Remote Customer Service Soft Skills Lessons for Teens & Adults

From 19 C$ /h

This class is for persons who are interested in working at home in the customer service industry. The focus is to learn basic soft skills that are essentially in adding to your list of skills when applying for your next customer support job. You will learn at the end, even if you have never worked as a support agent a day in your life, how to handle even the most difficult situations in the most professional manner.

Extra information

Bring your own laptop, and come ready with questions

Location

Online from Jamaica

Age

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Duration

60 minutes

The class is taught in

English

Skills

Customer service

Developmental skills

Communication skills

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

English Homework Help, Tutoring and Assistance with Comprehension for Elementary Students

19 C$ /h

This class is for parents who do not have the time to assist their kids with homework because of busy work schedules. What's in it for your child? My goal is to help your child with homework needs in English, and to take it step further and pay special attention to comprehension and reading skills, all while doing so in a fun exciting setting. It is important that kids have additional support and so there are tutoring options available if so desired.

I will also be assigning homework for when students leave our sessions, those will be followed up with on our next sessions and then I will be sending progress reports to you each week on your child's overall performa

Learn How To Cook in 10 Easy Steps for Beginner Cooks

19 C$ /h

This class is no Worst Cooks in America BUT I assure you after we are finished you will be able to make a decent home cooked meal with a very elegant flair. You will learn a wide range of cooking techniques backed by international flavors. It will be fun as we learn in 10 easy steps per meal! And if you have never cooked a day in your life, this will definitely work for you! I will post videos, recipes and instructions and you will replicate those and send photos and videos back.

Fawzi

4.98

(61)

I am a French teacher. I have been teaching French, language, and communication since 2012. I speak Arabic, French, Spanish, a little English, and a little Turkish.
I explain my lessons in French, Arabic, or Spanish, depending on your choice.
During the sessions, I explain the course that suits your needs. There is also the option to create an open discussion so that you can speak fluently over time and avoid grammatical gaps.
And at the end of each session, I give "lessons" with "exercises" to do as homework to continue our support and increase your level.

Bring a notebook for this training (or any suitable means) to take notes and keep them.

Youssef

4.98

(61)

Communication is the most versatile and sought-after skill today. Whether it's to succeed in an oral exam, convince during a job interview, lead a professional meeting, or simply overcome shyness and express oneself clearly, speaking is something that can be learned and practiced.

I offer you tailored support to unlock your potential, structure your thinking and give impact to your interventions, both oral and written (in person or online).
The strategic focus of our work:
Ease and Oral Eloquence: In-depth work on non-verbal communication (posture, gaze, gestures) and paraverbal communication (voice management, intonation, rhythm, silences).

Managing stage fright and stress: Breathing and grounding techniques to overcome the fear of public speaking and transform stress into positive energy.

Structuring techniques: Learning impactful argumentative structures. How to capture attention from the first few seconds, maintain audience interest, and conclude with a powerful message.

Written expression techniques: Clarity of style, choice of vocabulary, writing of professional emails, reports or impactful speeches.

Mohamed

4.98

(61)

University Professor of English Communication| Native-level fluency and pronunciation| Several years of experience| Structured and enjoyable lessons

If, when it's time to speak, you struggle to find the right word, or you find yourself obliged to keep using the same expressions over and over in conversation, I want you to know that, at this stage, that is completely natural. However, you need an approach that addresses your particular weaknesses. Once you commit to the plan, it's just a matter of time until you become fluent. Then, fluency brings confidence, and confidence brings more fluency.
Language acquisition is a journey; it takes some time. I believe that what the learner needs is not just the right information, but also the right company. The human element is crucial. With that being said, Conversational English is not a friendly chat; it is a well-structured course, designed to keep you moving forward, to maintain steady progress, until you reach your goal.

In order to keep making progress, I take my student on a journey that involves:
• Improving their grammar.
• Fixing their pronunciation.
• Enriching their vocabulary by learning to use new words and common idioms.
By the end of this course, you should be able to speak English fluently and confidently.

