflows, so a task you do fifty times becomes a task you set up once.

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Would you like to feel more confident using English in a professional environment? These personalised lessons are designed to help you communicate more clearly, naturally and confidently at work.

As a native English speaker with over five years of teaching experience across different countries and learning environments, I understand the importance of adapting lessons to individual goals and communication needs.

Depending on your objectives, lessons can focus on professional vocabulary, speaking fluency, workplace conversations, meetings, presentations, networking and interview preparation. We can also practise expressing your ideas clearly, improving your pronunciation and using more natural English in professional situations.

Lessons are practical and interactive, allowing you to practise realistic scenarios and develop the language skills most relevant to your career. We will identify your strengths and areas for improvement, then tailor activities to help you make steady progress.

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*Business English for Professionals - Meetings, Emails & Presentations*

This class is for adults who need confident English at work. We focus on practical business communication, not textbooks.

We cover: professional emails and reports, leading meetings, presentations and public speaking, interview prep, negotiation, and fluent workplace conversation. I also teach IT English & computer skills for professionals.

Lessons are personalized to your job and goals. Patient, practical, and speaking-focused.

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With 10 years of professional experience, an MBA in Human Resources Management, a Master's degree in Strategic Marketing, and a Bachelor of Business Administration (BBA), I offer practical, personalised lessons in Leadership and Team Management.

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Team Management: Learn to motivate, support and guide teams.

Communication: Improve professional communication and active listening.

Conflict Resolution: Handle disagreements and difficult situations.

Delegation & Decision-Making: Set expectations, assign responsibilities and solve problems.

Feedback & Teamwork: Build trust, encourage collaboration and provide constructive feedback.

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Lessons combine real-world examples, practical case studies, interactive discussions and role-playing exercises.

Drawing on my experience in Human Resources, higher education and business operations, I tailor each lesson to your individual goals and learning needs.

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Managers, team leaders, supervisors, aspiring managers, working professionals, entrepreneurs, university and MBA students, and school students.

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This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private, entrepreneurial framework (...). For example, as a key to management, it makes it possible to:

• Measure the impact of emotions in team management.
• Analyze your own mode of operation to get the most out of it.
• To be able to put in place strategies to regulate his own emotions and those of his collaborators.
• Know how to approach delicate interviews taking into account the emotional factor.
• To be able to understand, recognize and name his own emotions as well as those of his collaborators.
• Discover the emotional process.
• Manage the team (the impact of emotions on communication and decision making), the emotional quotient and
leadership styles.
• Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to
strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc).

Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios.

From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined.


Controlled, the techniques allow:

• to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being.

• improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee.

• defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication).

• better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events).

• Match the content and form of your message while improving the use of your emotional intelligence.


What you will get out of it:
• Better control of emotions and therefore of your way of communicating
• Better understanding of the feelings of others and the ability to lead them successfully
• Better relationships in personal and professional life thanks to superior emotional intelligence
• Less stress thanks to a better understanding of one's emotions and those of others
• Greater determination and results-oriented mindset
• Ways to develop and apply emotional intelligence in the workplace

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020)

Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE,
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.


-Sessions in English / French
-Program: adapted to each need
verified badge
Are you enrolled in a Business Management or an MBA program and you need help in your business courses? Fatih would be happy to help you in your business management, marketing, human resource management and other related courses. I have a PhD in economics from Georgetown University and I have a BA in economics from Bogazici University. Over the past 10 years I have worked as an Associate Professor of Economics and Finance in various universities and I tutored university students in various economics, finance, and accounting courses. Our academy helps college students in their various courses. We have students from various universities in US and UK including American University, George Washington University, Nottingham University, King's College London, University of Bath, Northwestern University, University of Royal Holloway etc. Please contact us if you need help in any of your business management courses.
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- Master essential business vocabulary, expressions, and language structures used in real-world business scenarios.
- Learn how to write formal emails, conduct meetings, and make effective presentations.
- Develop skills in negotiations, business discussions, and networking.
- Receive personalized business consultation tailored to your goals, from start-up strategies to advanced growth techniques.
- Gain confidence in handling business-related situations, both online and in person.

This course is perfect for professionals, entrepreneurs, and anyone looking to thrive in the global business environment.
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This course provides a comprehensive overview of the principles, functions, and practices of Human Resource Management (HRM) within modern organizations. Students will explore key HRM areas including recruitment and selection, employee training and development, performance appraisal, compensation and benefits, labor relations, and employment law. Emphasis is placed on strategic HRM, ethical considerations, and the role of HR in fostering organizational effectiveness and a positive workplace culture. Through case studies, discussions, and applied projects, students will gain practical skills in managing people and understanding the vital role HR plays in achieving business objectives.
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Participants will learn how ISO standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety) can be applied to strengthen business performance, ensure compliance, and meet international requirements. Through case studies, workshops, and interactive exercises, learners will gain hands-on knowledge of documentation, auditing, corrective actions, and best practices for sustainable success.

