Service Culture and Operational Excellence - Hospitality Management.

From 53.28 C$ /h

I have designed this course with the best type of customer service in mind.
Should you wish to become well-versed in customer service, hotel operations (or any kind of service-based operations), please join my class in discussing what makes a great customer service and what are the best ways to enable it in a business setting.

Location

Online from Albania

Age

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Intermediate

Advanced

Duration

45 minutes

The class is taught in

English

Albanian

Skills

Hospitality management

Opera

Availability of a typical week

(GMT -04:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Carmen

5.0

(21)

My name is Carmen and I am an opera singer. I studied at the PI Chaykovsky Conservatory in Moscow and the famous Santa Cecilia Conservatory in Rome. I attended many masterclasses in Russia, Italy and Austria with Edda Moser, Renata Scotto, Nino Machaidze etc. I was also a soloist in the Vatican Choir.

For several years, I have been working as a singing teacher in Brussels. I offer courses in English, French, Russian and Italian. I teach children from 6 years old (beginners or more experienced). I offer a wide variety of breathing and singing techniques.

Musically,

Maria

5.0

(21)

Hello! I am a professional opera singer, soprano, and current soloist at the Cologne Opera (Germany) bringing real-stage experience, performance psychology, and high-level technical discipline into every lesson. My background includes a Master of Music in Opera (Distinction) from the Dutch National Opera Academy in Amsterdam, a Master of Music in Vocal Performance (Distinction) from the Royal College of Music in London, and a Bachelor of Music in Vocal Pedagogy from the Moscow University of the Humanities. The combination of elite performance training and 8 years of teaching experience allow me to train my students at the highest standard and achieve measurable progress and great results.

I work with dedicated singers at every stage of development, from complete beginners to professionals. I can successfully prepare you for auditions and exams, build a reliable vocal technique and stamina, expand range and develop musicality and understanding of various repertoire demands. Together we can work on diverse repertoire - from opera and oratorio arias to Lieder and music theater depending on your needs and preferences.

If you’re serious about developing your voice with professional-level guidance - I am very excited to see you in my class!

Georgia

5.0

(21)

My lessons are tailored to each student’s age, experience, and goals.

Children (7–12 years)
For younger students, lessons focus on building confidence while making learning fun. We begin with simple vocal warm-ups and ear training to develop pitch and intonation, then move on to singing their favourite songs, encouraging good vocal habits in an enjoyable way.

Teenagers
With teenage students, we start with more structured vocal warm-ups and exercises. As we discover their natural voice, we work on developing a comfortable vocal range, improving technique, and applying these skills through songs that suit their voice and interests.

Students,adults and seniors
For these students, lessons are usually divided into two parts. We begin with vocal technique, focusing on breathing, diaphragm support, scales, arpeggios, and intonation. We then apply these techniques through singing, helping you develop confidence, control, and healthy vocal habits. I also prepare students for the admission to conservatory.

Every student learns at a different pace. Some may spend more time building a solid technical foundation before moving on to more challenging repertoire, and that’s perfectly fine. My priority is to ensure that every student feels comfortable, supported, and confident throughout their vocal journey.

I teach children, teenagers, and adults, from complete beginners to advanced singers. My classical training provides a strong technical foundation that can be applied to any musical style, whether you enjoy pop, musical theatre, jazz, rock, or classical singing. Whatever your age or experience, I’d love to help you discover and develop your voice. Let’s sing!

Anzor

5.0

(21)

Hello, I’m a professional opera singer and I’d love to share my knowledge with you. I will help you to find your voice and help you with technical difficulties .
The goal is to build a perfect instrument, so that singing will become easy, fun and pleasure for you as a singer and for your listeners.
These classes will be useful for beginners as well as for intermediates of all ages.
I know how challenging it can be to sing freely, which is why I carry out my lessons in an easy and comfortable way.

I’m looking forward to singing with you.

Elena

5.0

(21)

Hello!

I’m Elena, I’m Italian and I’m an opera singer, currently actively performing in the contemporary field :)
On top of my artistic career, which is now 20+ years old, I have 10 years of solid everyday experience in the musical teaching field, with particular regards for online teaching.
My specialties are: teaching opera voice and kids’ vocality. For both of these, any level, even absolute beginner is 100% welcome!

I’ve been training children and teens ever since I graduated from my position at La Scala children choir at 18 years old. I love working with kids, and it warms my heart to think of how many little faces I have already had the privilege of meeting thanks to this career. I have helped so many access to the children choirs of their respective cities, and with so many many others I have simply participated in their musical learning journey, which makes me equally proud and happy.

Teaching adults is a completely different matter, of course, but it’s probably even more thrilling to me because it allows me to spend the day navigating the fascinating routes of lyrical singing technique. I know how opera studies can be confusing - to say the least; I try my best to represent a safe place for anybody who wants to explore this ancient form of art, as well as to clarify its key points and guide my students to building a correct repertoire.

I give lessons for any kind of purpose:
- learning music
- improving musicality
- preparing an audition
- finding our own voice
- overcoming insecurity

Everybody is different, so everybody has their own path to go through; I cater my lessons to the pupil’s needs, and even if the method is always classical, I make sure that the hour of lesson is a fun moment as well as a learning experience.
Music is life and life is fun!

