Remote Customer Service Soft Skills Lessons for Teens & Adults

From 17.17 C$ /h

This class is for persons who are interested in working at home in the customer service industry. The focus is to learn basic soft skills that are essentially in adding to your list of skills when applying for your next customer support job. You will learn at the end, even if you have never worked as a support agent a day in your life, how to handle even the most difficult situations in the most professional manner.

Extra information

Bring your own laptop, and come ready with questions

Location

Online from Jamaica

Age

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Duration

60 minutes

The class is taught in

English

Skills

Customer service

Developmental skills

Communication skills

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

English Homework Help, Tutoring and Assistance with Comprehension for Elementary Students

17.17 C$ /h

This class is for parents who do not have the time to assist their kids with homework because of busy work schedules. What's in it for your child? My goal is to help your child with homework needs in English, and to take it step further and pay special attention to comprehension and reading skills, all while doing so in a fun exciting setting. It is important that kids have additional support and so there are tutoring options available if so desired.

I will also be assigning homework for when students leave our sessions, those will be followed up with on our next sessions and then I will be sending progress reports to you each week on your child's overall performa

Learn How To Cook in 10 Easy Steps for Beginner Cooks

18.6 C$ /h

This class is no Worst Cooks in America BUT I assure you after we are finished you will be able to make a decent home cooked meal with a very elegant flair. You will learn a wide range of cooking techniques backed by international flavors. It will be fun as we learn in 10 easy steps per meal! And if you have never cooked a day in your life, this will definitely work for you! I will post videos, recipes and instructions and you will replicate those and send photos and videos back.

Alessio

5.0

(13)

I've been teaching Italian for over 5 years, armed with a Double Degree in Languages, plus not one, but two Masters in teaching Italian! 🎓 🇮🇹 And here's the ciliegina sulla torta: I just kicked off a BSc in International Communication.

Are you ready to embark on an incredible adventure through the enchanting world of Italy, Italians, and gestures? :-)

We begin by assessing your level, goals, and needs. Together, we craft a personalized plan, ensuring that your learning experience is tailored, efficient, and effective. The classes are tailored to suit your individual level, needs, and goals. Depending on you, we will use textbooks, online tools, or articles among others.

My approach encompasses various aspects such as conversation, vocabulary, grammar, Italian culture, or test preparation.

Book our class now!

Caroline

5.0

(13)

Dutch for speakers of other languages: all levels
Grammar - spelling - pronunciation - conversation - preparation ITNA...
I make my own material tailored to the student.

Dutch for native speakers: spelling - reader-oriented writing
If desired, the following is possible: correction and revision, proofreading of papers and theses, translations from English / Spanish (prices are determined based on the number of words)

The price for a lesson is for 1 person. Do you want to take the lesson with several people? Please contact me to ask for the price.

The available times during the week often change. So feel free to contact me to ask if your preferred moment is still available.

Mohamed

5.0

(13)

University English Instructor| Started teaching English 9 years ago| Specializing in Conversational English.

My teaching approach is designed to develop communication skills above all. We watch or read materials, such as videos, articles, stories, poems, caricatures, then discuss them; we act out situations from everyday life; we take positions and practice debates. However, this doesn’t mean that we just practice speaking. I also make sure the learner is not running in circles. I’m here to ensure that they do not keep repeating the same mistakes or keep using the same expressions over and over in conversation.
In order to keep making progress, I take my student on a journey that involves:
• Improving their grammar.
• Fixing their pronunciation.
• Enriching their vocabulary by learning to use new words and common idioms.
By the end of this course, you should be able to speak English fluently and confidently.

PS: Because of my academic specialty, I also help with academic writing and creative writing.

Giorgia

5.0

(13)

Hello everyone!
I'm Giorgia and I come from Torino, Italy.
I offer my native knowledge of Italian to any of you, who wants to discover this beautiful language.

I teach for all levels, from very beginners to advanced speakers, passing through amateurs or simply curious of any age. I can also help with university exams and school works/assignments.
Being a pianist and a piano teacher, I already have lots of experience with teaching and pedagogical approach with the whole range of ages.

The lesson is intended to meet the student needs: the focus can be on the grammar, conversation or literature. In case of a middle-level speaker, the lesson will cover all four language's abilities: listening, speaking, writing and reading. My suggestion of a well planned lesson is, for any level, to divide it into two parts: grammar first and then conversation (covering all the abilities mentioned above).

Thank you for your attention and looking forward to meeting you !!

Camilo

5.0

(13)

Hi everyone!

My name is Camilo. I offer in-person Spanish lessons in Medellin. I also do online lessons.

Are you learning Spanish from scratch, or do you want to deepen your knowledge? Do you need Spanish for work, study, traveling, communicating in your everyday life...? My lessons are tailored to your needs and interests!

Please feel free to contact me if you have any questions or want to book lessons.

I look forward to hearing from you!
Camilo

Awni

5.0

(13)

French DELF & TCF Exam Preparation | Get Certified with Confidence

Are you preparing for the DELF or TCF French exam for studies, work, or immigration?
I offer professional, results-focused preparation to help you reach your target score with confidence.

