Career Coaching/ Advisory for Consulting, Finance and Professional Services Jobs

From 197 C$ /h

I am a Career Coach and Advisor, and ex-Consultant at EY-Parthenon (London) with work experience at Accenture Strategy (London).

I have extensive experience in Career Coaching for Consulting, Finance and Professional Services jobs in the UK, US and Europe. I was Career Leader at Imperial College Business School (2016-2017) and have completed over 400 individual and group Coaching Sessions at leading UK Universities (Imperial, LSE, UCL and Oxford) and Global Firms, helping over 80% of clients secure top Consulting, Finance and Professional Services jobs.

I am passionate about helping people with their career planning and development.

Extra information

online tutoring/ coaching only

Location

Online from United Kingdom

About Me

Education

University of Oxford, UK (Philosophy degree) (2019)
Imperial College London, UK (MSc Management) (2016-2017)
University College London, UK (BSc Architecture) (2013-2016)

Experience / Qualifications

EY-Parthenon, London, UK - Strategy Consulting (2017-2019)
Accenture, London, UK, Strategy Consulting (2016)
Career Coaching Business (2016-2019)

Age

Teenagers (13-17 years old)

Adults (18-64 years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

English

Skills

Career planning

Consulting

Finance

Availability of a typical week

(GMT -04:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Fatih

5.0

(41)

Experienced economics, finance, and accounting tutor. I have a PhD in economics from Georgetown University and I have a BA in economics from Bogazici University. Over the past 10 years I have worked as an Associate Professor of Economics and Finance in various universities and I tutored university students in various economics, finance, and accounting courses. I have students from various universities in US and UK including American University, George Washington University, Nottingham University, King's College London, University of Bath, Northwestern University, University of Royal Holloway etc. Please contact me if you need help in any of your economics, finance, and accounting course.

Cam

5.0

(41)

Hi student,

Are you a university student who are struggling in Finance, Accounting and Economics - related courses and needs further help?
Are you looking for a tutor who can help you pass the exams and inspire you to develop the love for Finance?
Then don't hesitate to join my class!

About Me:
I graduated with Cum Laude distinction in Masters Business Administration (MSc BA) - Finance major from University of Twente, Netherlands. I also hold a Bachelor Business Administration degree (BSc BA) in from Erasmus University Rotterdam (top 70th Global rank), GPA 4.0/4.0. I ranked in top 2% student (top 15/675) in Finance and Quantitative Decision Making courses during my student time. And I have completed a variety of Finance, Accounting, and Economics-related courses, from the most basic to the more advanced, so I can tailor my tutoring approach based on your level and learning goals. I now work as an Order to Cash controller in Unilever Netherlands, where I use my accounting & finance knowledge everyday.

Besides, I have experience working as university teaching assistant for over 3 courses and private tutoring many university students.

Course Highlights:
- Comprehensive Coverage: Dive deep into the core concepts of Finance, Accounting and Economics based on the materials you provided. Examples of topics: Time value of money; Risk and return; Portfolio theory; Financial Statements; Cost accounting; Microeconomics vs. Macroeconomics.
- Problem-Solving Skills: Develop analytical and problem-solving skills that are required to solve financial problems/exercises. Learn to effectively use formulas.
- Real-World Applications: Explore how these concepts are applied in the outside world and understand why it matters to you.
- Flexible Schedule: Choose from flexible schedules to accommodate your university workload and personal commitments. Please propose a few preferences and I will try my best.

Note:
- Please send me the booking request and your materials at least 48 hours before the class.

Youssef

5.0

(41)

Welcome to this Masterclass in Market Finance!

You are about to dive into the exciting world of financial markets and discover the keys to successfully completing your Final Year Project (PFE) in this dynamic field.

This Masterclass is specifically designed for finance students who want to stand out by proposing a high-quality research project in the field of market finance. You will have the opportunity to master advanced concepts, understand current trends, and discover best practices in financial market analysis.

What you will learn:

The Fundamentals of Financial Markets: Understand the different types of markets (stocks, bonds, commodities, etc.) and the financial instruments used in these markets.

Advanced Data Analysis: Learn how to analyze financial data to identify opportunities and risks in the markets. Use modern tools and techniques to gain insights.