If what you have read interests you, I’m here to answer all your questions, so don’t be afraid: write me and I’ll see how I can help you!

During the lesson, we will take the time to get to know each other better, assess levels and goals, and start to work on them already.

I can’t wait to meet you!

Francesca

5.0

(21)

I am an Italian soprano, graduated from the Dutch National Opera Academy. I work as a soloist as a freelance singer, and I teach singing to students of different levels and ages for many years.
The most important thing during my lessons is to help the student find a healthy and comfortable way of singing!
During the first part of the lesson, we will focus on Technique and breathing, while during the second part of the lesson we will focus on the repertoire chosen together with the student, applying the aspect of the technique that we worked on previously in the lesson.

Marija

5.0

(21)

Dear students, if you want to learn to sing, play piano or you are interested in music theory, you are on the wright place. I have two master degrees - Pedagogy of music and solo singing. Now, I am on my third master degree of voice in Graz. I worked in Music school for two years and I had great results in my work with a students. Also, I love to work with an adults. If you are interested, do not hesitate to contact me.

Anne

5.0

(21)

Hello !
I am a singing teacher and public speaking coach.

QUALIFICATION :
# State diploma of singing teacher. Classical to contemporary
# DEMde chant
# Diploma of completion of studies from the Versailles Baroque Music Center (bachelor's degree level)
# State diploma for classical to contemporary singing teacher.

❤️The courses are aimed at ALL AUDIENCE: children from 9 years old, adolescents, adults, seniors and people with disabilities.
Discover or develop your voice in a caring, stimulating and demanding environment!
Discover your true VOCAL IDENTITY by learning vocal techniques in a good mood:

Work on posture and physical relaxation
Work on breathing and vocal support
Discovery of the repertoire that suits you and that you like (guidance and advice)
Work on style
Managing stage fright, etc.
Public speaking support

Marie-Camille

5.0

(21)

Do you dream of singing with more ease and pleasure?

Whether you are a beginner or already experienced, I will guide you through structured, sensitive vocal work adapted to your voice.

🎵 A lyric soprano with a Conservatory diploma and 25 years of experience on opera stages, I teach lyric singing, the voice in all its expressive dimensions.

🟣 I work on breathing (THE BASIS OF EVERYTHING), posture, articulation, accuracy, interpretation, intention: everything is worked on with finesse to allow you to fully embody your singing voice.

- We work on an adapted repertoire (opera, lied, oratorio, others...), but also the bodily and emotional awareness that singing requires.

🎯 For whom?
- Beginner or advanced adults
- Passionate people who want to explore their voice in depth
- Choristers wishing to gain flexibility, comfort and pleasure

📍 Where and how?
- In Geneva Chêne-Bourg, in a professional studio
- Or online (with very good sound quality)
- Sessions of 1 hour or 1 hour 30 minutes
- Possibility of preparation for the stage, auditions or support on a personal project

Anyway, I have a lot to say, so for now I'll stop here!! The best thing is to try! :-)

Marie-Camille

Cyrielle

5.0

(21)

As a professional opera singer, I offer singing and vocal technique lessons adapted to all levels:
– breathing
– posture
– spoken and sung voice
– classical repertoire and melody

Online or in-person courses (Lauris, Vaucluse, Aix-en-Provence).

Adults, teenagers, amateurs, seniors welcome.

Available immediately.

Joshua

5.0

(21)

Hello! Welcome to my voice studio. Whether you're exploring singing for the first time, refining technique you already have, or preparing for auditions and performances, I'm here to help you discover what your voice can do.

Good singing isn’t magic... it’s about understanding your instrument, practicing smart, and building confidence over time. I focus on connecting what you learn theoretically to what you actually feel when you sing, so technique becomes intuitive, not confusing. My approach is encouraging, practical, and built to help your voice stay healthy and strong for life.

HOW OUR LESSONS WORK
Every student’s journey with me begins with a conversation about your goals and a gentle assessment of your voice, so that every subsequent lesson is tailored to where you are and where you want to go. A typical one-hour session includes about 30 minutes focused on vocal technique and 30 minutes working with repertoire, though we’ll adjust the structure based on what you need most at any given time.

WHAT WE'LL WORK ON
I will help you reach whatever your individual goals are. I can help you develop strong breathing and breath support, refine your tone quality and intonation, explore vocal anatomy, work on singing posture, expand your range and flexibility, harmonize your vowels, make stylistically appropriate choices, master proper diction and pronunciation in Italian, German, and French when applicable, build performance confidence, develop musical theater technique, and prepare audition materials. I also guide students on vocal health, injury prevention, repertoire selection and career development.

MY CREDENTIALS
I hold a Doctor of Musical Arts in Voice from the Eastman School of Music and will be joining the University of South Dakota as Assistant Professor of Voice and Opera in August 2026. I bring extensive performance experience in opera, art song, concert repertoire, and musical theater, combined with specialized training in vocal pedagogy and voice science.

