Conflict management & negotiation: communication support for effective and sustainable control

From 162 C$ /h

It is a question of putting in place rational and professional tools to defuse conflicts and enter your comfort / security zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, efficient and lasting way.

The objectives are:
0. Understand and identify the issues / risks then find a balance between empathy and conviction
1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance
2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles
3. Acquire the techniques of self-defense and mastery without hurting and being injured
4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy
5. Develop conflict management and negotiation skills by alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual.

Statistically, the progression following these private sessions is quickly noticeable, from 2 or 3 sessions *. (* study 2020)

Postgraduate School Training & Ivy league college in the United States, our teacher has specialized and worked for over 13 years, in Europe and North America, in the field of communication and public speaking in renowned public and private international institutions, involved in forums and conferences, and focused on two areas: training and coaching, with the key words pedagogy and careful methodology.

PLACES :
- Locations: Geneva-Lausanne-Friborg-Neuchâtel-Montreux-Bâle-Sion-Sierre-Morges-Bienne. But currently, only by videoconference in accordance with national recommendations on Covid. These sessions also seem to be perfectly unanimous since they have the advantages of direct (example: quality of the interaction), without its disadvantages (ex: loss of travel time), with additional advantages (ex: of notes on the chat, which can be reread afterwards). In this context, these videoconference sessions for which you have requested me, seem to arouse a certain enthusiasm (and a certain enthusiasm). At your request, I therefore continue to offer them.

Location

Use Ctrl + wheel to zoom!

At teacher's location :

Rue du Décembre, Genève, Suisse

Lausanne, Suisse

Fribourg, Suisse

Place Pury, Neuchâtel, Suisse

Bruxelles, Belgique

Rue de Chaillot, Paris, France

Online from Switzerland

About Me

Trainer, professor, consultant, and experienced coach, he has been providing guidance for over 16 years, both personally and professionally, to lawyers, executives, business leaders, and politicians in Switzerland, France, Belgium, Luxembourg, and Canada. A recognized specialist in his field, he helps you develop clear, impactful, and persuasive communication. Through a pragmatic and supportive approach, he enables you to achieve your goals and effectively build on the skills you progressively acquire.

Education

Expertise Supported by an International Academic Background:

Graduate of an Ivy League university in the United States, ensuring a modern and effective educational approach.
Graduate of a top European Grande École, providing in-depth expertise.
Additional training from a prestigious European institution, offering a multidisciplinary and innovative perspective.

Experience / Qualifications

A graduate of a post-preparatory class Grande École and an Ivy League university in the United States, our professor-trainer and consultant has accumulated over 17 years of experience in Europe and North America. He has worked in renowned international institutions, both public and private, and is a regular speaker at forums and conferences. He offers personalized coaching and support based on his areas of expertise and specialization. Adapting to the specific needs of each individual, his approach combines high-quality pedagogy, rigorous methodology, and a commitment to active listening, personalization, and efficiency. Whether in one-on-one coaching, conferences, workshops, or group training, his programs are designed to deliver concrete, lasting results.

Age

Children (7-12 years old)

Teenagers (13-17 years old)

Adults (18-64 years old)

Seniors (65+ years old)

Student level

Beginner

Intermediate

Advanced

Duration

60 minutes

The class is taught in

French

English

Skills

Negotiation

Communication skills

Life coaching

Reviews

Availability of a typical week

(GMT -04:00)

New York

At teacher's location and via webcam

Mon

Tue

Wed

Thu

Fri

Sat

Sun

00-04

04-08

08-12

12-16

16-20

20-24

✅MEDIA TRAINING WORKSHOPS (TV, RADIO, WEB-TV, WEB-RADIO): TOOLS TO PERFECT YOUR CONTENT, YOUR PUBLIC SPEECH, YOUR COMMUNICATION, YOUR ANIMATION

162 C$ /h

How to prepare for a media interview? What means should be used to fight his fear of the camera and improve his image? How to present yourself and your project in front of a camera?

How to present yourself and your project to the media?

Targeted content according to your project: Verbal and/or gestural communication; Seduction of the lens and/or microphone; Improvisation in front of a microphone and/or camera; Voice & gaze; One or two camera games; Chronic; Animation; Reporting; Live radio & TV; Interview; Narration; Speech in all its forms (...).

In short, several objectives:
◾ Confront your shyness in front of the microphone/camera.
◾ Understand his speech and diction.
◾ Tame the media environment (radio/tv).
◾ Become familiar with your image and voice.
◾ Manage your speaking time.