Portfolio Management Strategies: Discover best practices for building and managing an effective portfolio. Study strategies for diversification, asset allocation, and return optimization.

Financial Risk Management: Learn how to assess and manage risks associated with market fluctuations, as well as techniques for protecting your portfolio (hedging, options, etc.).

Designing a solid and innovative final year project: You will be guided through the practical steps of creating your final year project in market finance. We will cover research, data collection, analysis, and presentation of relevant results.

Why join this Masterclass?

Career in Market Finance: If you are considering a career in trading, portfolio management, financial analysis or other areas related to market finance, this Masterclass will provide you with the knowledge and skills you need to succeed.

Practical and theoretical learning: Combine theory and practice to obtain concrete results and skills directly applicable to your final year project.

Exclusive, high-quality content: Modern resources and powerful tools that will help you stand out among your peers.

Join us now and get a head start on your professional journey in market finance!

Kevin

5.0

(41)

► EXPERT BUSINESS, ACCOUNTING, FINANCE & ECONOMICS TUTOR FROM SWITZERLAND
► IB, A-LEVEL, IGCSE & INTERNATIONAL SCHOOL SUPPORT

I completed my Master’s degree in Business Information Systems at a Swiss University of Applied Sciences, where my academic background strongly combined business, finance, economics, mathematics, analytical thinking and problem-solving. This technical and business-oriented foundation shaped the way I teach today: clearly, logically and with a strong focus on real understanding.

For many years, I have successfully supported students in Business Studies, Accounting, Finance and Economics. As a tutor from Switzerland, I bring a structured, patient and highly individual teaching style to students who want to improve their grades, prepare for important exams and build real confidence in business-related subjects.

My lessons are designed for students who want more than just memorizing definitions and formulas. I focus on understanding business concepts, applying financial logic, interpreting economic relationships and solving accounting problems step by step.

► EXAM PREPARATION & ACADEMIC SUPPORT

► IGCSE BUSINESS, ACCOUNTING & ECONOMICS
I help students build a strong foundation in business concepts, financial calculations and economic thinking. My lessons include clear theory explanations, topic-by-topic revision and exam-style practice to prepare students confidently for their assessments.

► A-LEVEL BUSINESS, ACCOUNTING, ECONOMICS & FINANCE
A-Level subjects require strong analytical thinking, clear written arguments and confident application of theory to real business situations. I support students with structured revision, essay technique, calculation practice, case-study analysis and preparation for demanding exams.

► INTERNATIONAL BACCALAUREATE — IB BUSINESS MANAGEMENT & ECONOMICS
I provide structured support for IB students, focusing on deep understanding, strong terminology, analytical writing and exam technique. Students learn how to explain concepts clearly, analyse case studies, evaluate decisions and structure high-quality answers.

► INTERNATIONAL SCHOOL PROGRAMMES
I support students following international, bilingual and private school curricula in Business Studies, Economics, Accounting, Finance, Commerce and Management. Since every school can have different expectations, I adapt my teaching to the student’s syllabus, textbook, teacher requirements and exam format.

► UNIVERSITY & FOUNDATION COURSES
For older students, I offer support in Accounting, Corporate Finance, Economics, Business Administration, Financial Management, Statistics and quantitative business modules. I help students understand difficult theory, solve assignments, prepare for exams and develop strong analytical skills.

► HOW I TEACH

► I FOCUS ON REAL UNDERSTANDING, NOT MEMORISATION.
I explain business, accounting and economic concepts step by step so students understand the logic behind the theory and can apply it confidently in exams.

► I CONNECT THEORY WITH REAL BUSINESS EXAMPLES.
Business and economics become easier when students can see how concepts work in real life. I use practical examples to make topics clear, relevant and memorable.

► I SIMPLIFY COMPLEX CALCULATIONS.
In Accounting and Finance, I break calculations into clear steps so students understand what is given, which formula is needed and how to reach the final answer correctly.

► I TRAIN EXAM TECHNIQUE CAREFULLY.
Students learn how to structure answers, use key terminology, analyse case studies, justify decisions and manage time under exam conditions.

► I ADAPT EVERY LESSON TO THE STUDENT.
Every student learns differently, so I adjust my explanations, pace, examples and practice questions to match the student’s exact level and goals.

