Hospitality Management in Practice; applying management theory to real life

From 111.45 C$ /h

Hospitality Management is an intricate art of balance; balancing business needs with those of your guests; balancing Human Resource management with Guest Expectations; balancing cost controls with service provision.

This lesson will take you through the typical day of a Hotel Manager; understand the various tasks required in most organisations and how to balance company needs with individual needs.

As an experienced hotelier, with a Post Graduate Degree in International Business and Hospitality Management and a PTLLS training qualification, coupled with nearly 30 years experience in the trade from Kitchen Porter to General Manager, I can translate theory to real life for all aspiring Hotel Managers. A great way to understand the challenges in the hotel or restaurant environment and understand the modern hospitality world and culture.

Location

Online from United Kingdom

About Me

A hotel stalwart who worked his way up the ranks, all the way to operating a hospitality business operation for the U.K., launching a new brand of hotel group and managing new openings for an international company. I love people, I love new knowledge and I love sharing knowledge. Most importantly I love to share practical, useful advice and information that relates to the realities of hotel and business management.

From financial analysis, to reporting, to change and operational process development, I have turned my hand to everything.

Education

PostGraduate Diploma in International Business Management in Hospitality and Tourism
PTLLS Level 4
Life - plenty of experience in people management and operating businesses.

Experience / Qualifications

29 Years Hotel Industry experience; 20 years in hospitality management roles.
5 years as a corporate trainer
10+ years coaching and mentoring staff

Age

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

English

Skills

Hospitality management

Business management

Business skills

Availability of a typical week

(GMT -05:00)

New York

Online via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

Cami

4.9

(29)

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and advanced know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This executive is in charge of transmitting information and directives from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
- Locations: Geneva-Lausanne-Friborg-Zurich-Neuchâtel-Lugano-Montreux-Bâle-Neuchâtel-Berne-Lucerne-Bruxelles-Luxembourg-Paris-Lyon. But currently and until further notice, only by videoconference in accordance with national recommendations on Covid, this format also unanimously suitable for those accompanied.

-Apart from the classic advantages of videoconferencing (time savings related to travel, eco-responsibility, increased scheduling flexibility, etc.), the quality of the session & the interaction remain the same. In addition, the notes taken during the sessions are immediately transcribed on the session chat and are automatically transmitted to you so that you can browse them during and after the session if you wish.

- Hourly fees: To support each other and to be pleasant to you in this period of covid19 and in a spirit of solidarity, the fees have been temporarily reduced. But this fixed price will not increase after the start of the sessions.

-Sessions in English / French

-As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

-Program: adapted to each need

Camille

4.9

(29)

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.

Fatih

4.9

(29)

Are you enrolled in a Business Management or an MBA program and you need help in your business courses? Fatih would be happy to help you in your business management, marketing, human resource management and other related courses. I have a PhD in economics from Georgetown University and I have a BA in economics from Bogazici University. Over the past 10 years I have worked as an Associate Professor of Economics and Finance in various universities and I tutored university students in various economics, finance, and accounting courses. Our academy helps college students in their various courses. We have students from various universities in US and UK including American University, George Washington University, Nottingham University, King's College London, University of Bath, Northwestern University, University of Royal Holloway etc. Please contact us if you need help in any of your business management courses.

Dr.Ibrahim

4.9

(29)

This course introduces students to the fundamental concepts, functions, and practices of management within organizations. Emphasizing both theory and real-world applications, the course covers the core management functions: planning, organizing, leading, and controlling. Students will explore topics such as strategic decision-making, organizational structure, leadership styles, communication, team dynamics, and performance management. Through case studies, discussions, and practical activities, students will gain a foundational understanding of how effective management contributes to organizational success. This course prepares learners for further studies in business and management, as well as entry-level leadership roles.

Dr.Ibrahim

4.9

(29)

Business Administration (MBA) is a comprehensive, advanced-level program designed to develop strategic thinking, leadership skills, and practical expertise across all major areas of business. Core subjects include finance, marketing, operations, human resource management, organizational behavior, economics, and business strategy. Students will analyze real-world business challenges, engage in case studies, and participate in collaborative projects to build decision-making and problem-solving abilities. The program emphasizes innovation, global perspectives, and ethical leadership, preparing graduates for executive roles, entrepreneurial ventures, and dynamic career opportunities in diverse industries.