Through exercises (diction, voice, presence, breathing, presentations, time management), role plays, simulated interviews and familiarization with their image and voice, participants evolve at their own pace within a framework flexible teaching.

Please note that during the videoconference session, all the notes are transcribed gradually on the chat so that you can access them at any time when you wish.

Indeed, speaking is a predominantly physical activity, which, while taking care of its image, is based on a body, a voice, a breath, a rhythm (diction) and an emotion (the imagination and the sensations ) reflecting the speaker's involvement in his speech. How to send a clear message? How to make the difference, to make an impression?

Knowing how to speak, act and interact in public is almost a necessity today: your public speaking must be effective and efficient with clear, simple and impactful messages.

Simple and pragmatic tools will be presented for: generating listening ● making an impression ● fostering confidence ● generating need ● motivating teams by explaining a strategy ● getting messages across within groups ● overcoming shyness by assimilating 3 CRV axes (body-breathing-voice) ● better manage disagreement or conflict.

Mastered, the method allows:
• to improve self-confidence and stress management with the development of the speaker's (verbal-corporal) ease, his public speaking skills and his sense of repartee and improvisation.
• to work on their ease, leadership, charisma, creativity and personal development through role-playing scenarios.
* to improve the characteristics of the spoken voice (timbre, pitches, intention, flow).
* convey your message through your image, while gaining improvisation skills and responsiveness.

Supplemented by basic exercises (diction, voice, presence, breathing, presentation, time management), role plays, improvisations and simulations. With the key word: pronunciation, diction / articulation, the sense of repartee.

THE TRAINER
➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 15 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

✅ INDIVIDUAL & PERSONALIZED COACHING IN SEDUCTION & LOVERS (DESIGNED FOR WOMEN & MEN): OVERCOME YOUR BLOCKAGES

162 C$ /h

► Overcome blockages, better understand the functioning of the other, integrate tools / techniques / methods / know-how / key phrases to approach and / or respond to the other, then start / build / maintain a relationship, all while leaving room for the essential spontaneity & naturalness

► These sessions will therefore combine two indivisible aspects:

➤ It's all about getting to know each other better (what you like or appreciate less about the other based on your past experience) by analyzing situations together in a thorough and pragmatic way. Indeed, this step is essential in order not to orient towards / "tackle" a pre-established model, but to adapt everything to everyone.

➤ In parallel, from the first session, and this is what naturally differs from a classic psychotherapy session: once the key points are better understood / assimilated, and the objectives gradually defined, tackle them, with scenarios concrete, based on your daily life / your experience, the art of seduction and the construction / possibly stabilization of love.

► These sessions could, for example, deal with how:

➤ Approach or respond to those we like then get into a relationship & build together, which implies self-confidence, avoiding the “friend zone”, taking action in one's sex life & rightly seized opportunities in his social circle.

➤ To be able to approach his interlocutor with finesse, while remaining positive, assertive & by communicating his desire, with a touch of subtlety & play

➤ Have original, light, funny & above all authentic conversations, using the emotional lift as a springboard

➤ Whether it is about “street approaches”, or in a professional or personal context, the objective being to no longer let the vagaries of fate take over & take one's life in hand by choosing action

► My mission: to help you understand, analyze then take action, while gaining self-confidence & acting in order to no longer be limited by your beliefs. Everyone should be able to take the time to choose the person they feel good with before rushing into a stable relationship.

► So, apprehension, shyness, missed opportunities, eternal “friend” status, fear of ridicule, rejection or emptiness? With this personalized coaching, the objective is to redirect the approach and acquire the technique, without ever leaving aside spontaneity. From the first contact, to the social network (tinder, bumble, social networks...) through the first meeting, until the finalization & sustainability, depending on your objective.

➤ It is about creating a certain number of opportunities with the people you like, approaching with confidence without being “friendzoned”, increasing the opportunities to meet people not without elegance / humor & seduction and without losing their authenticity

➤ The sessions will address preparation (gradually gaining confidence); the art of conversation; anti-friendzone appeal; actions and feedback to gain self-confidence (...).

➤ If the discretion and confidentiality of the coach are essential, it is therefore a matter of offering a tailor-made program / training, following an initial "diagnosis".

➤ Objective: regain confidence and attract his attention while making him want to see you again / maintain your existing relationship, understand the key elements of the other's psychology (...). As mentioned above, the practical exercises and scenarios allow to relay the theory.

➤ With simulations and scenarios, your seduction coach turns into a wingman to observe the implementation, suggest readjustments and showcase you

➤ Strengthen your charisma to unlock your potential for seduction

➤ Objective here again: to introduce concrete techniques / methods which make it possible to communicate easily, in a fluid, efficient and always natural way, while mastering situations.