► YEARS OF EXPERIENCE WITH IB, A-LEVEL, IGCSE & INTERNATIONAL SCHOOL STUDENTS

Over the years, I have successfully supported students from prestigious schools and demanding academic programmes, helping them strengthen their understanding, master exam techniques and achieve excellent progress in Business Studies, Accounting, Finance and Economics.

► ONLINE LESSONS

► Interactive whiteboard
► Clear digital notes
► Personalised exercises
► Exam-style practice
► Flexible lesson structure
► Focused one-to-one support from Switzerland

Online lessons are structured, personal and highly effective. Students can ask questions directly, follow every step in real time and review the materials after the lesson.

► MY GOAL

My goal is not only to improve grades, but to help students become confident, independent and analytical thinkers. With the right guidance, Business, Accounting, Finance and Economics become logical, practical and much easier to master.

► SUBJECTS: Business Studies, Accounting, Finance, Economics, Business Administration, Management
► LEVELS: IGCSE, A-Level, IB, International School, Foundation Courses, University Modules
► FORMAT: Online tutoring from Switzerland
► FOCUS: Deep understanding, exam confidence, analytical thinking and long-term academic success.

Ammar

5.0

(41)

Complex academic and professional goals become manageable when the objective is clear, the methodology is sound, the work is properly planned, and decisions are based on structured reasoning rather than improvisation.

I am a PhD-qualified engineer, university professor, published researcher, former senior academic leader, project practitioner, and multidisciplinary mentor with more than 30 years of experience across teaching, research, supervision, engineering, project planning, management, professional development, and decision support.

This class provides personalized guidance for university students, graduate researchers, engineers, professionals, managers, career changers, and adult learners. Depending on your objective, we can focus on one of three clearly defined pathways or connect them when your situation genuinely requires an integrated approach.

RESEARCH METHODS, THESIS & DISSERTATION
• Defining and narrowing a research problem
• Developing research questions and objectives
• Formulating hypotheses
• Building conceptual and theoretical frameworks
• Literature-review strategy and source evaluation
• Connecting theories, constructs, variables, and measurement
• Quantitative research design
• Qualitative research design
• Mixed-methods research
• Experimental, observational, survey, and case-study approaches
• Population and sampling decisions
• Sample-size considerations
• Questionnaire and survey design
• Reliability and validity
• Operationalization of variables
• Coding plans and data preparation
• Research ethics and responsible data handling
• Selecting appropriate analytical methods
• Developing a coherent data-analysis plan
• Interpreting quantitative and qualitative findings
• Structuring methodology and results chapters
• Connecting findings to research questions and hypotheses
• Discussion, limitations, implications, and recommendations
• Responding systematically to supervisor feedback
• Preparing to explain and defend methodological decisions
• Academic and scientific writing structure
• Citation, referencing, and reference-management workflows
• Preparing research presentations, proposals, posters, or defense materials

PROJECT MANAGEMENT, ENGINEERING MANAGEMENT & PROFESSIONAL EXECUTION
• Project objectives and success criteria
• Scope definition and requirements
• Work Breakdown Structure (WBS)
• Activity definition and sequencing
• Network diagrams
• Critical Path Method (CPM)
• PERT and schedule uncertainty
• Milestones and deliverables
• Resource planning and allocation
• Cost estimation and budgeting concepts
• Project scheduling and control
• Risk identification, analysis, and response planning
• Stakeholder analysis
• Communication planning
• Quality and performance monitoring
• Change management
• Traditional, Agile, and hybrid approaches
• Construction and engineering project contexts
• Microsoft Project workflows
• Primavera planning and scheduling
• Diagnosing delayed or underperforming projects
• Turning complex objectives into executable action plans
• Engineering-management principles and technical decision making
• Managing multidisciplinary engineering and technical teams
• Balancing technical performance, cost, schedule, quality, risk, and resources
• Engineering operations, productivity, and process improvement
• Technology and innovation management
• Decision analysis and evaluation of technical alternatives
• Quality-management and continuous-improvement principles
• Translating strategic objectives into engineering and operational actions