Abir

4.98

(61)

Master English tailored to your exact career and daily life! 🌍 Whether you are a business owner, doctor, lawyer, HR specialist, plumber, engineer, or working in any other profession, this 100% customized English coaching program is designed to give you the exact vocabulary and confidence you need to succeed in your specific field. 🚀
Why choose a 100% industry-tailored approach?
Every profession has its own language, technical terms, and daily challenges. Instead of generic lessons, I build a personalized curriculum centered entirely around your real-world job and personal goals:
💼 Tailored to Your Exact Profession: From corporate management, Human Resources, and legal terminology to healthcare, construction, trades, or customer service—we focus exclusively on the vocabulary, expressions, and scenarios relevant to your line of work.
🤝 Real-World Workplace Communication: Learn how to speak confidently with international clients, manage suppliers, handle emergencies, lead meetings, write clear emails, or ace job interviews.
🗣️ Practical & Conversational Fluency: Improve your speaking, listening, and pronunciation naturally so you can express your ideas clearly without hesitation.
How we will work together:
1. 📋 Personalized Assessment: We discuss your profession, daily tasks, and specific communication goals to design your custom learning roadmap.
2. 💡 Interactive, Practical Sessions: We practice real-life dialogues, industry-specific role-plays, and practical situations you actually encounter at work.
3. 📈 Flexible & Supportive Coaching: Learn at your own pace in a motivating, judgment-free environment with practical materials you can immediately apply on the job.
Who is this for?
🚀 Entrepreneurs, business owners, and executives looking to expand their reach.
🩺 Specialists and professionals across all sectors (HR, Law, Medicine, IT, Trades, Hospitality, Finance, and more).
✨ Any adult looking to boost their career opportunities, relocate abroad, or speak fluent, practical English with confidence.
📅 Book your first session today, tell me about your profession and goals, and let’s build your custom English program!

Germán

4.98

(61)

I am a Spanish teacher since 2018, I have taught in a private school in Turkey, and also I worked with Cervantes Institute in Istanbul, I am currently working with Cervantes Institute from Brussels. I have experience with all ages, lots of materials, and resources to share with you as a student. If you want to improve your Spanish language skills or take the DELE exam I can also help you since I am an examiner at all levels. My lessons are more about speaking we can have some grammar explanations but most of the time we will be speaking in order to improve what we are learning.

Awni

4.98

(61)

French DELF & TCF Exam Preparation | Get Certified with Confidence

Are you preparing for the DELF or TCF French exam for studies, work, or immigration?
I offer professional, results-focused preparation to help you reach your target score with confidence.

🎯 What you will get:
✔ Preparation for DELF A1–C1 and TCF (all formats)
✔ Full training in the 4 official skills:

Listening

Reading

Writing

Speaking
✔ Mock exams with detailed feedback based on official criteria
✔ Exam strategies, time management & common pitfalls
✔ Vocabulary and grammar targeted to your exam level

👨‍🏫 About me:

Experienced French language instructor

Specialized in DELF & TCF exam preparation

Proven methods adapted to your level and goals

Clear explanations and confidence-building speaking practice

💻 Lesson format:
📍 Online
⏱ Flexible schedule
🌍 International students welcome

📩 Book your first lesson on Apprentus today and take the next step toward French certification!

Georgette

4.98

(61)

As French is my mother tongue I can help to prepare orals and make students more confident in any way
I have a lot of experience in speaking French for working and teaching purposes
I reach a high level of satisfaction with my students. I adapt my lessons according to the Student’s needs
I am sure that I can help you at any level and I am confident that I can help you to improve your French speaking skills. Feel free to communicate your goals

Nesrine

4.98

(61)

Hello everyone,
I have been a teacher since 2014. The Tunisian dialect is my mother tongue.
I am here to help those who like to learn Tunisian: vocabulary, pronunciation, listening-comprehension, conversation, reading,...
The courses are well prepared and focus on different themes. Learning tools are available to facilitate understanding.
I don't neglect my students' mistakes so that they can improve.
At the end of each session, detailed feedback will be provided.
If you are interested, please contact me.

Lilia

4.98

(61)

I am a FLE (French as a foreign language) teacher in training centers, associations, and remotely for foreigners who wish to learn French.
Preparation for TCF Canada, DEFL and DAFL for all levels.