➤ Non-verbal language, sexualization and avoidance of the friend zone, lifestyle, improvisation/repartee (...): the objective being to demystify these themes in theory and in practice.

Concretely, ONE SESSION = SOLUTIONS / proposals / concrete suggestions to put into practice for the following session in order to overcome its blockages.

Note that during the videoconference session, all the notes are transcribed in the chat so that you can access them at any time when you wish.

THE COACH
Trained in Grande Ecole post-preparatory classes & Ivy League University in the United States, our behavioral trainer teacher has specialized and worked for more than 18 years, in Europe and North America, in the field, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as its watchwords, all anchored in a pleasant and jovial moment.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

Marek

4.81

(21)

Graduate teacher with lots of experience working with people from all walks of life. Fast and efficient methods. Personalized approach, whether you are a beginner or a confirmed speaker, my help will be useful.
You will benefit from a rich experience from theatrical techniques and the business world. You will work on postures and behaviors that facilitate speaking. You will also explore the dimensions of voice and gestures that improve oral expression and strengthen your impact on the audience.
We guarantee confidentiality and a relaxed atmosphere.

Simo

4.81

(21)

I am a certified life coach, master practitioner of Neuro-Linguistic Programming (NLP) and hypnotherapist currently certified with the NGH (National Guild of Hypnotists).
I offer coaching to build self-confidence and also offer advice to make dating easier for singles.

I support single people in improving their personal life and their well-being by working on life balance, self-confidence, self-esteem, managing emotions, as well as the positive perception of self. Hypnosis proves to be an effective way to dissipate inner blockages and establish lasting changes by acting at the unconscious level of the individual.

I also provide advice and proven strategies to create an attractive profile on dating platforms such as Tinder, Bumble, etc. In addition, I provide tips for fruitful message exchanges and for approaching strangers in various contexts such as cafes, bars, restaurants, etc. You will thus benefit from the best strategies to promote successful meetings and to make your first dates a success!

Do not hesitate to contact me to transform your love life!

Rojo

4.81

(21)

Objective ?

The objective of these workshops is not artistic production nor the learning of techniques but the discovery of a link through creation with oneself and others. This life bond guarantees better well-being. These workshops offer a creative space for people wishing to connect with the forces of life. It's a job to find yourself, with your sensitivity, your emotions, your strengths and your weaknesses.

Who is this for?

Art Therapy is aimed at anyone looking for a process of self-transformation and evolution.

For all audiences; children, adolescents, adults, the elderly.

The workshops or sessions are aimed at the artist in each of us. The search for pleasure and aesthetic emotion is linked to artistic activity, with the guidance of the art therapist.

Art therapy in institutions: children, adolescents, adults experiencing difficulties or on the margins (hospitals, retirement homes, social reintegration environments, schools in priority education areas or with the razed network, Cliss class, etc.)

Outside institutions: workshops also open to those who want to discover themselves through an artistic expression that can be shared.

Progress of a session.

Listen & ask
Meditation & breathing
Choice of material to work on inspiration or creation
Silence
Viewing & writing the work “in due time”
Leave peacefully
Duration of a session: between 1h15 and 1h45; varies from one individual to another, from one session to another.

CONTENT
Meet your body, your sensations, your emotions in a fun and gentle way.
Enter into a relationship with the outside world (from oneself to the other then others).
Development of spatial awareness.
Listen.
Work on your creativity through expression, stimulation of the imagination.
Depending on the groups and the difficulties we will sometimes only work on expression, setting up a play space. The tools are theater, the mask, bodily expression, writing, but also relaxation, breathing, voice.

Personal development: developing feelings, feelings for adults – adolescents. Small group – à la carte – course.

Jenny

4.81

(21)

Personalised, efficient and quality courses

I adapt my classes and my method to the student level.
And my method depends on what you need: you want to practice your oral German? Let's talk! Want to improve your writing? I can help you. Want to understand German grammar? I can explain it to you and do some exercises.

I am 34 years old, I come from Germany, I am very good listening with a great critical and constructive spirit. Knowledge-hungry, ambitious and creative.

Camille

4.81

(21)

Born following behavioral observation, neuro-linguistic programming (NLP) designates a whole set of techniques (dissociation, reframing, etc.) and methods aimed at promoting the personal development of the individual.