3. CAREER STRATEGY, JOB SEARCH & INTERVIEW PREPARATION
• Clarifying career direction and professional objectives
• Identifying transferable skills
• Skills-gap analysis
• Career-transition planning
• Professional positioning and value proposition
• CV and résumé strategy
• Matching experience to job requirements
• Preparing for behavioral interviews
• Preparing for technical and analytical interviews
• Structuring evidence-based answers
• STAR and other response frameworks
• Developing strong professional examples and stories
• Mock-interview practice
• Diagnosing weak or unclear answers
• Communicating complex experience concisely
• Preparing for questions about strengths, weaknesses, conflict, leadership, failure, and problem solving
• Interview preparation for academic, technical, engineering, analytical, and management roles
• Building a realistic professional-development plan
• Job-search strategy and targeted opportunity identification
• LinkedIn profile development and professional positioning
• Networking and professional relationship building
• Personal branding and professional visibility
• Cover-letter strategy
• Evaluating job opportunities and career alternatives
• Preparing for promotion, internal mobility, or management transition

LEADERSHIP & PROFESSIONAL DEVELOPMENT
• Leadership styles and situational leadership
• Leading technical, academic, and multidisciplinary teams
• Communication, delegation, accountability, and feedback
• Motivation and team performance
• Conflict management and difficult conversations
• Decision making under uncertainty
• Problem solving and critical thinking in leadership situations
• Emotional intelligence and interpersonal effectiveness
• Managing change and organizational resistance
• Coaching, mentoring, and developing others
• Professional presence, credibility, and influence
• Transitioning from technical specialist to team or management roles

My approach follows a common structured logic:
define the objective → diagnose the current situation → identify constraints → select the appropriate methodology → build the plan → execute → monitor → evaluate → communicate the result → improve

We can work with your research proposal, thesis plan, supervisor feedback, conceptual framework, questionnaire, methodology chapter, project schedule, WBS, risk register, MS Project or Primavera file, CV, job description, interview questions, or professional-development challenge.

I do not simply provide generic templates or ready-made answers. I help you understand why a method or strategy fits your situation, what assumptions it depends on, how to evaluate alternatives, how to detect weaknesses, and how to defend the final decision clearly.

Academic and professional integrity are essential. I provide teaching, methodological guidance, critical feedback, analytical support, planning, coaching, and supervision-style mentoring. I do not write assessed theses or dissertations, complete examinations, fabricate research results, or misrepresent a student’s or professional’s experience.

My goal is to help you become the genuine owner of your research, project, or professional path—able to explain your decisions, manage complexity, communicate clearly, and move forward independently.

Kian

5.0

(41)

I provide individual tutoring in Accounting, Finance, Economics and related quantitative business subjects for students at school, vocational, Fachhochschule and university level.

My academic background is in Business Information Systems at a Swiss University of Applied Sciences. This combines business, economics, mathematics, statistics, finance, data and analytical problem-solving.

I have several years of teaching experience and have supported students preparing for school examinations, vocational qualifications, Fachhochschule modules and university exams.

Accounting topics can include:

- Financial Accounting
- Bookkeeping
- Debit and credit
- Journal entries
- Balance sheet
- Income statement
- Opening and closing entries
- Accruals
- Depreciation
- Inventory
- VAT
- Swiss accounting exercises
- Cost Accounting
- Management Accounting
- BAB
- Cost allocation
- Contribution Margin
- Break-even analysis
- Cash Flow Statement
- Financial ratios

Finance topics can include:

- Simple interest
- Compound interest
- Present value
- Future value
- Annuities
- Financial Mathematics
- Investment calculations
- NPV
- Investment appraisal
- Bonds
- Shares
- Risk and return
- CAPM
- WACC
- Corporate Finance
- Financial ratios
- Quantitative finance exercises

Economics topics can include:

- Microeconomics
- Supply and demand
- Elasticity
- Market equilibrium
- Consumer theory
- Producer theory
- Costs
- Revenue
- Profit
- Market structures
- Perfect competition
- Monopoly
- Macroeconomic fundamentals
- Business Economics
- Quantitative Economics

Related quantitative subjects can include:

- Business Statistics
- Probability
- Quantitative Methods
- Regression
- Data interpretation
- Financial calculations
- Applied Mathematics for business students

My teaching approach is based on understanding the logic behind each calculation.

For quantitative questions, we normally use a clear structure:

- What is given?
- What needs to be found?
- Which formula or accounting principle applies?
- Why does it apply?
- How is the result calculated?
- What does the final number actually mean?

