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➤ From NVC (Non Violent Communication) to pragmatic tools, empathy and emotional intelligence. From personal to professional. From theory to practice with simulations. It's about putting in place rational tools to defuse conflicts and enter your comfort / security zone. In particular simple techniques which make it possible to improve its intimate, personal, professional relations to even solve and manage violent situations in a harmonious, effective and durable way. ➤ Indeed, the objective is to improve personal / professional communication & overcome any resulting conflicts. So how do you get a clear message across and make a difference? ➤ More precisely, the objectives are to: 0. Understand and identify the issues/risks then find a balance between empathy and conviction. 1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance. 2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles. 3. Acquire the techniques of self-defense and mastery without hurting and being hurt. 4. Face then defuse difficult behaviors (attempts at blackmail, threat, destabilization) or even dangerous with a mediation strategy. 5. Develop conflict management and negotiation skills, alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual. ➤ Whether your objective is personal or professional, defusing conflicts, negotiating and speaking relevant and successful must always be effective and efficient, with clear, simple and powerful messages, creating an adequacy between the message received and the message sent. Consistency between form and substance. ➤ So, how to listen and be listened to, convince and be impactful, challenge and mark the spirits, enhance its content, address its audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of verbal and non-verbal communication. ➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-confidence, but also to work on one's leadership & charisma. ➤ So, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a methodology: ✓Tools and deployment of conflict management tools, including CNV. ✓Perfecting his rhetoric/repartee. ✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing, thus ensuring consistency between content & form. ✓Techniques to put your interlocutor at ease and appear friendly/interested. ✓To succeed in a negotiation/mediation. ✓To learn how to say 'no' in three steps AND get people to say 'yes'. ✓To turn sentences into positive AND constructive. ✓To put NLP (neuro-linguistic programming) at the service of non-violent communication. ✓To adopt an effective, simple language, just by engaging. ✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging. ➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, this from the 1st session. ➤ This training allows you to learn about the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding your own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, both in the professional, private and entrepreneurial context. For example, as a management key, it allows you to: • Measure the impact of emotions in team management. • Analyze your own mode of operation to make the most of it. • Be able to put in place strategies to regulate one's own emotions and those of one's collaborators. • Know how to approach delicate interviews by taking into account the emotional factor. • Being able to understand, recognize and name their own emotions as well as those of their collaborators. • Discover the emotional process • Manage the team (the impact of emotions on communication and decision-making), the emotional quotient and leadership styles. • Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc.) Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios. From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined. ➤ Controlled, the techniques allow: • to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being. • improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee • defuse conflicts and enter their comfort/safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through CNV (Non-Violent Communication). • to better manage negotiation situations (contrary to the clichés conveyed, negotiation is not only financial, but it can involve small daily events). • Match the substance and form of your message while improving the use of your emotional intelligence. ➤ What you will get out of it: • Better control of emotions and therefore of your way of communicating. • Better understanding of the feelings of others and the ability to manage them successfully. • Better relationships in personal and professional life thanks to superior emotional intelligence. • Less stress thanks to a better understanding of one's emotions and those of others. • Greater determination and results-oriented mindset. • Ways to develop and apply emotional intelligence in the workplace. Statistically, the progress following these private sessions is quickly perceptible, from 1 to 2 sessions. (2023 study). ➤ THE CONSULTANT TRAINER: With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our consultant teacher trainer has specialized and has worked for more than 17 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords. ➤ PLACE, TIMETABLE, PRICES ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round. CONTACT / PROGRAM ✓ First contact by email then by phone. ✓ A la carte program: evaluated and adapted to each need.