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verified badge
➤ Turn your trades into victories!

Whether it's to negotiate a contract or remuneration, defend an idea, advance a project, start a business, convince a partner, gain the support of a team, resolve a conflict or simply make yourself better understood, one thing can make all the difference: knowing who you are dealing with and how to communicate with that person.

Because there is no single way to communicate effectively.

The same method won't work for everyone. A rational person isn't persuaded in the same way as an emotional one. A cautious person doesn't react like an ambitious one. A decision-maker, a colleague, a client, an investor, a partner, or a loved one doesn't have the same expectations, motivations, or interests.

The goal is therefore to learn to observe, understand, analyze and adapt your communication in order to deploy the right tool, the right method and the right strategy, at the right time and in front of the right person.

➤ Understanding humans to communicate better

Our way of communicating relies largely on understanding certain mechanisms of human psychology.

Human beings are naturally attentive to what directly concerns them. They are sensitive to their interests, needs, fears, curiosity, recognition, need for security, and desire to be understood and valued.

The idea is therefore not simply to say what you have to say, but to understand:
-How can you make your interlocutor want to listen to you?
-How can you present your message so that it makes sense to him?
-How to spark their interest?
-How can we address his concerns before he even expresses them?
-How to create a dynamic favorable to your objective?

For example, rather than immediately presenting an idea solely from your own perspective, you will learn to identify what may interest your interlocutor and to build your communication around their concerns.

Even a simple, common phrase like, "What I'm about to explain could be of real interest to you, particularly because..." can already capture more attention than a presentation focused solely on your own needs. But of course, there are many more techniques for subtly influencing someone.

Similarly, understanding certain mechanisms such as curiosity, self-interest, recognition, trust, consistency, emotion, or risk perception allows for a more relevant and effective approach.

➤ Profiling & analysis of interlocutors

Before communicating effectively, you must first understand who you are addressing.

You will learn to analyze your interlocutor through different elements:
-His way of communicating
-His priorities and interests
-His motivations
️ --His needs and expectations
-His potential resistance and objections
-His decision-making process
-His relationship to risk
-His personal or professional stakes
-The verbal and non-verbal signals he can express
-What can promote or hinder its adoption

The goal: to no longer communicate automatically or identically with everyone.

You will learn to adapt your speech, posture, arguments, questions and strategy depending on the person you are facing.

➤ Advance your projects and ambitions

Do you have a project?

Do you want to create a company, launch an activity, advance within your organization, defend an idea, obtain the agreement of a decision-maker, or get several people or departments to collaborate?

A project is not based solely on its quality.

It also depends on your ability to:
- Identify the right contacts
-Understanding the interests of each stakeholder
-️ Knowing how to approach each person
- Adapt your communication according to the department or function
- Present your project from the angle most relevant to each individual
- Anticipate objections and resistance
- Create alliances and gain support
- Negotiating effectively when interests diverge
- Knowing when to insist, when to rephrase, when to wait, or when to change approach

The same project may require several communication strategies depending on the person you are addressing.

The goal is to give you the necessary tools to understand this dynamic and move your project forward with more method, strategy and efficiency.

➤ Negotiation: much more than defending one's position

Whether it's for negotiating:
A contract
A salary
A partnership
A budget
A strategic project
A career progression
A decision
Or resolve a conflict

Negotiation is not just about finding good arguments.

It also involves understanding:
Who is in front of you?
What he really wants.
What he stands to gain.
This is what he is trying to avoid.
What are his interests?
What are its constraints?
And what strategy can create a favorable outcome?

➤ On the agenda: support tailored to your objectives
-Psychology of communication & understanding of behaviors
-Understanding some fundamental mechanisms of human psychology
-Identify the needs, motivations and interests of your interlocutors
-Understanding why some approaches work with some people and fail with others
-Use interest, curiosity, recognition, trust and other communication levers
-Craft a message that makes people want to listen

Profiling and analysis of interlocutors
-Observe and analyze how a person communicates
-Identify your priorities and your way of working
-Detect potential resistance and objections
-Understanding verbal and behavioral signals
-Adapt your strategy to the person and the context

Persuasive communication
-Formulate your arguments with impact
-To promote your ideas so that they are considered
-Structuring a convincing speech
-Ask the right questions
-Create interest and engagement
-Adapt your language and your approach
-Develop your ability to persuade without engaging in unnecessary power struggles

Strategic negotiation
-Identify and utilize negotiation levers: alternatives, common interests, concessions, and room for maneuver
-Preparing effectively for a negotiation
-Anticipate different scenarios
-Identify the interests and positions of stakeholders
-Build a suitable strategy
-Managing objections and deadlock situations
-Knowing how to evolve a discussion when the initial strategy is not working
-Maximize your chances of reaching a favorable agreement