This is particularly useful in Accounting and Finance.

Students sometimes learn one example mechanically and then become confused when the wording or numbers change in an examination. I therefore use different question styles so that students learn to recognise the underlying principle.

Lessons can be used for:

- Regular semester support
- Homework and exercises
- Closing knowledge gaps
- Exam preparation
- Intensive revision
- FH examinations
- University examinations
- Repeating previously failed modules
- Improving calculation speed and accuracy

I explain concepts in a structured and practical way and adapt the level of detail to the individual student.

The aim is to make Accounting, Finance and Economics feel logical, organised and manageable rather than like complicated collections of formulas and rules.

Saida

5.0

(41)

Providing legal advice and support lessons in legal sciences for undergraduate and master's students specializing in private law, in addition to teaching scientific research methodology and helping students in various tracks (undergraduate, master's, doctorate) to complete their research, through guidance, supervision and support.

Ritvik

5.0

(41)

Struggling with a finance course? Or did you walk into one without any background at all and now have to learn it from scratch?

Either way, I am here to help. Corporate finance, derivatives, fixed income, valuation, portfolio theory. Whatever your course throws at you, we build the foundation properly rather than skimming the surface to get you past one exam.

Just send me your syllabus and the topics you want to cover, and I will prepare before the class so we use the hour on your material, not on working out what your course actually asks for.

A bit about me: MSc Finance at Bocconi, CFA Level 1, an off-cycle internship on UniCredit’s structured credit team, and an engineering degree before that. I have sat these exams recently, so I know which topics carry the marks and where people lose them.

How I teach: I use simple analogies and try different routes until one lands, instead of repeating the same explanation louder. Lessons are two way, not lectures. Ask the questions you think are too basic, because those are usually the gap that everything else is failing to stand on.

Dan

5.0

(41)

Want to Learn Forex Trading or started and need help? Whether a complete beginner or trading novice looking to be more profitable. Invest in your self. Get expert 1 on 1 training from a 20 year pro.

I bring 20 years' experience in trading the FOREX and CRYPTO financial markets, specialising in strategy development, algorithmic trading and risk management.

Having recently retired from full-time professional trading, I’m now looking to pass on the skills, knowledge and experience to those starting out, as well as traders looking to become more consistent and profitable.

The Forex market is a minefield working against inexperienced traders. The sad reality is most will lose money before ever developing the skills needed to trade effectively. I can teach you how to avoid these mistakes and provide the training and knowledge you need to become a profitable trader that suits your own personality, financial goals and lifestyle.

This is not group training. Instead 1 on 1 going at your own pace.

Annelot

5.0

(41)

As a finance professional (formerly of KPMG and EY) with 10 years of experience, I specialize in mergers and acquisitions. In this role, I have had the opportunity to look behind the scenes of many (financial) companies, ranging from small to large. I have experience with financial statement analysis, (complex) financial analysis, financial modeling, reporting findings with clear conclusions, and working with large datasets in Excel. My lessons are free-format and can be tailored to your needs! From secondary school (Economics, Management & Organization) to university (including thesis supervision), and ranging from homework assistance and tutoring to specific questions regarding certain subjects or projects. I would be happy to schedule a brief intake to discuss your needs and tailor the lessons accordingly. Do you like using smart AI, or would you prefer to combine the lesson with some fresh air? Let's explore the possibilities together!

Daniel

5.0

(41)

Learn from a 20 year veteran of finance with a PhD in Business from Harvard University. You will discover how to start your own business either online, or in person at a physical location. You will also learn how to get funds to start your business and grow it, as well as how to effectively market yourself and your business without spending a lot of money. The knowledge and resources I share with you will save you time, money, and frustration!

Konstantinos

5.0

(41)

I have 20 years of experience tutoring Economics, Business and Finance, and I teach finance from A Level through to Masters level.

My finance background: MPhil in Management with Distinction from the University of Cambridge (Judge Business School), where I studied Accounting and Finance, Financial Reporting, Capital Markets and Strategic Valuation. I also hold a PhD in Economics from UCL, and I taught Financial Institutions to undergraduates at Queen Mary, University of London. I have also worked in equity research and asset management, so I can show how the theory is used in practice.