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➤ Turn your trades into victories! Whether it's to negotiate a contract or remuneration, defend an idea, advance a project, start a business, convince a partner, gain the support of a team, resolve a conflict or simply make yourself better understood, one thing can make all the difference: knowing who you are dealing with and how to communicate with that person. Because there is no single way to communicate effectively. The same method won't work for everyone. A rational person isn't persuaded in the same way as an emotional one. A cautious person doesn't react like an ambitious one. A decision-maker, a colleague, a client, an investor, a partner, or a loved one doesn't have the same expectations, motivations, or interests. The goal is therefore to learn to observe, understand, analyze and adapt your communication in order to deploy the right tool, the right method and the right strategy, at the right time and in front of the right person. ➤ Understanding humans to communicate better Our way of communicating relies largely on understanding certain mechanisms of human psychology. Human beings are naturally attentive to what directly concerns them. They are sensitive to their interests, needs, fears, curiosity, recognition, need for security, and desire to be understood and valued. The idea is therefore not simply to say what you have to say, but to understand: -How can you make your interlocutor want to listen to you? -How can you present your message so that it makes sense to him? -How to spark their interest? -How can we address his concerns before he even expresses them? -How to create a dynamic favorable to your objective? For example, rather than immediately presenting an idea solely from your own perspective, you will learn to identify what may interest your interlocutor and to build your communication around their concerns. Even a simple, common phrase like, "What I'm about to explain could be of real interest to you, particularly because..." can already capture more attention than a presentation focused solely on your own needs. But of course, there are many more techniques for subtly influencing someone. Similarly, understanding certain mechanisms such as curiosity, self-interest, recognition, trust, consistency, emotion, or risk perception allows for a more relevant and effective approach. ➤ Profiling & analysis of interlocutors Before communicating effectively, you must first understand who you are addressing. You will learn to analyze your interlocutor through different elements: -His way of communicating -His priorities and interests -His motivations ️ --His needs and expectations -His potential resistance and objections -His decision-making process -His relationship to risk -His personal or professional stakes -The verbal and non-verbal signals he can express -What can promote or hinder its adoption The goal: to no longer communicate automatically or identically with everyone. You will learn to adapt your speech, posture, arguments, questions and strategy depending on the person you are facing. ➤ Advance your projects and ambitions Do you have a project? Do you want to create a company, launch an activity, advance within your organization, defend an idea, obtain the agreement of a decision-maker, or get several people or departments to collaborate? A project is not based solely on its quality. It also depends on your ability to: - Identify the right contacts -Understanding the interests of each stakeholder -️ Knowing how to approach each person - Adapt your communication according to the department or function - Present your project from the angle most relevant to each individual - Anticipate objections and resistance - Create alliances and gain support - Negotiating effectively when interests diverge - Knowing when to insist, when to rephrase, when to wait, or when to change approach The same project may require several communication strategies depending on the person you are addressing. The goal is to give you the necessary tools to understand this dynamic and move your project forward with more method, strategy and efficiency. ➤ Negotiation: much more than defending one's position Whether it's for negotiating: A contract A salary A partnership A budget A strategic project A career progression A decision Or resolve a conflict Negotiation is not just about finding good arguments. It also involves understanding: Who is in front of you? What he really wants. What he stands to gain. This is what he is trying to avoid. What are his interests? What are its constraints? And what strategy can create a favorable outcome? ➤ On the agenda: support tailored to your objectives -Psychology of communication & understanding of behaviors -Understanding some fundamental mechanisms of human psychology -Identify the needs, motivations and interests of your interlocutors -Understanding why some approaches work with some people and fail with others -Use interest, curiosity, recognition, trust and other communication levers -Craft a message that makes people want to listen Profiling and analysis of interlocutors -Observe and analyze how a person communicates -Identify your priorities and your way of working -Detect potential resistance and objections -Understanding verbal and behavioral signals -Adapt your strategy to the person and the context Persuasive communication -Formulate your arguments with impact -To promote your ideas so that they are considered -Structuring a convincing speech -Ask the right questions -Create interest and engagement -Adapt your language and your approach -Develop your ability to persuade without engaging in unnecessary power struggles Strategic negotiation -Identify and utilize negotiation levers: alternatives, common interests, concessions, and room for maneuver -Preparing effectively for a negotiation -Anticipate different scenarios -Identify the interests and positions of stakeholders -Build a suitable strategy -Managing objections and deadlock situations -Knowing how to evolve a discussion when the initial strategy is not working -Maximize your chances of reaching a favorable agreement Project strategy & support -Clarify your objective and your strategy -Identify the different stages and priorities -Understanding who to interact with and in what order -Prepare your discussions with the various stakeholders -Adapt your communication according to the departments, partners or decision-makers Prepare for your important appointments -Anticipate difficulties and resistance -Deploy the most relevant tools and methods according to each step Conflict management and complex situations -Understanding the mechanisms that give rise to a conflict -Identify the real issues behind the positions expressed -Manage your emotions and those of the person you are speaking with -Develop active and strategic listening -Moving beyond unnecessary power struggles -Regaining control of a difficult exchange -Find constructive and sustainable solutions The right tool, at the right time, with the right person This is one of the central principles of this support. Knowing a technique is not enough. You also need to know: -When to use it. -With whom. -In what context? -And in what a way. The same technique can be extremely effective with one person and totally counterproductive with another. You will therefore learn to develop a true strategic reading of interactions, so that you no longer act solely on intuition, but understand the dynamics at play and consciously choose your approach. ➤ Tailored support This program is aimed particularly at: -Entrepreneurs and project leaders -Business leaders and executives -Managers and executives -Young professionals -Self-employed individuals and professionals -People wishing to advance within their company -Liberal professionals (lawyers, doctors, etc.) -Anyone with a project, ambition, or goal to achieve -Anyone wishing to improve their relationships and communication in a personal setting Each support program is tailored to your specific situation and concrete objectives. We can work directly on your projects, negotiations, appointments, relationship difficulties, or professional situations. The goal is not simply to learn concepts. You learn to use them practically in your own life. ➤ A practical, engaging, and results-oriented teaching approach We alternate methodological input, analysis of real situations, role-playing, simulations, preparation of your discussions and personalized feedback. You can bring: -A project to be developed. -A negotiation to prepare for. -An important appointment. -A conflict to be resolved. -A difficult person to manage. -An idea worth defending. -A business to launch. -Or simply an ambition you wish to realize. Let's analyze the situation together: -What is your objective? -Who are the relevant stakeholders? -What are their interests and what is at stake? -What obstacles might arise? -What strategy should we adopt? -What approach should be used? -Which arguments should be prioritized? -What tools should be deployed? -And most importantly: at what point? ➤ Become a strategic communicator The goal of this support is to enable you to develop a skill that will serve you in all areas of your life: -Understanding people. -Understanding the situations. -Understanding the issues. -Then adapt your communication and strategy to achieve your objectives. Whether you are setting up a project, developing a business, advancing professionally, negotiating an opportunity or managing a complex personal situation, you will have concrete methods, tools and strategies to communicate with greater impact, intelligence and efficiency. Stop letting your projects, ideas, or ambitions depend solely on your intuition. Learn to understand people, decode situations, and deploy the right strategy at the right time to advance what truly matters to you. ✅ THE TRAINER - TEACHER CONSULTANT A graduate of a prestigious French Grande École and an Ivy League university in the United States, he combines academic rigor with modern teaching methods. With over 18 years of experience in Europe and North America, he has taught at prestigious international institutions (both public and private), and regularly speaks in Switzerland, France, Belgium, Luxembourg, and Canada, as well as at various forums and conferences. A recognized specialist, he offers personalized and accessible support based on active listening, a proven methodology, and tailored teaching methods. Whether through one-on-one sessions, workshops, or group training, his approach combines customization, efficiency, and professionalism for rapid, visible results. ✅ LOCATIONS: Switzerland (Geneva, Lausanne, Fribourg, Zurich, Neuchâtel, Lugano, Basel, Bern, Lucerne), Belgium (Brussels, Antwerp, Charleroi, Liège), Luxembourg. On request: France (Paris, Lyon) and Canada (Montreal). Currently, we primarily use videoconferencing, a highly popular format: it offers the same quality as in-person meetings, flexible organization, time savings, flexibility, comfort, and an eco-friendly approach. Content, notes, and recommendations are shared directly via a dedicated chat. ➤ Languages: French and English. ➤ Reduced and stable fees, accessible without compromising on quality. ➤ Gift vouchers available all year round. ➤ Schedules defined together according to your constraints. ➤ 100% tailor-made program, adapted to each need. ➤ Noticeable progress from 2 sessions (2026 study). ✅ Why choose this training? -International expertise at the service of your objectives. -Personalized sessions with concrete tools. -A lively, interactive and results-oriented approach. -A motivating and supportive environment, fostering confidence and rapid progress. -Tangible results in just a few sessions.