Dr.Ibrahim

4.9

(29)

This course provides a comprehensive introduction to ISO standards and their practical application in business operations. Designed for professionals, managers, and organizations seeking certification or improvement, the program covers the fundamental principles of ISO, including quality management, risk assessment, process control, and continuous improvement.

Participants will learn how ISO standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety) can be applied to strengthen business performance, ensure compliance, and meet international requirements. Through case studies, workshops, and interactive exercises, learners will gain hands-on knowledge of documentation, auditing, corrective actions, and best practices for sustainable success.

By the end of the program, participants will understand the key requirements of ISO standards, how to implement them effectively, and how to prepare for internal and external audits. This course is ideal for quality managers, compliance officers, team leaders, and business owners who want to achieve excellence, build customer trust, and gain a competitive edge in the global market.

Carolina

4.9

(29)

Designed for professionals who want to communicate confidently in international workplaces, this course helps you improve your speaking, writing and professional language skills. With experience training employees, supporting leaders and developing corporate communication content for global companies, I bring a practical, workplace-focused approach.

We work on:
- Professional vocabulary & email writing
- Presentations and meetings
- Negotiation & clear communication
- Pronunciation and accent clarity
- Industry-specific scenarios
- Cultural adaptation in global teams

Every class is tailored to your job role and real tasks. You’ll gain confidence, clarity and the ability to express your ideas with impact in English-speaking environments.

Methu

4.9

(29)

This class is designed to help you master Edexcel IAL Accounting, Economics, and Business with clear explanations, exam-focused techniques, and consistent A–A★ results.

Why learn from me?
Studying BSc Economics & Management (University of London, LSE)
World Prize in Accounting & Academic Achievement Award for university first-year exams
Strong background tutoring IAL students with clear, logical breakdowns for 5 years
Deep knowledge of the Edexcel IAL syllabus and examiner expectations

What you’ll get:
Full coverage of Accounting, Economics & Business content
Easy-to-understand explanations for complex topics
Past paper practice + high-mark answer templates
Evaluation and analysis techniques to unlock A–A★ marks
Calm, supportive, and personalized lessons

Book a session and let’s take your grades to that A–A★ level with confidence and clarity.

Pride

4.9

(29)

I specialise in tutoring commercial subjects. Economics business studies and mathematics. My aim is to equip students with understanding and application of Economics principles in their country and I will teach the students to be able to evaluate ,analyse and assess the economics concepts.

Business Studies will equip the students with enterprenuaral mind and be able to come up with Business plan and also be able to assess or evaluate any business situation.

Lisa

4.9

(29)

Hi my name is Lisa. I have years of experience in the business world and years more in teaching English. All my lessons are designed around individual student needs. Apart from learning English grammar I focus on your pronunciation and intonation. Lesson material is created based on global topics so you don't only learn about important matters in the world, but you also learn fabulous new vocabulary.

Christiane

4.9

(29)

Do you suffer from neck tension, tired eyes, or fatigue from long hours at your desk? This class is designed for office workers, home office professionals, entrepreneurs, teams, or anyone wanting to release tension and improve focus.

In 30-60 minutes you’ll practice chair-based yoga, breathing techniques, mini-meditations, and relaxation exercises that can:

-Release tension in the neck, shoulders and eyes
-Improve posture
-Rebalance focus and energy
-Reduce stress during the workday

The class includes:
-Simple desk-friendly exercises
-Eye relaxation techniques
-Breathing exercises for calm and concentration
-Neck and shoulder release
-Short mindfulness & mini-meditation practices

Participants will leave feeling refreshed, more focused, and ready to tackle the rest of the day.
Reach out via Apprentus to start!

Lauren

4.9

(29)

I am offering English lessons online:

- Business English
- Test Preparation (TOEFL, IELTS, CAE, CPE, etc)
- General English
- English for Specific Purposes
- Academic English
- Translation

My lessons are fun, interactive and give you a wonderful opportunity to speak and practice English in a fun environment.

