Hospitality Management in Practice; applying management theory to real life

From 111.98 C$ /h

Hospitality Management is an intricate art of balance; balancing business needs with those of your guests; balancing Human Resource management with Guest Expectations; balancing cost controls with service provision.

This lesson will take you through the typical day of a Hotel Manager; understand the various tasks required in most organisations and how to balance company needs with individual needs.

As an experienced hotelier, with a Post Graduate Degree in International Business and Hospitality Management and a PTLLS training qualification, coupled with nearly 30 years experience in the trade from Kitchen Porter to General Manager, I can translate theory to real life for all aspiring Hotel Managers. A great way to understand the challenges in the hotel or restaurant environment and understand the modern hospitality world and culture.

Location

Online from United Kingdom

About Me

A hotel stalwart who worked his way up the ranks, all the way to operating a hospitality business operation for the U.K., launching a new brand of hotel group and managing new openings for an international company. I love people, I love new knowledge and I love sharing knowledge. Most importantly I love to share practical, useful advice and information that relates to the realities of hotel and business management.

From financial analysis, to reporting, to change and operational process development, I have turned my hand to everything.

Education

PostGraduate Diploma in International Business Management in Hospitality and Tourism
PTLLS Level 4
Life - plenty of experience in people management and operating businesses.

Experience / Qualifications

29 Years Hotel Industry experience; 20 years in hospitality management roles.
5 years as a corporate trainer
10+ years coaching and mentoring staff

Age

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

English

Skills

Hospitality management

Business management

Business skills

Availability of a typical week

(GMT -04:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Cami

4.9

(29)

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and advanced know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This executive is in charge of transmitting information and directives from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.

- Hourly fees: To support each other and to be pleasant to you in this period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions.

-Sessions in English / French

-As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

-Program: adapted to each need

Camille

4.9

(29)

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.

Fatih

4.9

(29)

Are you enrolled in a Business Management or an MBA program and you need help in your business courses? Fatih would be happy to help you in your business management, marketing, human resource management and other related courses. I have a PhD in economics from Georgetown University and I have a BA in economics from Bogazici University. Over the past 10 years I have worked as an Associate Professor of Economics and Finance in various universities and I tutored university students in various economics, finance, and accounting courses. Our academy helps college students in their various courses. We have students from various universities in US and UK including American University, George Washington University, Nottingham University, King's College London, University of Bath, Northwestern University, University of Royal Holloway etc. Please contact us if you need help in any of your business management courses.

Dr.Ibrahim

4.9

(29)

This course introduces students to the fundamental concepts, functions, and practices of management within organizations. Emphasizing both theory and real-world applications, the course covers the core management functions: planning, organizing, leading, and controlling. Students will explore topics such as strategic decision-making, organizational structure, leadership styles, communication, team dynamics, and performance management. Through case studies, discussions, and practical activities, students will gain a foundational understanding of how effective management contributes to organizational success. This course prepares learners for further studies in business and management, as well as entry-level leadership roles.

Dr.Ibrahim

4.9

(29)

Business Administration (MBA) is a comprehensive, advanced-level program designed to develop strategic thinking, leadership skills, and practical expertise across all major areas of business. Core subjects include finance, marketing, operations, human resource management, organizational behavior, economics, and business strategy. Students will analyze real-world business challenges, engage in case studies, and participate in collaborative projects to build decision-making and problem-solving abilities. The program emphasizes innovation, global perspectives, and ethical leadership, preparing graduates for executive roles, entrepreneurial ventures, and dynamic career opportunities in diverse industries.

Dr.Ibrahim

4.9

(29)

This course provides a comprehensive introduction to ISO standards and their practical application in business operations. Designed for professionals, managers, and organizations seeking certification or improvement, the program covers the fundamental principles of ISO, including quality management, risk assessment, process control, and continuous improvement.

Participants will learn how ISO standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety) can be applied to strengthen business performance, ensure compliance, and meet international requirements. Through case studies, workshops, and interactive exercises, learners will gain hands-on knowledge of documentation, auditing, corrective actions, and best practices for sustainable success.

By the end of the program, participants will understand the key requirements of ISO standards, how to implement them effectively, and how to prepare for internal and external audits. This course is ideal for quality managers, compliance officers, team leaders, and business owners who want to achieve excellence, build customer trust, and gain a competitive edge in the global market.

