General English + Conversation Française.Cambridge, Trinity and Aptis - Private lessons

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General English + Conversation Française.Cambridge, Trinity and Aptis

From 38 C$ /h

Preparation for Cambridge exams at levels B1, B2, and C1

Conversation and methodology involved
Live conversations, questions and answers. Talking about different topics.

Topics for advanced conversations.

Helping students with advanced level assignments

Extra information

I have all the materials

Location

Online from Spain

Age

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

Spanish

English

Skills

Customer service

Availability of a typical week

(GMT -04:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Most people think about customer service as something that happens when people reach out to a business with a problem. That’s really only half the story, though.
Customer service isn’t just what happens when a customer calls or emails you. For example, it also happens when:

People are shopping for a solution and they find your business. Customer service is happening, even though that person isn’t even a customer yet.
People are on your knowledge base, answering their own questions. That’s customer service, too.

Here I am, native English speaker, can help with communication, public speaking skills, interpersonal skills, personality development and some management skills which I have learnt in my career of 10 years of professional working in Customer service industry.

English, being the official language, needs to be spoken and understood around the world.
Now, I do understand, many of us, sometimes hesitate to communicate with someone from an International location, because sometimes we are so much accustomed to speaking our own native language, that we do not put much thought towards being good at communication in English.

Need help brainstorming, writing, translating and/or adapting your professional documents, business presentations, reports and Marketing/Promotion material etc.?

Strong of 11 years of experience as a professional and certified translator, I will be happy to support you for any technical/general translation needs

Working combinations for translation:
FR to EN
EN to FR
PT to FR
PT to EN
SP to FR
SP to EN
JP to FR
JP to EN

Creative writing, copywriting, transcription services.

Customer service is the core essence of any business. You may have a great product to offer but your relations with the customer and its sustainability will ensure how your business progress.

In this class we take you through a basic psychological understanding of different types of Customers and their behavior to include in a thoughtful process before approaching any customers.

Hello!

I am a German-Japanese native, born in Munich, who grew up bilingually and is a certified trainer for both languages.
I also work as a translator and interpreter for German and Japanese and as a proofreader for German texts.

Get in touch with no obligation if you are interested.

Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers.

Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days.

Customer service should be a top priority for any business and practitioners because ;
Customer service expectations are constantly increasing and changing.

Consumers value high-quality service and are ready to pay more to receive it.

Customer service can significantly influence consumers’ buying decisions.

Good customer service helps increase customer satisfaction, improve customer relations and retention.

Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands.

Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals.

Consumers will not tolerate bad service and leave brands that fail to meet their service expectations.

Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites.

Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service.

High-quality customer service ultimately results in continued revenue growth.

Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .

Hello everyone.
I welcome you to my profile.

- Help to speak to others (customer, user, spectator) with courtesy.
- Practical cases for training.
- Body relation in space
- Oral fluency
- Stress management
- Tools to respond to dissatisfied customers
- Priority analysis
- Organization of his day, his week
- Team work
- Preparation for an oral

=> 😉 Little +: reading helps improve spelling, grammar, conjugation and syntax.
😉 Yes, yes! 💪

A class on how to be the number one customer service agent no matter what company. I will give you so much information there is no way you will not be number one. I will show you how to speak on the phones how to show emapthy and how to be sincere as a professional

In every successfully thriving business today, the key component that set them apart from their competitors, is the implementation of exceptional customer service. Taking this course will set you on a journey of excellence and nothing but the best attitude. It will also enhance your method of thinking when it comes to the work place and feeling valued and accomplished at the same time.

After completing this course you can use your acquired knowledge to be a role model at your workplace or be an example for trending businesses who are thriving in a positive way, by utilizing and implementing the structure of exceptional customer service .

Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.

If working as a customer service representative, this can help you excellent customer service, outstanding performance and eventually get promoted.

Learning English requires perseverance, it is not complicated at all, learning is practical and didactic.
Literacy is aimed at all people without age limits who are willing to learn to read and write.
Customer service is essential since they are guidelines that are applicable in all areas of our life.

Have you ever heard of working and travelling onboard some of the largest superyachts in the world?

In this course, we'll guide you through the essential qualifications, mindset, and resources needed to kickstart your career in the yachting industry. Discover insider tips on finding employment opportunities, necessary experience, and gain first-hand insights into the daily life of working on yachts, including navigating through different seasons and making the most out of this unforgettable experience.

I, Vito, understand that the art of selling is about more than just numbers. It's about you, your skills, and your potential. That's why I offer sales training designed specifically to enhance your sales skills and help you unlock your full potential.