Wilson

4.9

(29)

I am a Knowledgable and well trained professional in business management and planning in different fields currently working in the hospitality and tourism industry.English is my native language and can also speak fluent Swahili and intermediate german.I am also an enthusiast in Mathematics as it was my favourite subject.Freelance Writing in different categories is also one of my part time jobs.

Ghader

4.9

(29)

English for Negotiations is a focused course designed for professionals who engage in discussions, deals, and agreements in English. Whether you are negotiating contracts, settling terms with international partners, or navigating workplace agreements, this course equips you with the language, tactics, and confidence to communicate persuasively and effectively.

You will learn how to:

Structure proposals, make offers, and counteroffers

Use persuasive language and diplomatic phrasing

Handle objections and difficult conversations

Understand cultural nuances in negotiation settings

Close agreements clearly and professionally

Drawing on my experience as an International Trade Specialist and a corporate English trainer for organizations such as NIOC and POGC, I provide real-world scenarios and practical role-plays to prepare you for success in any negotiation context.

Chris

4.9

(29)

Learn to perfect your American English Accent and Communication Skills for Work, Academics and Personal Life!
Great for Study Abroad and International Students!

*"Where are you from?... no, but where are you actually from?"*

I have lived my entire life (28 years!) in the United States. I lived in the rural midwestern American state of Wisconsin until age 13. I then I lived and went to some middle school and graduated high school in the large United States cities of Chicago, Illinois and San Francisco, California.

I come from a bilingual home and my parents speak with an accent, but my American English accent is perfect, standard, and fluid.

I am happy to work together with you to sound more American, which is extremely useful for speaking skills for English learners all over the world.

We will cover: accent, pacing, vocabulary, delivery, all to sound more confident and fluent. All techniques will be rooted in evidence from linguistics and communication studies so that YOU can sound like a fluent and more approachable speaker in whatever settings you use English. It's a science as much as it is an Art!

I have worked in Journalism, Speech Language Pathology, Tourism, and Customer Service for in high academic settings like Museums, or casual every day places like Stores. I am currently in the process of achieving a TEFL level 5 diploma.

I have one semester left in a degree in Spanish and Chinese at San Francisco State University, and I plan on moving abroad for Graduate School! I have taken graduate classes in Chinese and Spanish. I speak 8 languages fluently and know personally what it takes to make your accent in a foreign language shine for people to really make you seem fluid and competent.

I am friendly, patient, accommodating, open minded, professional and know that EVERY student has their own unique journey in language learning.

Feel free to message me any questions!

•Se habla español
•这里讲中文
•Fala-se português
•日本語が話せます
•On parle français
•Der tales dansk
•Se vorbește română

➤ Being a good manager is also being a good communicator. After all, a strategy can only be put into practice if you show yourself capable of interacting with your employees, of being a source of inspiration for them and of listening to their concerns. Unfortunately, not all managers naturally excel in this role and their difficulties in asserting themselves as true leaders is often attributable to their difficulties in communicating.

➤ The objective would then be to explore together the areas of improvement in terms of communication know-how. And managing effectively requires specific and cutting-edge know-how.

➤ In fact, managerial communication corresponds to the interactions between the management of the company and the organization and more specifically, between the manager and his team. This manager is in charge of transmitting information and directives coming from higher hierarchical levels, supporting internal communication, distilling messages related to his own management to obtain the commitment of his team, all while transmitting a message effectively.

➤ This exercise can therefore be tricky: this is why it is important to choose the right mediator in order to be well supported, not only to be understood by those around him, but also to carry out his mission.

➤ What to communicate? When ? Whose ? These questions will find an answer in the consistency of the actions undertaken. Good managerial communication will thus aim to exchange / dialogue effectively with its employees, maintain a close link between the different layers of the company, bring human relations back to the heart of the company, establish a climate of trust and good team cohesion, motivate by inspiring.

➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, and this from the 1st session.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions*. (*study 2022).

➤ THE TRAINER:
Trained in Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher has specialized and has been working for more than 15 years, in Europe and North America, in the field of communication , in reputable international public and private establishments, intervening in forums and conferences, and oriented on two axes: training and coaching, with pedagogy and careful methodology as key words.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.