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I help students who have difficulties in school subjects, having experience with the city of Lausanne in homework help and support. -French - languages (German, English, a little Italian for the exercises) - environment - geography - science Oral, written, for expression, vocabulary, reading, or comprehension. I review with them the material covered in class or the tests/assessments/exams that caused problems and help them improve!

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Violin lessons for all levels and all ages. I have been teaching violin for 2 years, I work with children and with adults. And for me, it's very interesting - to share my passion and love for music with other people. I really want to help and teach each person because I think music is very important to all of us. Together, we can learn various techniques, enrich our knowledge of music and choose a repertoire you like.

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3Students

Hello ! A striking phrase from my students: in class it's never clear but with you I understand everything! I'm Lucas, 28 years old, and I'm passionate about teaching math and physics. For the past six years, I've been tutoring students of all ages and levels, aiming to make these subjects more accessible and less intimidating. If you're struggling a bit with math or physics, I'm here to help you regain confidence and progress at your own pace! Each session is tailor-made for you: I take the time to prepare exercises and explanations adapted to your needs. It is not just a repetition of lessons, it is personalized support so that you achieve your goals, whether it is to catch up, prepare for an exam or simply go further in your knowledge. My goal? That you enjoy learning and progress quickly thanks to captivating lessons, in a relaxed but serious atmosphere! If you want to talk about it, don't hesitate to contact me to organize a first session! See you soon, Lucas

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2Students

I offer tutoring in French, maths and science for primary and secondary school students + middle school/ECCG My goal is to help students: • Better understand their lessons • Prepare their homework or exams • Gain confidence and autonomy Patient, motivated and attentive, I adapt to the pace of each student. Classes can take place at home, online, or in a public place (library, etc.).

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Have fun playing! Professional musician, I will help you learn to play the piano in a good mood with exercises adapted to your needs. You want to acquire the piano basics, learn to read music, have good posture to play optimally, make music...this course will cover all these aspects. Graduated with a Master's degree in Vocal Pedagogy from the Haute École de Musique de Lausanne, I have more than 14 years of piano training as a soloist and in accompaniment. Music is my passion, that's why after my engineering degree, I devoted myself to it. I have a solid teaching experience. I have had many students of all ages. Whatever your needs, your age and your level, contact me for a lesson

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Have you just bought a new computer or do you finally want to feel comfortable with the one you have? This course is for you! Designed specifically for beginners and seniors, this course guides you step by step in discovering your Mac or PC. No technical jargon, no judgment – just clear explanations and plenty of patience. In the program : Navigate your computer with confidence (desktop, files, folders) Using the Internet and emails safely Manage your photos and documents Discover office tools (Pages/Numbers or Word/Excel) Communicate with your loved ones via FaceTime or WhatsApp Back up your data so you don't lose anything Introduction to AI Assistants: Artificial intelligence (ChatGPT, etc.) to simplify your life My approach: I adapt to your pace and needs. Every question is welcome, and we progress together until you feel independent. See you soon, Chris

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I offer piano lessons at home: Lessons at your place: • All levels and all ages • All levels, all ages • Directory adapted to your tastes • Directory according to your taste • Pedagogy adapted to everyone • Pedagogy adapted to everyone • Courses in French, Spanish, Portuguese, English and Italian • Lessons possible in 5 language Take the challenge of learning an instrument! Take the challenge of learning an instrument!