Why Choose My Training?

Practical Insights:
My training sessions are not just theoretical. I provide you with tools and techniques that you can immediately apply in your daily work. Imagine leaving each session with concrete, new skills to implement right away.

Experienced Coach:
As a seasoned professional with years of experience in sales, I share my valuable practical knowledge and tips with you, so you can learn from the best in the field.

Personal Growth:
I focus not only on improving your sales techniques but also on your personal development. Increased self-confidence, better communication, and greater motivation are just a few benefits you'll experience.

Flexible Training:
Whether you prefer an intensive workshop or a long-term coaching program, I offer a range of options to suit your needs and schedule.

My Training Covers:

- Effective customer communication
- Strategic negotiation
- Sales-specific tools
- Building long-term customer relationships
- Innovative sales techniques and data usage
- Sales conversation training

I ensure that you not only learn how to sell more but also how to retain your customers and build valuable relationships.

Why You Need This:

See this training as an investment in yourself. It's your opportunity to refine your sales skills, learn new techniques, and stand out in the competitive world of sales. With my support, you'll become more confident in conversations, negotiate better, and ultimately close more deals.

Ready to take your sales skills to the next level?
Contact me today for more information or to book a training session.
I believe in your potential and am here to help you maximize it!

Do you need to learn English urgently, either for work or for everyday use? Contact me!

I am a bilingual teacher with extensive experience, specialising in all levels (A1, A2, B1, B2, C1), exam preparation and interviews. 97% of my students achieve their goals and often say that they wish they had found me sooner. My classes are dynamic and intensive, because I know you are investing time and money, and I want you to get the most out of each lesson.

Throughout my career, I have seen that everyone can learn English, even if you were once led to believe otherwise (whether by a teacher or even your parents). Don't be discouraged. Let me help you overcome that barrier and achieve your goals.

TESOL/TEFL Course Delivery Overview { Intermediate Level}
1: Course Objectives:
2: Improve listening, reading and writing skills
3: Build confidence using English in real life situations
4: Expand vocabulary and refine grammar understanding
5: Encourage communication across age and cultural backgrounds

Most people think about customer service as something that happens when people reach out to a business with a problem. That’s really only half the story, though.
Customer service isn’t just what happens when a customer calls or emails you. For example, it also happens when:

People are shopping for a solution and they find your business. Customer service is happening, even though that person isn’t even a customer yet.
People are on your knowledge base, answering their own questions. That’s customer service, too.

Here I am, native English speaker, can help with communication, public speaking skills, interpersonal skills, personality development and some management skills which I have learnt in my career of 10 years of professional working in Customer service industry.

English, being the official language, needs to be spoken and understood around the world.
Now, I do understand, many of us, sometimes hesitate to communicate with someone from an International location, because sometimes we are so much accustomed to speaking our own native language, that we do not put much thought towards being good at communication in English.

Need help brainstorming, writing, translating and/or adapting your professional documents, business presentations, reports and Marketing/Promotion material etc.?

Strong of 11 years of experience as a professional and certified translator, I will be happy to support you for any technical/general translation needs

Working combinations for translation:
FR to EN
EN to FR
PT to FR
PT to EN
SP to FR
SP to EN
JP to FR
JP to EN

Creative writing, copywriting, transcription services.

Customer service is the core essence of any business. You may have a great product to offer but your relations with the customer and its sustainability will ensure how your business progress.

In this class we take you through a basic psychological understanding of different types of Customers and their behavior to include in a thoughtful process before approaching any customers.

Hello!

I am a German-Japanese native, born in Munich, who grew up bilingually and is a certified trainer for both languages.
I also work as a translator and interpreter for German and Japanese and as a proofreader for German texts.

Get in touch with no obligation if you are interested.

Customer service is the support and assistance businesses offer before, during, and after purchasing the products/services. Quality customer service adds an immense amount of value to a product and helps build long-lasting relationships with customers.

Today’s customer service is much more than traditional phone support. Rapid tech advancements reshaped the way businesses interact with customers and created the proliferation of digital service channels. Receiving fast, efficient, personalized support and a seamless experience is what consumers generally expect from brands these days.

Customer service should be a top priority for any business and practitioners because ;
Customer service expectations are constantly increasing and changing.

Consumers value high-quality service and are ready to pay more to receive it.

Customer service can significantly influence consumers’ buying decisions.

Good customer service helps increase customer satisfaction, improve customer relations and retention.

Happy consumers tend to share their positive service experiences, creating positive word-of-mouth for brands.