Neuro-linguistic programming is concerned with how humans function in a given environment, based on their behavioral patterns. Through a set of techniques and methods, NLP helps to change the way an individual perceives his environment. Indeed, each individual has a map of the world which is specific to him, and which is modulated by his beliefs and his conditioning. The purpose of NLP is to modify this map in order to enable the individual to achieve their goals more effectively. NLP therefore provides the necessary tools to make personal and structural changes, in order to create new potential for success.

Neuro-linguistic programming is primarily concerned with "How to make it work well?" Rather than "Why is this not working?" ". It suggests recognizing the behaviors we adopt when communicating, and then making changes if desired.

- “Programming” refers to the fact that we are conditioned by our environment which includes a system of beliefs and behaviors.
- “Neuro” means that these programs are encoded in our neural circuits.
- “Linguistics” refers to language, whether verbal or non-verbal.

Examples of benefits of Neurolinguistic Programming:

-Improvement of the mother-child relationship
-Improved performance and decreased anxiety
-Improvement of psychological difficulties and quality of life
(..)

The objective of this training: to target the tools which will support your communication, your image, will help you to decipher your interlocutor (...) to better achieve your objectives.

Thus, after having exchanged with you about the essential blockages that you encounter, targeted areas for improvement, your objectives (...), pragmatic tools, techniques & methods will be put in place based on the initial data. Combined with these theoretical elements, their implementation will follow (for example, by filmed simulations or at the end of the session in real life).

Course of a session: in conversational form, the practitioner identifies the problem and determines the objective with the client by asking a set of questions. He directs his questions towards solutions rather than the story that generated the situation.

Then according to his practice, the practitioner uses the tools at his disposal in order to remove blockages and promote behavioral change, while deciphering the communication of the other as well as his own, thanks to specific NLP tools.

THE PRACTITIONER
Trained at the Grande Ecole post-preparatory classes & Ivy League University in the United States, our consultant teacher trainer has specialized and worked for more than 17 years, in Europe and North America, in the field, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and meticulous methodology as the watchwords.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM
✓ A la carte program: evaluated and adapted to each need.

Marielle

4.81

(21)

I am convinced that students often need a good work methodology.
Often their failures are said only to a lack of self-confidence, methodology and a lack of accompaniment.

Parents, aware of household needs, must spend many hours at work trying to put money on the table.
And therefore do not find enough time to take care of the intrinsic needs of children.

So I'm here for that, because I'm currently in university studies. I have had several experiences that allow me to justify my good faith and my skills.
Do not hesitate to contact me. Hope to meet you. Young and old alike

Awni

4.81

(21)

French DELF & TCF Exam Preparation | Get Certified with Confidence

Are you preparing for the DELF or TCF French exam for studies, work, or immigration?
I offer professional, results-focused preparation to help you reach your target score with confidence.

🎯 What you will get:
✔ Preparation for DELF A1–C1 and TCF (all formats)
✔ Full training in the 4 official skills:

Listening

Reading

Writing

Speaking
✔ Mock exams with detailed feedback based on official criteria
✔ Exam strategies, time management & common pitfalls
✔ Vocabulary and grammar targeted to your exam level

👨‍🏫 About me:

Experienced French language instructor

Specialized in DELF & TCF exam preparation

Proven methods adapted to your level and goals

Clear explanations and confidence-building speaking practice

💻 Lesson format:
📍 Online
⏱ Flexible schedule
🌍 International students welcome

📩 Book your first lesson on Apprentus today and take the next step toward French certification!

Camille

4.81

(21)

This training provides an introduction to the concepts of emotional intelligence & empathy with the aim of better recognizing and understanding one's own emotions and those of others. Being aware of emotions allows better management of behavior in human relationships, whether in the professional, private or entrepreneurial context (...). For example, as a key to management, it allows you to:

• Measure the impact of emotions in team management
• Analyze your own mode of operation to get the most out of it
• To be able to put in place strategies to regulate his own emotions and those of his collaborators
• Know how to approach delicate interviews taking into account the emotional factor
• To be able to understand, recognize and name his own emotions as well as those of his collaborators
• Discover the emotional process
• Manage the team (the impact of emotions on communication and decision-making), the emotional quotient and the
leadership styles
• Motivate and mobilize its employees over the long term, and in particular in the context of interviews "to
strong emotional potential "(reframing, motivation, problem solving, tense sessions, conflicts etc.)

Emotional intelligence is a process of personal development over time. This training allows you to initiate the process, with concrete tools that can be applied on a daily basis. This training combines group activities, individual reflections, videos and scenarios.

From theory to practice with simulations. It is a question of putting in place rational and professional tools to achieve the objectives set together and overcome the blockages initially defined.