STUDENT TESTIMONIALS
"This is my second year working with Joshua. I cannot explain the amount of gratitude that I have for his pedagogy and how much he has transformed my voice since I started with him. Joshua is on a completely different level of teaching. His practice techniques are never tedious/boring. Everything I wanted in a voice teacher and more."

"Joshua does a great job at making lessons fun and friendly yet engaging, productive, and interesting. I love his unique vocal exercises and how he explains technique and how he is structuring our lessons around that theory of technique. Overall, Joshua is a fantastic teacher and has helped me progress tremendously in a very short period of time."

"Joshua is an excellent teacher with a natural rapport and sincere enthusiasm towards the progress and success of his students. His standout qualities are his genuine care for his students, excellent teaching persona, and natural ability to create a supportive learning environment."

FAQ
Do I need any singing experience to start?
No! Beginners are absolutely welcome. I teach students of all levels and adjust lessons to match your current abilities.

What if I don’t know what songs I want to learn?
I can suggest repertoire that matches your voice type and interests, or we can explore options together based on what you love to sing.

How quickly will I see progress?
Many students notice improvement within their first few lessons. Consistent practice between lessons accelerates progress significantly.

Can I study both classical and musical theater? What about other genres?
Absolutely! Many students enjoy exploring a variety of singing styles. I specialize in classical and musical theater performance, but we can focus on any genre according to your interests.

What should I prepare before my first lesson?
Just bring enthusiasm and an open mind! You may want to have some songs in mind that you’d like to learn, but this isn’t required.

Andrew

5.0

(21)

I am a professional opera singer and dedicated voice teacher who works with students of all voice types and ages—from young beginners to adult singers returning to vocal work or preparing for auditions. My approach blends strong classical technique with a supportive, encouraging studio environment, helping each student build healthy vocal habits, confidence, and musical independence.

Lessons are individualized and can include breath support, posture and alignment, tone production, diction, ear training, performance skills, and age-appropriate repertoire across classical and contemporary styles. Whether your goal is to develop a solid foundation, strengthen your range and stamina, prepare for school or community performances, or refine artistry at an advanced level, I am committed to helping you make consistent progress while enjoying the process of singing!

Zhaochi

5.0

(21)

Zhaochi is a bass-baritone. He began his formal vocal studies under Professor Fu Haijing at Jilin Normal University, where he was awarded Second Prize at the Jilin Provincial Vocal Competition during his undergraduate studies.

In 2022, he was admitted with first place to the Giuseppe Verdi Conservatory of Music in Milan, where he studied with Vita Alba Giuseppina Mosca and Umberto Finazzi. He also participated in masterclasses with Ildebrando D’Arcangelo. He graduated in 2024 with full marks and was a finalist in several competitions, including the Verdi Conservatory Scholarship Competition, the Koligi Vocal Competition, and the Rassegna Internazionale di Giovani Voci Lirico

Xu began his professional performing career in 2022 with concerts at the Pagano Opera House and in Southern Italy. He made his operatic debut in 2023 as Basilio in Il barbiere di Siviglia at Teatro Carcano in Milan. He subsequently appeared in concert in Bussero.

In 2024, he performed in concerts in Wrocław, reprised the role of Basilio with the Milan Conservatory, appeared at the Cagnoni Opera House’s Witches Festival, and sang Timur in Turandot at PIME Opera House. In 2025, he performed at Casa Verdi in Milan.

In 2025, he was selected for the Eva Marton Young Artist Program at the Hungarian State Opera, where he studies under bass Peter Fried and Eva Marton. During the season, he participated in the Hungarian State Opera’s New Year productions, appearing in Wagner’s Lohengrin and Johann Strauss II’s Die Fledermaus.

Joel

5.0

(21)

I offer practical, career-oriented coaching for hospitality students, young professionals and future managers who want to better understand the reality of luxury hotel Food & Beverage operations.

My lessons can cover restaurant and banquet operations, service standards, wine knowledge, menu engineering, guest experience, labour productivity, cost control, budgeting, P&L analysis, business reviews, leadership, and interview preparation for luxury hotels.

The approach is highly practical. We can work from your school assignments, case studies, CV, interview questions, wine exams, operational problems, or real hotel scenarios. The objective is not only to understand theory, but to learn how decisions are actually made in a luxury hotel environment.

Typical topics include:

Hospitality operations and F&B management
Wine, service and sommelier fundamentals
Luxury service standards and guest experience
Food cost, beverage cost, labour cost and productivity
Budgeting, forecasting and monthly business review commentary
Banquets, restaurants, bars and in-room dining operations
Menu analysis and revenue optimization
CV, LinkedIn and interview preparation for hotel careers
Career strategy for students and young hospitality professionals

Lessons are adapted to your level, from hospitality students to junior managers preparing for their next step.

Karine

5.0

(21)

As a passionate classical singer, I offer individual singing lessons for beginners and advanced students in Vienna – in a safe, supportive learning atmosphere.

Together we will work on vocal technique, breathing, sound and musical expression, individually tailored to your goals.

Lessons are offered in German, English, Russian, and Armenian.

I look forward to hearing from you!