What I cover
• Corporate finance: time value of money, NPV and IRR, cost of capital, capital structure, dividend policy
• Valuation: DCF, multiples, company analysis
• Financial reporting and accounting: financial statements, ratio analysis, cash flow
• Capital markets, portfolio theory, CAPM, bonds and derivatives basics
• Banking, money and financial institutions
• The finance units of A Level Business and IB Business Management
• Guidance on finance essays, coursework and dissertations
• Interview preparation for finance and consulting roles, including case studies and numerical tests

How I work
We start with your course outline and recent work to see where you are losing marks or getting stuck. Many students can follow the formulas but struggle to decide which method to use or how to interpret the result. We work on that directly, using your own problem sets and past papers.

Lessons are online and one to one. Send me a message through Apprentus with your course, level and what you would like to work on.

Aya

5.0

(41)

I am an Assistant Professor of Finance and Accounting with over 15 years of teaching experience in higher education and a PhD in Finance and Accounting. I help students understand complex finance and accounting concepts by breaking them down into clear, simple, and practical steps. I tailor my teaching approach to each student’s needs, whether they are looking to strengthen their fundamentals, improve their academic performance, prepare for exams, or develop stronger analytical and problem-solving skills. My goal is not only to help students achieve better results, but also to build their confidence and develop a genuine understanding of the subject.

Jaime

5.0

(41)

Don't sell smoke, create fire with your words. Master creative writing, copywriting, and strategic communication (public speaking and emails). A 100% practical method with theory, realistic exercises, progress tracking, and direct feedback. Make your message stand out.

Stop shouting into the void—make your words count. Master creative writing, copywriting, and executive communication (public speaking & email). Hands-on learning with practical theory, real exercises, progress tracking, and direct feedback. Turn your ideas into powerful influence.

Delmond

5.0

(41)

Forex Trading for Beginners and Struggling Traders: Learn to Read the Market With Clarity

Are you tired of jumping between random Forex videos, copying trade signals, or entering trades without fully understanding why price moves? This practical online class is designed for complete beginners and traders who have learned the basics but still struggle with consistency, confidence, and chart analysis.

Instead of relying on complicated indicators or “get-rich-quick” promises, you will learn a structured way to analyze the market, build trade ideas, manage risk, and develop the discipline needed to improve over time. Lessons are explained in simple language and applied directly on real TradingView charts, with demo-account practice encouraged before risking real money.

What you will learn

1. Forex foundations
- Currency pairs, pips, lots, spreads, sessions, leverage, and margin
- How buying and selling work in the Forex market
- How to set up TradingView and a safe demo account

2. Market structure
- How to identify trends, ranges, breakouts, and reversals
- Higher highs, higher lows, lower highs, and lower lows
- How to avoid trading against the market direction

3. Support and resistance
- How to identify important price levels
- How to use zones instead of weak single-line levels
- How price reacts around key areas

4. Supply and demand
- How institutional buying and selling areas may affect price
- How to identify fresh supply and demand zones
- How to use zones with market structure for better trade ideas

5. Liquidity
- Where stop losses often accumulate
- Liquidity highs, liquidity lows, equal highs, and equal lows
- How to recognize stop hunts and false breakouts more carefully

6. Top-down analysis
- How to start with higher timeframes and refine entries on lower timeframes
- How daily, 4-hour, 1-hour, and lower-timeframe charts can work together
- How to create a clear directional bias before looking for entries

7. Trade entries and confirmations
- How to wait for confirmation instead of entering impulsively
- Entry models using structure, zones, liquidity, and price action
- Stop-loss placement, take-profit targets, and risk-to-reward planning

8. Risk management
- Why protecting capital matters more than chasing profits
- Position sizing and choosing an appropriate risk per trade
- How to reduce overtrading, revenge trading, and unnecessary losses

9. Trading psychology
- Building patience, discipline, and realistic expectations
- Managing fear, greed, FOMO, and losses
- Creating a repeatable trading routine and journal

10. Building your personal trading plan
- Selecting pairs and sessions that fit your schedule
- Defining rules for entries, exits, risk, and review
- Backtesting and improving a strategy using evidence rather than emotion

This class is for educational purposes only and does not promise profits, provide investment advice, or offer signals. The goal is to help you become a more independent, risk-aware trader who can understand charts and make decisions using a clear process.