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I offer lessons in German for adults and teenagers so that they can carry on a conversation or improve their writing throughout our days. Grammar, vocabulary, spelling, reading comprehension, writing, analysis of books or films, my lessons can be very diverse. I can also focus on a specific field (medicine, audio prosthetics, psychology, gastronomy, administration...) with adults so that they feel more comfortable in their professional lives.

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I would be delighted to give you lessons, in all styles, adapted to all levels. I would also be happy to meet you over coffee to talk more about it. As for me, after a bachelor's degree in piano and a master's degree in international soloist, I am doing my second master's degree in piano pedagogy at the Haute École de Musique in Geneva. I have been giving piano lessons for 4 years, doing replacements at the Geneva and Friborg conservatories, with great pleasure. I'm happy to send it to you ;)

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1Students

Active musician of classical training (diploma at the Conservatory of Geneva), I play classical, pop, rock in groups. I teach for more than ten years to all audiences with passion according to the different issues and expectations of my students. I very often leave the aptitudes and the tastes of the student to structure my courses. Depending on the age, I can offer training or really follow the request of the student. In my classes, we do improvisation, we learn the basics of chords and harmony, we discover scores. Those who want can also do singing by accompanying themselves to the instrument where to prepare to play then in sets. Fun and fun are the driving force of the desire to progress.

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Hello, I am a student at the University of Friborg in business informatics. I have a bachelor's degree in mathematical sciences and I am used to giving support courses in languages, also in scientific subjects, for different levels (primary, CO, gymnasium)

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I advocate a creative and relaxed approach. No silly questions: mistakes are the foundation of your learning. Without them, you won't be able to progress. I offer training on all of the following software: • Photoshop: image correction, retouching, editing and processing • Illustrator: proficiency in the software and typography • InDesign: layout design, microtypography, graphic coordination and integration between different software programs; history of the publishing and printing industry • Premiere Pro: video editing, tips and pitfalls to avoid, how to create a harmonious and effective edit, and mastering the software. I adapt easily to schedules and needs. Naturally organized and independent, I am proficient in the digital tools used in education and I create my own teaching materials while guaranteeing high-quality work. Trained as a media technician, I complemented my background with studies in visual communication with a specialization in photography. For more than five years, I have been designing and developing visual content for print as well as digital media. My professional experiences, both in Switzerland and abroad, have led me to work for cultural institutions, companies, and individuals alike. As a graphic designer and photographer, I regularly manage campaigns from start to finish, propose new strategies, and maintain the websites and social media accounts of my clients. I develop relevant visual solutions while remaining attentive to objectives and expectations. Since January 2025, I have been working as a substitute teacher at CPNV, where I teach various multimedia courses. This experience has allowed me to develop strong adaptability skills and an ability to build trust with my students.

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2Students

I am a 6th year medical student (Master) at the University of Fribourg. I studied at Lycée Denis-de-Rougemont in Neuchâtel in the bilingual Physics and Application of Maths section (overall final average of 5.54). I am comfortable in all branches and also in teaching, which I have been practicing since I was 13 years old and I love it! My mother tongues are Italian and French, my German level is Goethe B2, and C1 in English.

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English and French courses for beginners. Having myself a B2 level in English and C2 in French, I can teach children or adults the basics and the conversation. This course is for students who have difficulty attending classes at school, as well as for young people and adults who wish to improve their language level or learn a new language.

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Computer programming is the craft of writing useful, maintainable, and extensible source code which can be interpreted or compiled by a computing system to perform a meaningful task. I have 7 years experience in computer programing. Together we will learn how to write the computer program from the beginning level. I can be your teacher in: Android Java MATLAB C#