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Hospitality Management in Practice; applying management theory to real life

Hospitality Management is an intricate art of balance; balancing business needs with those of your guests; balancing Human Resource management with Guest Expectations; balancing cost controls with service provision.

This lesson will take you through the typical day of a Hotel Manager; understand the various tasks required in most organisations and how to balance company needs with individual needs.

As an experienced hotelier, with a Post Graduate Degree in International Business and Hospitality Management and a PTLLS training qualification, coupled with nearly 30 years experience in the trade from Kitchen Porter to General Manager, I can translate theory to real life for all aspiring Hotel Managers. A great way to understand the challenges in the hotel or restaurant environment and understand the modern hospitality world and culture.

Location

Online via webcam

General info

Age:
Adults (18-64 years old)
Seniors (65+ years old)
Student level:
Beginner
Intermediate
Advanced
Duration:
60 minutes
The class is taught in:English

About Me

A hotel stalwart who worked his way up the ranks, all the way to operating a hospitality business operation for the U.K., launching a new brand of hotel group and managing new openings for an international company. I love people, I love new knowledge and I love sharing knowledge. Most importantly I love to share practical, useful advice and information that relates to the realities of hotel and business management.

From financial analysis, to reporting, to change and operational process development, I have turned my hand to everything.

Education

PostGraduate Diploma in International Business Management in Hospitality and Tourism
PTLLS Level 4
Life - plenty of experience in people management and operating businesses.

Experience / Qualifications

29 Years Hotel Industry experience; 20 years in hospitality management roles.
5 years as a corporate trainer
10+ years coaching and mentoring staff

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Availability of a typical week

(GMT -04:00) New York
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from C$110.26Online via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

Online reputation

  • Instructor since July 2023
  • Google connected

Availability of a typical week

(GMT -04:00) New York
MonTueWedThuFriSatSun
0
  
  
  
  
  
  
  
1
  
  
  
  
  
  
  
2
  
  
  
  
  
  
  
3
  
  
  
  
  
  
  
4
  Monday at 4:00
  Tuesday at 4:00
  Wednesday at 4:00
  Thursday at 4:00
  Friday at 4:00
  Saturday at 4:00
  Sunday at 4:00
5
  Monday at 5:00
  Tuesday at 5:00
  Wednesday at 5:00
  Thursday at 5:00
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  Sunday at 5:00
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  Monday at 6:00
  Tuesday at 6:00
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  Monday at 7:00
  Tuesday at 7:00
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  Monday at 9:00
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  Monday at 12:00
  Tuesday at 12:00
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  Monday at 13:00
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  Monday at 15:00
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from C$110.26Online via webcam

Good-fit Instructor Guarantee


If you are not satisfied after your first lesson, Apprentus will find you another instructor or will refund your first lesson.

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