Controlled, the techniques allow:

• to rely on emotional intelligence and capitalize on the empathy communicated to better ensure that his message is better received his message or being.

• improve credibility, self-confidence and ease (verbal-bodily) with public speaking and a more fluid sense of repartee

• defuse conflicts and enter your comfort / safety zone. In particular simple and logical techniques, which make it possible to resolve and manage violent situations in a harmonious, effective and lasting way, for example through NVC (Non Violent Communication)

• better manage negotiation situations (contrary to the stereotypes conveyed, negotiation is not only financial, but it can be small everyday events)

• Match the content and form of your message while improving the use of your emotional intelligence

What you will get out of it:
• Better control of emotions and therefore of your way of communicating
• Better understanding of the feelings of others and the ability to lead them successfully
• Better relationships in personal and professional life thanks to superior emotional intelligence
• Less stress thanks to a better understanding of one's emotions and those of others
• Greater determination and results-oriented mindset
• Ways to develop and apply emotional intelligence in the workplace

Statistically, the progress following these private sessions is quickly perceptible, from 2 sessions*. (*2024 study)

THE TRAINER
➤ With training from Grande Ecole post-preparatory classes & Ivy League university in the United States, our teacher trainer has specialized and has worked for more than 15 years in the field, in Europe and North America, in renowned international public and private establishments, regularly speaking in forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the watchwords.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

Camille

4.81

(21)

Turn your trades into victories!

Whether it's to negotiate a contract or remuneration, defend an idea, advance a project, start a business, convince a partner, gain the support of a team, resolve a conflict or simply make yourself better understood, one thing can make all the difference: knowing who you are dealing with and how to communicate with that person.

Because there is no single way to communicate effectively.

The same method won't work for everyone. A rational person isn't persuaded in the same way as an emotional one. A cautious person doesn't react like an ambitious one. A decision-maker, a colleague, a client, an investor, a partner, or a loved one doesn't have the same expectations, motivations, or interests.

The goal is therefore to learn to observe, understand, analyze and adapt your communication in order to deploy the right tool, the right method and the right strategy, at the right time and in front of the right person.

➤ Understanding humans to communicate better

Our way of communicating relies largely on understanding certain mechanisms of human psychology.

Human beings are naturally attentive to what directly concerns them. They are sensitive to their interests, needs, fears, curiosity, recognition, need for security, and desire to be understood and valued.

The idea is therefore not simply to say what you have to say, but to understand:
-How can you make your interlocutor want to listen to you?
-How can you present your message so that it makes sense to him?
-How to spark their interest?
-How can we address his concerns before he even expresses them?
-How to create a dynamic favorable to your objective?

For example, rather than immediately presenting an idea solely from your own perspective, you will learn to identify what may interest your interlocutor and to build your communication around their concerns.

A phrase like, "What I'm about to explain could be of real interest to you, particularly because..." can capture more attention than a simple presentation focused solely on your own needs. But the techniques, tools, and methods of the modules studied together obviously go far beyond that.

Similarly, understanding certain mechanisms such as curiosity, self-interest, recognition, trust, consistency, emotion, or risk perception allows for a more relevant and effective approach.

➤ Profiling & analysis of interlocutors
Before communicating effectively, you must first understand who you are addressing.
You will learn to analyze your interlocutor through different elements:
✔️ His way of communicating
✔️ His priorities and interests
✔️ His motivations
✔️ His needs and expectations
✔️ His potential resistances and objections
✔️ His decision-making process
✔️ His relationship with risk
✔️ His personal or professional stakes
✔️ The verbal and non-verbal signals he can express
✔️ What can promote or hinder its adoption

The goal: to no longer communicate automatically or identically with everyone.
You will learn to adapt your speech, posture, arguments, questions and strategy depending on the person you are facing.

➤ Advance your projects and ambitions
-Do you have a project?
-Do you want to create a company, launch an activity, advance in your organization, defend an idea, obtain the agreement of a decision-maker or make several people or departments collaborate?
-A project is not based solely on its quality.
-It also depends on your ability to:
✔️ Identify the right contacts
✔️ Understand the interests of each stakeholder
✔️ Knowing how to approach each person
✔️ Adapt your communication according to the department or function
✔️ Present your project from the angle most relevant to each individual
✔️ Anticipate objections and resistance
✔️ Create alliances and gain support
✔️ Negotiate effectively when interests diverge
✔️ Knowing when to insist, when to rephrase, when to wait, or when to change approach

-The same project may require several communication strategies depending on the person you are addressing.