Ewan

4.9

(29)

I'm a British English trainer with a CELTA and over a decade of experience working with non-native speakers in professional and academic contexts. My background is in business and exams

Corporate experience working at companies such as Microsoft, Yahoo, and eBay: I understand the real-world pressures my clients face: high-stakes meetings, presentations to international audiences, written communication that needs to land clearly and professionally.

For the past five years I've worked primarily with senior professionals, CEOs, partners, and executives, on the full range of business English skills: spoken communication, presentations, writing, and the kind of nuanced language that matters at leadership level.

I also prepare adults for examinations, and have ten years as a speaking examiner for various boards.

I work one-to-one online, with availability across European time zones.

Farah

4.9

(29)

I mainly work in academic contexts, both international and French, with particular expertise in programs requiring analytical, structuring and autonomous skills.

IB (International Baccalaureate) Program

Economy
Business Management
French as a language A and B
Individuals & Society (PEI)
Theory of Knowledge (TOK)
Internal Assessment (IA)
Extended Essay (EE)

I support students in understanding the program's expectations, structuring their thinking, and producing quality academic work.

French system

Economics - Law and Management (STMG stream)
Economic and Social Sciences (SES)
HGGSP
Preparation for the Grand Oral

Beyond disciplines, I also offer cross-cutting support: work methodology, organization, structuring of ideas, preparation for exams and competitions and development of skills essential to academic success.

Desha

4.9

(29)

I help IT professionals, project managers, and consultants communicate clearly and confidently in English at work.

If you need to:

Lead meetings with confidence
Explain complex ideas simply
Handle stakeholders and difficult conversations
Prepare for interviews or promotions

I’ll help you improve quickly using real-world scenarios.

My background includes 15+ years of leading international programmes, so I understand the communication challenges you face.

Lessons are practical, structured, and focused on results; this is so much more than textbook English.

You’ll leave each session with clear improvements you can use immediately.

If you’re preparing for interviews or presentations, we can focus sessions specifically on that.

Giacoma

4.9

(29)

Business Italian Coaching for professionals who need to communicate effectively in real workplace situations.

This class is designed for managers, expats, professionals, entrepreneurs, sales staff, and international employees who work with Italian clients, colleagues, partners, or companies.

The lessons focus on practical communication skills that can be used immediately in professional contexts. The goal is not only to improve your Italian, but to help you speak with confidence, clarity, and credibility in business environments.

During the course, we can work on:

-professional conversation and workplace communication
-introducing yourself and your company in Italian
-product and service presentations
-business presentations and public speaking
-responding to objections and handling difficult conversations
-negotiation language and persuasive communication
-formal emails and commercial letters
-professional vocabulary for meetings, calls, and corporate interactions
-role plays based on real business situations
-pronunciation, fluency, and communication strategy
-Lessons are fully personalized according to your role, industry, language level, and specific objectives.

Whether you need Italian for meetings, presentations, sales, relocation, networking, or everyday work interactions, the course will be adapted to your real needs.

My teaching method is structured, practical, and interactive. Each lesson is built around clear objectives and combines guided conversation, targeted vocabulary, applied grammar, listening practice, correction, and simulation of real scenarios.

This class is suitable for learners who want a serious and professional learning path, with a strong focus on real communication rather than only theory.

If you want to improve your Business Italian in a practical, organized, and confidence-building way, this course can help you achieve concrete results.

Class level
All levels – fully personalized for professional goals

Bee

4.9

(29)

This comprehensive, multi-disciplinary course is designed to bridge the gap between analytical thinking, modern technology, and strategic business operations. Whether you are looking to master advanced mathematical problem-solving, build a foundational understanding of computer science principles, or learn how to launch and manage a successful business enterprise, this class delivers practical, real-world knowledge.
Through structured lessons tailored for beginner to advanced learners, you will develop the exact technical and managerial skills required to excel in today’s digital economy. By the end of this course, you will not only understand the theory behind data and technology, but you will also possess the practical frameworks needed to apply them to modern business strategies.

Nathy

4.9

(29)

Speaking Spanish at work is more than vocabulary — it's about trust, tone, and knowing the cultural codes that make deals happen.

This course is designed for professionals who work with Spanish-speaking clients, partners, or teams in Latin America or Spain. We focus on what actually comes up in a business context: meetings, presentations, negotiations, emails, small talk, and relationship-building.