Project strategy & support
-Clarify your objective and your strategy
-Identify the different stages and priorities
-Understanding who to interact with and in what order
-Prepare your discussions with the various stakeholders
-Adapt your communication according to the departments, partners or decision-makers

Prepare for your important appointments
-Anticipate difficulties and resistance
-Deploy the most relevant tools and methods according to each step

Conflict management and complex situations
-Understanding the mechanisms that give rise to a conflict
-Identify the real issues behind the positions expressed
-Manage your emotions and those of the person you are speaking with
-Develop active and strategic listening
-Moving beyond unnecessary power struggles
-Regaining control of a difficult exchange
-Find constructive and sustainable solutions

The right tool, at the right time, with the right person

This is one of the central principles of this support. Knowing a technique is not enough. You also need to know:
-When to use it.
-With whom.
-In what context?
-And in what a way.

The same technique can be extremely effective with one person and totally counterproductive with another.

You will therefore learn to develop a true strategic reading of interactions, so that you no longer act solely on intuition, but understand the dynamics at play and consciously choose your approach.

➤ Tailored support

This program is aimed particularly at:
-Entrepreneurs and project leaders
-Business leaders and executives
-Managers and executives
-Young professionals
-Self-employed individuals and professionals
-People wishing to advance within their company
-Liberal professionals (lawyers, doctors, etc.)
-Anyone with a project, ambition, or goal to achieve
-Anyone wishing to improve their relationships and communication in a personal setting

Each support program is tailored to your specific situation and concrete objectives.

We can work directly on your projects, negotiations, appointments, relationship difficulties, or professional situations.

The goal is not simply to learn concepts. You learn to use them practically in your own life.

➤ A practical, engaging, and results-oriented teaching approach

We alternate methodological input, analysis of real situations, role-playing, simulations, preparation of your discussions and personalized feedback.

You can bring:
-A project to be developed.
-A negotiation to prepare for.
-An important appointment.
-A conflict to be resolved.
-A difficult person to manage.
-An idea worth defending.
-A business to launch.
-Or simply an ambition you wish to realize.

Let's analyze the situation together:
-What is your objective?
-Who are the relevant stakeholders?
-What are their interests and what is at stake?
-What obstacles might arise?
-What strategy should we adopt?
-What approach should be used?
-Which arguments should be prioritized?
-What tools should be deployed?
-And most importantly: at what point?

➤ Become a strategic communicator

The goal of this support is to enable you to develop a skill that will serve you in all areas of your life:
-Understanding people.
-Understanding the situations.
-Understanding the issues.
-Then adapt your communication and strategy to achieve your objectives.

Whether you are setting up a project, developing a business, advancing professionally, negotiating an opportunity or managing a complex personal situation, you will have concrete methods, tools and strategies to communicate with greater impact, intelligence and efficiency.

Stop letting your projects, ideas, or ambitions depend solely on your intuition.

Learn to understand people, decode situations, and deploy the right strategy at the right time to advance what truly matters to you.

✅ THE TRAINER - TEACHER CONSULTANT
A graduate of a prestigious French Grande École and an Ivy League university in the United States, he combines academic rigor with modern teaching methods. With over 18 years of experience in Europe and North America, he has taught at prestigious international institutions (both public and private), and regularly speaks in Switzerland, France, Belgium, Luxembourg, and Canada, as well as at various forums and conferences.

A recognized specialist, he offers personalized and accessible support based on active listening, a proven methodology, and tailored teaching methods. Whether through one-on-one sessions, workshops, or group training, his approach combines customization, efficiency, and professionalism for rapid, visible results.

✅ LOCATIONS: Switzerland (Geneva, Lausanne, Fribourg, Zurich, Neuchâtel, Lugano, Basel, Bern, Lucerne), Belgium (Brussels, Antwerp, Charleroi, Liège), Luxembourg. On request: France (Paris, Lyon) and Canada (Montreal).

Currently, we primarily use videoconferencing, a highly popular format: it offers the same quality as in-person meetings, flexible organization, time savings, flexibility, comfort, and an eco-friendly approach. Content, notes, and recommendations are shared directly via a dedicated chat.

➤ Languages: French and English.
➤ Reduced and stable fees, accessible without compromising on quality.
➤ Gift vouchers available all year round.
➤ Schedules defined together according to your constraints.
➤ 100% tailor-made program, adapted to each need.
➤ Noticeable progress from 2 sessions (2026 study).

✅ Why choose this training?
-International expertise at the service of your objectives.
-Personalized sessions with concrete tools.
-A lively, interactive and results-oriented approach.
-A motivating and supportive environment, fostering confidence and rapid progress.
-Tangible results in just a few sessions.
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