Outstanding customer service can turn customers into brand advocates, which brings in more traffic and referrals.

Consumers will not tolerate bad service and leave brands that fail to meet their service expectations.

Unsatisfied customers can damage a brand’s reputation by sharing their negative service experiences through social networks and review sites.

Investing in service improvement is cheaper than dealing with a damaged reputation caused by poor service.

High-quality customer service ultimately results in continued revenue growth.

Please feel free to join my class for a practical and a top notch tutorial on customer service for continuous improvement in the service and product sector .

Hello everyone.
I welcome you to my profile.

- Help to speak to others (customer, user, spectator) with courtesy.
- Practical cases for training.
- Body relation in space
- Oral fluency
- Stress management
- Tools to respond to dissatisfied customers
- Priority analysis
- Organization of his day, his week
- Team work
- Preparation for an oral

=> 😉 Little +: reading helps improve spelling, grammar, conjugation and syntax.
😉 Yes, yes! 💪

A class on how to be the number one customer service agent no matter what company. I will give you so much information there is no way you will not be number one. I will show you how to speak on the phones how to show emapthy and how to be sincere as a professional

In every successfully thriving business today, the key component that set them apart from their competitors, is the implementation of exceptional customer service. Taking this course will set you on a journey of excellence and nothing but the best attitude. It will also enhance your method of thinking when it comes to the work place and feeling valued and accomplished at the same time.

After completing this course you can use your acquired knowledge to be a role model at your workplace or be an example for trending businesses who are thriving in a positive way, by utilizing and implementing the structure of exceptional customer service .

Customer service is important to your business because it retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.

If working as a customer service representative, this can help you excellent customer service, outstanding performance and eventually get promoted.

Learning English requires perseverance, it is not complicated at all, learning is practical and didactic.
Literacy is aimed at all people without age limits who are willing to learn to read and write.
Customer service is essential since they are guidelines that are applicable in all areas of our life.

Have you ever heard of working and travelling onboard some of the largest superyachts in the world?

In this course, we'll guide you through the essential qualifications, mindset, and resources needed to kickstart your career in the yachting industry. Discover insider tips on finding employment opportunities, necessary experience, and gain first-hand insights into the daily life of working on yachts, including navigating through different seasons and making the most out of this unforgettable experience.

I, Vito, understand that the art of selling is about more than just numbers. It's about you, your skills, and your potential. That's why I offer sales training designed specifically to enhance your sales skills and help you unlock your full potential.

Why Choose My Training?

Practical Insights:
My training sessions are not just theoretical. I provide you with tools and techniques that you can immediately apply in your daily work. Imagine leaving each session with concrete, new skills to implement right away.

Experienced Coach:
As a seasoned professional with years of experience in sales, I share my valuable practical knowledge and tips with you, so you can learn from the best in the field.

Personal Growth:
I focus not only on improving your sales techniques but also on your personal development. Increased self-confidence, better communication, and greater motivation are just a few benefits you'll experience.

Flexible Training:
Whether you prefer an intensive workshop or a long-term coaching program, I offer a range of options to suit your needs and schedule.

My Training Covers:

- Effective customer communication
- Strategic negotiation
- Sales-specific tools
- Building long-term customer relationships
- Innovative sales techniques and data usage
- Sales conversation training

I ensure that you not only learn how to sell more but also how to retain your customers and build valuable relationships.

Why You Need This:

See this training as an investment in yourself. It's your opportunity to refine your sales skills, learn new techniques, and stand out in the competitive world of sales. With my support, you'll become more confident in conversations, negotiate better, and ultimately close more deals.

Ready to take your sales skills to the next level?
Contact me today for more information or to book a training session.
I believe in your potential and am here to help you maximize it!

Do you need to learn English urgently, either for work or for everyday use? Contact me!

I am a bilingual teacher with extensive experience, specialising in all levels (A1, A2, B1, B2, C1), exam preparation and interviews. 97% of my students achieve their goals and often say that they wish they had found me sooner. My classes are dynamic and intensive, because I know you are investing time and money, and I want you to get the most out of each lesson.

Throughout my career, I have seen that everyone can learn English, even if you were once led to believe otherwise (whether by a teacher or even your parents). Don't be discouraged. Let me help you overcome that barrier and achieve your goals.

TESOL/TEFL Course Delivery Overview { Intermediate Level}
1: Course Objectives:
2: Improve listening, reading and writing skills
3: Build confidence using English in real life situations
4: Expand vocabulary and refine grammar understanding
5: Encourage communication across age and cultural backgrounds

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