🎯 What you will get:
✔ Preparation for DELF A1–C1 and TCF (all formats)
✔ Full training in the 4 official skills:

Listening

Reading

Writing

Speaking
✔ Mock exams with detailed feedback based on official criteria
✔ Exam strategies, time management & common pitfalls
✔ Vocabulary and grammar targeted to your exam level

👨‍🏫 About me:

Experienced French language instructor

Specialized in DELF & TCF exam preparation

Proven methods adapted to your level and goals

Clear explanations and confidence-building speaking practice

💻 Lesson format:
📍 Online
⏱ Flexible schedule
🌍 International students welcome

📩 Book your first lesson on Apprentus today and take the next step toward French certification!

Cami

5.0

(13)

Improve your skills to better manage your written communication: your objectives in terms of written communication may be diverse and the objective of these sessions is precisely to support you in better achieving them. So, how can we send a clear message, be impactful, create a difference and make an impact?

➤ Whether your objective is personal or professional, written communication is an activity based on techniques, tools, a method and know-how, reflecting the author's involvement in his writing.

➤ Relevant and successful written communication must always be effective and efficient, with clear, simple and impactful messages, creating a match between the message received and the message sent. Coherence between form and content.

➤ So, how can you convince and be impactful, challenge and leave an impression, enhance your content, address your interlocutors relevantly and optimize the quality & clarity of your message? It is precisely a question of going through, applying and deploying practical and effective techniques, taking care of both substance and form, all in a professional or personal context. For this, there are very specific techniques.

➤ Thus, mastered, the practical method allows, through a set of modules supporting pragmatic & concrete techniques, to improve one's written communication.

➤ To achieve your objective and overcome the blockages encountered through concrete techniques & a targeted methodology, it is a question of:
✓decode and use practical communication tools from great authors
✓highlight your text and enhance it to arouse interest
✓create consistency between the message sent and the message received
✓adopt effective, simple, fair and engaging language
✓use sentences, phrases and expressions to be precise, simple, effective & engaging
✓write proactively and express/transmit your ideas/message clearly
✓propose a constructive solution to problems, while drawing on your own relational skills
✓enhance your potential for expression and creativity
✓connect your communication objectives (project, institution, values, ideas, demands, etc.) with the form of your expression
✓practical techniques to encourage reader engagement
✓Strengthen the structure of your communication and develop a convincing argument in order to sell your ideas and projects
✓better prepare your message and arguments; anticipating objections and delicate situations; by preparing and structuring an attractive and convincing presentation framework; by adequately managing difficult situations
(...)

➤ In short, each session combines adapted techniques & practical exercises, so that you can put them into practice immediately, and from the first session.

THE TRAINER
➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 18 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Basel-Neuchâtel-Berne-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

Nesrine

5.0

(13)

Hello everyone,
I have been a teacher since 2014. The Tunisian dialect is my mother tongue.
I am here to help those who like to learn Tunisian: vocabulary, pronunciation, listening-comprehension, conversation, reading,...
The courses are well prepared and focus on different themes. Learning tools are available to facilitate understanding.
I don't neglect my students' mistakes so that they can improve.
At the end of each session, detailed feedback will be provided.
If you are interested, please contact me.

Lilia

5.0

(13)

I am a FLE (French as a foreign language) teacher in training centers, associations, and remotely for foreigners who wish to learn French.
Preparation for DEFL and DAFL for all levels.

I have a master's degree in business engineering and international trade, a certification in FLE and a master's degree in teaching in progress.
I use fun and interactive methods with lots of language practice.
I can help you write your CV and cover letter, and practice for job interviews.

I offer sessions adapted to the needs and pace of each learner.

Methodology :
- Initial assessment: For each support I will carry out a diagnostic assessment to identify the student's strengths and weaknesses in the subject concerned (mathematics, French, science, etc.).
- Personalized approach: Courses are adapted to the student's level, with individualized monitoring. This includes practical exercises, targeted revisions, and explanations adapted to each learning pace.
- Progressive objectives: we set short and long-term objectives together to motivate the student and measure their progress.
- Learning techniques: I use interactive methods (online exercises, educational games) and revision sheets to help memorize and understand key concepts (flashcards, etc.)

Typical sessions:
- Course of the sessions:
- Review of previous concepts: 10-15 minutes to review the points covered during the last lesson.
- Lesson of the day: 30-45 minutes to introduce and explain a new concept.
- Practical exercises: 20-30 minutes to apply what has been learned, offering exercises adapted to the student's level.
- Questions and corrections: 10-15 minutes at the end to answer the student's questions and correct mistakes together.
- Regular monitoring: I plan regular assessments to adjust the learning method and adapt the pace of the lessons.

So what are you waiting for? Join me for an unforgettable adventure!

Dr.Ibrahim

5.0

(13)

This course is designed to support students and professionals in exploring, planning, and pursuing meaningful life and career paths. Blending personal development with career coaching principles, the course emphasizes self-awareness, goal setting, decision-making, and resilience. Participants will engage in practical tools such as vision boards, career mapping, values clarification, and personal SWOT analysis. Key topics include career exploration, life planning, time and stress management, coaching strategies, and effective communication. Through guided coaching sessions, peer collaboration, and reflective practices, students will develop a personalized life and career action plan that aligns with their passions, strengths, and long-term goals.