I have a master's degree in business engineering and international trade, a certification in French as a Foreign Language and a master's degree in teaching.
I use fun and interactive methods with lots of language practice.
I can help you write your CV and cover letter, and practice for job interviews.

I offer sessions adapted to the needs and pace of each learner.

Methodology :
- Initial assessment: For each support I will carry out a diagnostic assessment to identify the student's strengths and weaknesses in the subject concerned (mathematics, French, science, etc.).
- Personalized approach: Courses are adapted to the student's level, with individualized monitoring. This includes practical exercises, targeted revisions, and explanations adapted to each learning pace.
- Progressive objectives: we set short and long-term objectives together to motivate the student and measure their progress.
- Learning techniques: I use interactive methods (online exercises, educational games) and revision sheets to help memorize and understand key concepts (flashcards, etc.)

Typical sessions:
- Course of the sessions:
- Review of previous concepts: 10-15 minutes to review the points covered during the last lesson.
- Lesson of the day: 30-45 minutes to introduce and explain a new concept.
- Practical exercises: 20-30 minutes to apply what has been learned, offering exercises adapted to the student's level.
- Questions and corrections: 10-15 minutes at the end to answer the student's questions and correct mistakes together.
- Regular monitoring: I plan regular assessments to adjust the learning method and adapt the pace of the lessons.

So what are you waiting for? Join me for an unforgettable adventure!

Nouhaila

4.98

(61)

Learn Arabic and open the door to a whole new culture!
Personalized, dynamic lessons 100% tailored to you

Have you always wanted to speak Arabic but didn’t know where to start?
You’re in the right place! Whether you’re starting from scratch or looking to improve your current level, I’ll help you reach your goals step by step.

What do my classes include?
📚 Practical focus: Learn what you’ll actually use in real life
🗣️ Conversation from day one
🌍 Useful vocabulary for travel, work, or connecting with people around the world
🧠 Clear explanations of grammar and pronunciation
⏱️ Flexible scheduling (pick the time that suits you best)
💻 Online (from anywhere) or in-person (if nearby)
🎯 Extra materials, personalized feedback, and exercises tailored to your interests

For all levels and ages:
✅ Kids and teens
✅ University students
✅ Professionals and travelers
✅ Language and culture enthusiasts

Why learn Arabic with me?

I speak your language and understand your challenges
I use modern, motivating teaching methods
You’ll learn not just the language, but also the culture and Arab traditions
And most importantly: we’ll make learning fun and natural!

The best time to start is now—
And Arabic... you’re going to love it!
✨ مرحباً (Welcome!)

Johana

4.98

(61)

Hola,
¿cómo estás?☺️
My name is Joana. I am a native Spanish teacher, with a degree in Spanish Literature and Language and a Master's degree in Spanish as a foreign language (UNED Faculty).
■ Since 2009 I have been working at the Cervantes Institute as an OFFICIAL EXAMINER of DELE diplomas (Diploma in Spanish as a Foreign Language)
(I am fluent in French, so during the course I give all the necessary explanations in French on grammatical rules or vocabulary.
Having extensive teaching experience, I prepare students/adults for all levels of the DELE Spanish Diplomas and for all official Spanish exams within Universities.
● Spanish courses for adults who intend to travel or live in a Spanish-speaking country.
● Specialized fun Spanish courses for children (6-13 years old), audiovisual material, interactive games on the internet, choice of textbooks taking into account their age. Children learn the language through experiences and experiences while having fun.
● Help with school homework/exams for French students (all levels, + preparation for BTS, CNED)
● Spanish courses for adults who use Spanish in a professional context (Business Spanish: tourism/restaurants, law, etc.)
● Spanish pronunciation/phonetics/conversation courses (exercises provided by the Cervantes Institute). During my Master's degree, I specialized in Spanish phonetics for foreigners. Students can achieve a very good level of oral production even if they are beginners* :)
● Written production, grammar, oral and written comprehension.
● Spanish civilization course.
I live in Spain, so I give all my classes on Skype.
Skype classes are very flexible and as effective as face-to-face classes! (100% success rate for all Cervantes Institute DELE diplomas and all university exams!)
■ COMPLETE learning materials provided to all my students according to their personal level/age/interests (DELE preparation manual, grammar book, pronunciation guide, notes, mp3 audios)

I will be happy to read from you.