-The goal is to give you the necessary tools to understand this dynamic and to move your project forward with more method, strategy and efficiency.

➤ Negotiation: much more than defending one's position
Whether it's for negotiating:
-A contract
-A remuneration
-A partnership
-A budget
-A strategic project
-Career progression
-A decision
-Or resolve a conflict

Negotiation is not just about finding good arguments.
It also involves understanding:
-Who is in front of you.
-What he really wants.
-What he stands to gain.
-What he is trying to avoid.
-What are his interests?
-What are its constraints?
-And what strategy can create a favorable outcome?

➤ On the agenda: support tailored to your objectives

Psychology of communication & understanding of behaviors
-Understanding some fundamental mechanisms of human psychology
-Identify the needs, motivations and interests of your interlocutors
-Understanding why some approaches work with some people and fail with others
-Use interest, curiosity, recognition, trust and other communication levers
-Craft a message that makes people want to listen

Profiling and analysis of interlocutors
-Observe and analyze how a person communicates
-Identify your priorities and your way of working
-Detect potential resistance and objections
-Understanding verbal and behavioral signals
-Adapt your strategy to the person and the context

Persuasive communication
-Formulate your arguments with impact
-To promote your ideas so that they are considered
-Structuring a convincing speech
-Ask the right questions
-Create interest and engagement
-Adapt your language and your approach
-Develop your ability to persuade without engaging in unnecessary power struggles

Strategic negotiation
-Identify and utilize negotiation levers: alternatives, common interests, concessions, and room for maneuver
-Preparing effectively for a negotiation
-Anticipate different scenarios
-Identify the interests and positions of stakeholders
-Build a suitable strategy
-Managing objections and deadlock situations
-Knowing how to evolve a discussion when the initial strategy is not working
-Maximize your chances of reaching a favorable agreement

Project strategy & support
-Clarify your objective and your strategy
-Identify the different stages and priorities
-Understanding who to interact with and in what order
-Prepare your discussions with the various stakeholders
-Adapt your communication according to the departments, partners or decision-makers
-Prepare for your important appointments
-Anticipate difficulties and resistance
-Deploy the most relevant tools and methods according to each step

Conflict management and complex situations
-Understanding the mechanisms that give rise to a conflict
-Identify the real issues behind the positions expressed
-Manage your emotions and those of the person you are speaking with
-Develop active and strategic listening
-Moving beyond unnecessary power struggles
-Regaining control of a difficult exchange
-Find constructive and sustainable solutions

➤ The right tool, at the right time, with the right person
This is one of the central principles of this support. Knowing a technique is not enough.

But first, you need to know:
-When to use it.
-With whom.
-In what context?
-And in what a way.

The same technique can be extremely effective with one person and totally counterproductive with another.

You will therefore learn to develop a true strategic reading of interactions, so that you no longer act solely on intuition, but understand the dynamics at play and consciously choose your approach.

➤ Tailored support

This program is aimed particularly at:

-Entrepreneurs and project leaders
-Business leaders and executives
Managers and executives
-Young professionals
Self-employed individuals and professionals
People wishing to advance within their company
Anyone with a project, ambition, or goal to achieve
Anyone wishing to improve their relationships and communication in a personal setting

Each support program is tailored to your specific situation and concrete objectives.

We can work directly on your projects, negotiations, appointments, relationship difficulties, or professional situations.

The goal is not simply to learn concepts.

You learn how to use them practically in your own life.

➤ A practical, engaging, and results-oriented teaching approach

We alternate methodological input, analysis of real situations, role-playing, simulations, preparation of your discussions and personalized feedback.

You can bring:

-A project to be developed.
-A negotiation to prepare for.
-An important appointment.
-A conflict to be resolved.
-A difficult person to manage.
-An idea worth defending.
-A business to launch.
-Or simply an ambition you wish to realize.

Let's analyze the situation together:

-What is your objective?
-Who are the relevant stakeholders?
-What are their interests and what is at stake?
-What obstacles might arise?
-What strategy should we adopt?
-What approach should be used?
-Which arguments should be prioritized?
-What tools should be deployed?
-And most importantly: at what point?

➤ Become a strategic communicator

The goal of this support is to enable you to develop a skill that will serve you in all areas of your life:

-Understanding people.
-Understanding the situations.
-Understanding the issues.
-Then adapt your communication and strategy to achieve your objectives.

Whether you are setting up a project, developing a business, advancing professionally, negotiating an opportunity or managing a complex personal situation, you will have concrete methods, tools and strategies to communicate with greater impact, intelligence and efficiency.