Nouhaila

5.0

(13)

Learn Arabic and open the door to a whole new culture!
Personalized, dynamic lessons 100% tailored to you

Have you always wanted to speak Arabic but didn’t know where to start?
You’re in the right place! Whether you’re starting from scratch or looking to improve your current level, I’ll help you reach your goals step by step.

What do my classes include?
📚 Practical focus: Learn what you’ll actually use in real life
🗣️ Conversation from day one
🌍 Useful vocabulary for travel, work, or connecting with people around the world
🧠 Clear explanations of grammar and pronunciation
⏱️ Flexible scheduling (pick the time that suits you best)
💻 Online (from anywhere) or in-person (if nearby)
🎯 Extra materials, personalized feedback, and exercises tailored to your interests

For all levels and ages:
✅ Kids and teens
✅ University students
✅ Professionals and travelers
✅ Language and culture enthusiasts

Why learn Arabic with me?

I speak your language and understand your challenges
I use modern, motivating teaching methods
You’ll learn not just the language, but also the culture and Arab traditions
And most importantly: we’ll make learning fun and natural!

The best time to start is now—
And Arabic... you’re going to love it!
✨ مرحباً (Welcome!)

Frederick

5.0

(13)

Do you understand English well but struggle to speak it fluently? This class is designed to bridge that gap in a relaxed, supportive environment.

In our sessions, you will:

Option A: For working Professionals
Advance your career with confidence. I specialise in helping professionals master the English needed for the modern workplace.

What I will cover:
* Writing professional emails and reports.
* Effective participation in meetings and negotiations.
* Presentation skills and industry-specific vocabulary.

Whether you are preparing for a job interview or moving into an international role, I will tailor our lessons to your specific industry and goals.

Option B: For Students
Stop feeling overwhelmed by English exams and tests

My focus areas are:
* Proven strategies for the Reading and Listening sections.
* Essay structure and academic vocabulary for Writing.
* Live speaking practice with real-time feedback and corrections.

I provide all practice materials and mock tests to ensure you are fully prepared for test day.
* Improve your pronunciation and reduce your accent.
* Learn common idioms and "real-life" expressions used by natives.
* Build the confidence to speak in social and travel situations.

Option C: For General/Conversational Learners
Do you understand English well but struggle to speak it fluently? This class is designed to bridge that gap in a relaxed, supportive environment.

In our sessions, you will:
* Improve your pronunciation and reduce your accent.
* Learn common idioms and "real-life" expressions used by natives.
* Build the confidence to speak in social and travel situations.

Each lesson is built around topics you enjoy, making learning feel like a natural conversation rather than a chore.

Isabela

5.0

(13)

Learning Spanish will expand your horizons and allow you to communicate with millions of people.
I will teach you how to converse in our practical classes, where you will also train your ear.
We'll review your topics of interest, and I'll give you grammar lessons with exercises tailored to your interests, needs, and personal preferences. We'll design your lesson together!

Lukila

5.0

(13)

A class is a safe space for children to learn explore and discover new things ,fun activities ,motor skills development, communication and learning new vocabulary, day to day skills.
Lessons to fit each child'abilities focusing on their development

Chris

5.0

(13)

Learn to Perfect Your American English Accent and Communication Skills—for Work, Academics, and Everyday Life
Great for Study Abroad and International Students!

“Where are you from? ...No, but where are you actually from?”

I was born and have lived in the United States my entire life (28 years). I lived in the rural Midwestern state of Wisconsin until age 13. Then I lived, attended middle school, graduated high school, and attended university in the major U.S. cities of Chicago, Illinois, and San Francisco, California.

I come from a bilingual home, and my parents speak with an accent—but my American English accent is clear, standard, and natural.

I’m happy to work with you to help you sound more American. This can be extremely useful for English learners who want to communicate more confidently and comfortably in school, at work, and in daily life.

We will cover:
• Accent and pronunciation
• Pacing and rhythm
• Vocabulary and word choice
• Delivery and confidence

All techniques are based on evidence from linguistics and communication studies, so you’ll understand why they work—not just memorize rules. Accent and communication improvement is a science and an art.

I have worked in journalism, speech-language pathology, tourism, and customer service. I have experience in high-academic settings (like museums and graduate seminars) and everyday settings (like working in stores). I am currently working toward a Level 5 TEFL diploma.

I have one semester left in my degree in Spanish and Chinese at San Francisco State University, and I plan to move abroad for graduate school. I have also taken graduate-level classes in Chinese and Spanish. I speak eight languages fluently, and I understand what it takes to make a foreign-language accent sound natural and confident.
I’m warm, friendly, patient, professional, open-minded, and flexible. Every student has a unique journey in language learning, and I will meet you where you are to meet your goals.

Feel free to message me with any questions!
• Se habla español
• 这里讲中文
• Fala-se português
• 日本語が話せます
• On parle français
• Der tales dansk
• Se vorbește română