A greeting,
Joana :) 👩🏻‍🏫🇪🇸

Mohammed

4.98

(61)

I am a specialized Arabic teacher for non-native speakers with over 3 years of experience in both public and private institutions. My background includes academic and pedagogical training, allowing me to tailor lessons to your specific needs—whether you want to learn Modern Standard Arabic (MSA) for professional/academic reasons or the Moroccan Dialect (Darija) for travel and daily life.
My lessons are interactive, structured, and focused on real communication. I help students build confidence in speaking, improve their listening skills, and understand Arabic in real-life situations. I work with both beginners and intermediate learners, and I provide personalized materials and exercises to support your progress.
If you are looking for a clear, practical, and supportive way to learn Arabic, I would be happy to help you.
Book lessons and let’s start learning Arabic together!

Isabelle

4.98

(61)

Experienced Brazilian English teacher offering personalised online lessons for learners of all levels. Build confidence, improve pronunciation and speak naturally through engaging conversations, practical activities and lessons designed around your needs and individual learning goals.

Learning & Language Specialist with over four years of experience providing
personalized English instruction, developing educational content and
supporting learners from diverse academic and professional backgrounds.
Skilled in designing customized learning programs, creating engaging
educational materials and helping students improve their English for business,
travel, interviews and everyday communication. Experienced in English-to-
Brazilian Portuguese editorial translation, with international experience in
Cambridge, England. Highly organized, adaptable and proficient in digital
learning tools, AI-assisted content creation and online collaboration platforms

Lea-Ann

4.98

(61)

Learn Arabic with confidence through personalized, interactive lessons designed around your goals!
Whether you're a complete beginner, looking to improve your conversational skills, or hoping to take your Arabic to the next level, I offer engaging and structured lessons adapted to your level, interests, and learning pace.
As an MA student in Near & Middle Eastern Studies, I teach both Modern Standard Arabic and Lebanese Arabic, helping students develop the language skills they need for real-life communication.

What you'll learn:

- Speaking & Conversation: Build fluency, improve pronunciation, and gain confidence expressing yourself naturally.

- Vocabulary & Expressions: Expand your vocabulary with practical words, everyday expressions, and more advanced topics.

- Grammar & Sentence Structure: Understand Arabic grammar through clear explanations and practical exercises.

- Reading & Writing: Develop your ability to read, understand, and write Arabic at your level.

- Lebanese Dialect: Learn authentic expressions and conversational Arabic used in everyday situations.

- Culture & Communication: Explore Arabic through discussions about culture, society, current affairs, and topics that interest you.

My teaching approach

I believe language learning should be practical, enjoyable, and interactive. Each lesson combines conversation, targeted vocabulary, guided exercises, and personalized feedback.
I also prepare customized worksheets and learning materials to help students practice between sessions and track their progress.
My goal is not simply to help you memorize Arabic words, but to help you understand the language, communicate naturally, and speak with confidence.

Lessons are adapted to beginners, intermediate learners, and advanced students.

Alexandra

4.98

(61)

Would you like to learn Afrikaans, improve your conversational skills or develop greater confidence speaking the language? As a native Afrikaans speaker, I offer personalised lessons adapted to your level, interests and learning objectives.

Having grown up speaking Afrikaans and studied it throughout my schooling, I have a strong understanding of the language and its everyday use. I particularly enjoy helping English speakers discover Afrikaans, as I can explain similarities and differences between the two languages and anticipate common learning difficulties.

Lessons can include conversational practice, pronunciation, grammar, vocabulary, reading and writing. Whether you are a complete beginner, learning Afrikaans for personal reasons, connecting with family or simply interested in another language, I will adapt our lessons to your needs.

My approach is relaxed, patient and encouraging, with an emphasis on practical communication and building confidence. I believe that language learning should be enjoyable, interactive and relevant to everyday life!