Stop letting your projects, ideas, or ambitions depend solely on your intuition. Learn to understand people, decode situations, and deploy the right strategy at the right time to advance what truly matters to you.

THE EXPERT CONSULTANT
With training from a Grande Ecole post-European preparatory class & an Ivy League university in the United States, our teacher has specialized and has worked for more than 18 years in the field, in international establishments, speaking in forums and conferences.

➤ PLACE, TIMETABLE, PRICES
✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM
✓ A la carte program: evaluated and adapted to each need.

Johana

4.81

(21)

Hola,
¿cómo estás?☺️
My name is Joana. I am a native Spanish teacher, with a degree in Spanish Literature and Language and a Master's degree in Spanish as a foreign language (UNED Faculty).
■ Since 2009 I have been working at the Cervantes Institute as an OFFICIAL EXAMINER of DELE diplomas (Diploma in Spanish as a Foreign Language)
(I am fluent in French, so during the course I give all the necessary explanations in French on grammatical rules or vocabulary.
Having extensive teaching experience, I prepare students/adults for all levels of the DELE Spanish Diplomas and for all official Spanish exams within Universities.
● Spanish courses for adults who intend to travel or live in a Spanish-speaking country.
● Specialized fun Spanish courses for children (6-13 years old), audiovisual material, interactive games on the internet, choice of textbooks taking into account their age. Children learn the language through experiences and experiences while having fun.
● Help with school homework/exams for French students (all levels, + preparation for BTS, CNED)
● Spanish courses for adults who use Spanish in a professional context (Business Spanish: tourism/restaurants, law, etc.)
● Spanish pronunciation/phonetics/conversation courses (exercises provided by the Cervantes Institute). During my Master's degree, I specialized in Spanish phonetics for foreigners. Students can achieve a very good level of oral production even if they are beginners* :)
● Written production, grammar, oral and written comprehension.
● Spanish civilization course.
I live in Spain, so I give all my classes on Skype.
Skype classes are very flexible and as effective as face-to-face classes! (100% success rate for all Cervantes Institute DELE diplomas and all university exams!)
■ COMPLETE learning materials provided to all my students according to their personal level/age/interests (DELE preparation manual, grammar book, pronunciation guide, notes, mp3 audios)

I will be happy to read from you.

A greeting,
Joana :) 👩🏻‍🏫🇪🇸

Astrid

4.81

(21)

I am a qualified teacher of Romance languages, specializing in French as a first language and French as a Foreign Language. I currently teach French and French as a Foreign Language at both the lower and upper levels of secondary education.

Whether you wish to improve your overall mastery of the language (speaking, grammar, spelling, reading comprehension...) or prepare for a particular exam (CEB, CE1D, CESS, DELF...), the courses are personalized according to your objectives and your pace.

I support both primary and secondary school students as well as university students, adults, expatriates or people wishing to learn French for daily life, studies or work.

Michele

4.81

(21)

I am a native Italian speaker currently living in Brussels and pursuing a PhD at the Université libre de Bruxelles (ULB).

I offer personalized Italian lessons for beginners, intermediate and advanced students.

The lessons can focus on:

• Everyday conversation
• Grammar and vocabulary
• Pronunciation
• Italian for travel or work
• Exam preparation
• Italian culture and practical communication

I adapt each lesson to the student’s level, goals and learning style. My approach is practical and interactive, with a strong focus on helping students communicate confidently in real-life situations.

Lessons are available online or in person in Brussels.

I can teach Italian through English.

Berfin

4.81

(21)

Hello! / Bonjour ! / Ciao! / Merhaba!

Are you looking to improve your English for university, career advancement, school exams, or everyday conversation? I am here to help you reach your goals with personalized, engaging, and highly effective lessons.

I am a Master's student at UNIL, holding a BA in English Literature and the Cambridge CELTA certification. I have over 5 years of professional teaching experience working with children, teenagers, and adults across all language levels (A1 to C2).

Because I speak French, Italian, and Turkish, I understand how different native speakers learn English and also have difficulties learning it. I can easily explain tricky grammar rules using comparisons you will actually understand!

What I Offer:
Academic Support: Help with school homework, gymnastics/maturité prep, or UNIL/EPFL university assignments.

Exam Preparation: Focused training for Cambridge (PET, FCE, CAE), IELTS, or TOEFL exams.

Conversation & Fluency: Boosting your confidence, perfecting your pronunciation, and expanding your vocabulary.

Business & Professional English: Interview prep, resume polishing, and professional presentation skills.