What we cover:
• Business vocabulary across sectors (finance, tech, law, trade, development)
• How to run or participate in meetings and conference calls
• Presentation language: how to open, structure, and close persuasively
• Professional email writing and written communication
• Negotiation language and diplomatic phrasing
• Cultural norms: formality levels, how decisions are made, what builds trust
• LinkedIn and professional networking in Spanish

Classes are taught using real business materials — emails, reports, decks — from your industry when possible. The goal is fluency in the contexts where it counts.

I'm a native Spanish speaker with extensive experience in international organizations and government contexts across Latin America. I understand professional Spanish not just as a language but as a tool for getting things done.

Lessons are 1-on-1, fully tailored to your role and goals. Online or in-person (Tel Aviv area).

Omar

4.9

(29)

Inglés General, Corporativo, Negocios, Ingeniería y Software | Énfasis en Reducción de Acento

NO SE DEJE ESTAFAR MÁS por anuncios con marketing engañoso de academias y profesores que prometen "inglés fácil y rápido", "métodos conversacionales", "aprenda como un niño" o "inglés en 3 meses". Tampoco gaste en costosos y largos cursos en el exterior que no le ofrecen los resultados que realmente necesita.

-¿NEGADO PARA EL INGLÉS?
- ¿SE SIENTE ESTANCADO EN EL MISMO NIVEL HACE AÑOS?
-¿LE DA PENA HABLAR EN PÚBLICO?

Soy especialista en manejo de casos críticos de aprendizaje del idioma inglés.

Con 14 años de experiencia en formación, estoy a su disposición para brindarle asesoría integral en el idioma. Le ofrecemos calidad y GARANTÍA: somos el único programa que garantiza, el DOMINIO DEL IDIOMA EN 90 CLASES.

Énfasis en Reducción de Acento, Aprenda a pronunciar como un hablante NATIVO.

¡ Aquí no hacemos promesas, AQUÍ MOSTRAMOS RESULTADOS DESDE LA PRIMERA CLASE ! Si su problema es la falta de disciplina o de motivación, no se preocupe: aquí trabajamos y estudiamos juntos con rigor. ¡Es la única manera real de aprender!

Basado en el ESTUDIO y el TRABAJO arduo, este programa está diseñado exclusivamente para aprender y consolidar resultados; no para rellenar espacios en libros y plataformas, repetir el "VERBO TO BE" 100 veces o escuchar a un docente hablar en Inglés durante horas, mientras usted finge entender.

Con un tutor privado, su aprendizaje es seguro. No invierta tiempo y dinero en academias que no garantizan el dominio del idioma y solo se preocupan por que firme un acuerdo de pago, ofreciéndole "CERTIFICADOS" que carecen de validez oficial. Evite perder su tiempo y tener que invertir más dinero en otros lugares.

Aprenda a hablar, leer y escribir con un nivel de inglés enfocado en la vida real y profesional, no a simples saludos y palabras de escuela. Desarrollamos competencias para áreas como Ingeniería, Ciencias de la Salud, Vocología, Técnica Vocal, Marketing, Negocios y Sector Corporativo.

Mohamed

4.9

(29)

Project management and entrepreneurship are becoming essential skills this time and age as more and more innovative minds are rising with the intension of building a bsuiness and turn someone's ideas into reality , whether a new creative product or a project for a social , environmental cause.

This class will equip you with the basics of project management to help you shape your ideas and see them grow in the markets

Joel

4.9

(29)

I offer practical, career-oriented coaching for hospitality students, young professionals and future managers who want to better understand the reality of luxury hotel Food & Beverage operations.

My lessons can cover restaurant and banquet operations, service standards, wine knowledge, menu engineering, guest experience, labour productivity, cost control, budgeting, P&L analysis, business reviews, leadership, and interview preparation for luxury hotels.

The approach is highly practical. We can work from your school assignments, case studies, CV, interview questions, wine exams, operational problems, or real hotel scenarios. The objective is not only to understand theory, but to learn how decisions are actually made in a luxury hotel environment.

Typical topics include:

Hospitality operations and F&B management
Wine, service and sommelier fundamentals
Luxury service standards and guest experience
Food cost, beverage cost, labour cost and productivity
Budgeting, forecasting and monthly business review commentary
Banquets, restaurants, bars and in-room dining operations
Menu analysis and revenue optimization
CV, LinkedIn and interview preparation for hotel careers
Career strategy for students and young hospitality professionals

Lessons are adapted to your level, from hospitality students to junior managers preparing for their next step.

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.