My Teaching Approach:
- No two students are the same. I tailor every single lesson to your specific pace, interests, and goals. I focus on creating a supportive, interactive environment where you feel completely comfortable making mistakes and growing your confidence.

Lessons can take place online, at the UNIL campus, or at a convenient location in Lausanne. Feel free to send me a message to discuss your goals. Let's make learning English enjoyable and stress-free!

Ecole

4.81

(21)

✅ Why do some people trust you... and others resist everything you say?

Why can the same argument convince one person and leave another completely indifferent?

Why do some negotiations fail before they've even really begun?

Because words are only part of the message.

✅ Behind every behavior, every reaction, every silence, there are motivations, fears, needs, defense mechanisms, stakes, and a particular way of perceiving the world. For each person, the right words, the right approach. For the 'profiler' that I am, there is no doubt about it.

This training program offers you the techniques, methods, and tools to learn how to decipher human behavior. Not to manipulate, but to better understand, communicate more effectively, and act with greater precision. And to influence others.

✅ You will learn, among other things, to:

→ Getting to know you better
Identify your own mechanisms, your automatic reactions, your strengths, your limitations, and how your personality influences your decisions and relationships.

→ Read the others with more nuance
Observe what lies behind the words: the inconsistencies, the unspoken, the changes in behavior, the intentions and the real stakes of an interaction.

→ Decoding verbal and non-verbal communication
Word choice, tone of voice, rhythm, hesitations, silences, gestures, attitudes, micro-behavioral changes: learn to observe before interpreting.

→ **Understanding psychological profiles
Why do some people need control, recognition, security, or freedom? Why do some attack, avoid, seduce, resist, or constantly seek to convince?

→ Adapt your communication to the person you are facing.
Because you can't convince everyone in the same way.

→ Better negotiate and manage complex situations
Understanding what is really at stake for the other party in order to identify the right levers and build a more effective communication strategy.

→ Achieve your goals with greater relational intelligence
By better understanding the people with whom you need to convince, collaborate, negotiate, lead, or build a relationship.

✅ True power isn't about talking more. It's about understanding before acting. Understanding what motivates a person. Understanding what they're really trying to protect. Understanding what they're not saying. Understanding why they're reacting... sometimes even before they themselves put words to what's happening.

This training will equip you with tools from psychology, behavioral analysis, communication, and profiling to develop an essential skill: the ability to better understand people. Because when you understand yourself better, you make better decisions. When you understand others better, you communicate more effectively.

And when you understand the psychological dynamics at play in an interaction, you significantly increase your ability to positively influence a situation and achieve your goals. Don't just listen to what people say. Learn to understand why they say it.

In just a few minutes, you can sometimes understand about a person what months of discussions have never revealed...

✅ THE CONSULTANT:

Having graduated from a prestigious French engineering school after preparatory classes and from an Ivy League university in the United States, our teacher and trainer has specialized and worked for over 18 years in Europe and North America in the field, in renowned international public and private institutions, regularly speaking at forums and conferences, and also offering personalized INDIVIDUAL support, with pedagogy and careful methodology as the key words.

✅ LOCATION, TIME

✓ Locations: Switzerland (Geneva, Lausanne, Fribourg, Zurich, Neuchâtel, Lugano, Basel, Bern, Lucerne), Belgium (Brussels, Antwerp, Charleroi, Liège), Luxembourg. On request: France (Paris, Lyon) and Canada (Montreal).

Currently, we primarily use videoconferencing, a highly popular format: it offers the same quality as in-person meetings, flexible organization, time savings, flexibility, comfort, and an eco-friendly approach. Content, notes, and recommendations are shared directly via a dedicated chat.

✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat.

✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions.

✓ Languages: French/English.

✓ Progress following these private sessions is noticeable from 1 to 2 sessions (*study 2026).

✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round.

CONTACT / PROGRAM

✓ A la carte program: evaluated and adapted to each need.

Milena

4.81

(21)

Ready to learn a new language or take your skills to the next level? I offer personalized English and Portuguese lessons designed around your goals, interests, and learning pace.

As a native Portuguese speaker with 6 years of teaching experience, I create engaging, practical lessons that help students develop their communication skills and gain confidence using a language in real-life situations.

Whether you're a complete beginner, looking to improve your fluency, preparing for a trip, or simply wanting to communicate more naturally, our lessons will focus on what matters most to you. We'll work on speaking, listening, vocabulary, pronunciation, and grammar through interactive activities, meaningful conversations, and real-world examples.

You'll have plenty of opportunities to practice, ask questions, and learn at your own pace.

Let's make learning a language a practical, enjoyable, and rewarding experience!