Dispatching, negotiating and Customer Service operations

--- ENG Hello everyone! My name is Maria, a Venezuelan musician residing in Belgium. In the world of art, languages and cultures are a fundamental part of being able to understand each other and connect with each other in order to create something beautiful together, in my case music. Apart from being an artist, I like languages and learning them has become a passion for me, which is why I decided to take this passion to another level. During my classes I want to help you learn my native language, which is Latin American Spanish, in a personalized and dynamic way. The classes are separated by levels (A0-B2), where you will learn the grammar of the language but also vocabulary and expressions to use on a daily basis with other speakers of the language. My idea is that each student learns the language at their own pace but understanding and daring to speak it from the first day. Support material (book, exercises, audios, etc) is always included. Classes can be individual or in groups, both online and in person (Brussels, Belgium). Classes will be given in English and Spanish. Don't hesitate to contact me if you have any questions. I hope to see you soon and start discovering and learning this beautiful language! Greetings, Maria. --- ESP ¡Hola a todos! Mi nombre es Maria, musico Venezolana residiendo en Bélgica. En el mundo del arte, los idiomas y las culturas son parte fundamental para poder entendernos entre cada artista y conectar para poder crear algo hermoso juntos, en mi caso la música. Aparte de ser artista me gusta los idiomas y aprenderlos se ha convertido en una pasión para mi, por eso he decidió llevar esta pasión a otro nivel. Durante mis clases quiero ayudarte a aprender de una forma personalizada y dinámica mi lengua natal, que es el español latinoamericano. Las clases están separadas por niveles (A0-B2), en donde aprenderás la gramática de la lengua pero también vocabulario y expresiones para usar en el día a día con otros hablantes de la lengua. Mi idea es que cada alumno aprenda el idioma a su ritmo pero entendiendo y atreviéndose a hablarlo desde el primer día. Material de apoyo (libro, ejercicios, audios, etc) está incluido siempre. Las clases pueden ser individuales o en grupos, tanto online como en persona (Bruselas, Bélgica). Clases se darán en Ingles y español. No dudes en contactarme si tienes alguna pregunta. ¡Espero verte pronto y comenzar a descubrir y aprender este hermoso idioma! Saludos, Maria.

Thanks for taking time to check out my profile. I'm an outdoor-loving Canadian, born and bred in beautiful Vancouver, British Columbia. A life-long student of life and educator across multiple time zones and countries. I'm currently living and working in Europe as an educational consultant for local schools and learning institutions. Here are some of the topics I've covered: ★ Language acquisition that caters towards employment, culture, interviews, career and immigration ★ IELTS and TOEFL examination prep ★ Conversational and body language skills between natives ★ Pronunciation perfection ★ Critical thinking and development skills ★ Leadership goals & mentoring ★ English for the workplace and moving abroad ★ International relations, theory and business ★ Language acquisition for high school and middle school students ★ Information Technology (IT) English with a focus on economics, blockchain, finance and online colloquialisms ★ ★ Introducing an AI-inspired teaching curriculum where you'll learn how to use tools, learn terminologies and what the experts are saying about our future! Want to hit that dream job? Perhaps you’re an international student considering moving abroad? Or maybe you just want to brush up on your language skills to make you a more attractive person, employee and citizen of the world? If this is you, don’t hesitate to send me a message if you have any questions and I’ll get back to you within 24 hours - promise. Each lesson with me is always open to customization as I've had tremendous experience outlining step-by-step guides that outline our monthly plans, goals and ambitions. My current students are often business professionals, single moms, undergrads, transfer students and people interested in the IT sector, investment field and personal development with big dreams and ambitious goals. After a complimentary lesson where we will discuss where you are, and where you want to be - I'll be sending you a detailed outline of a plan moving forward so we can get started. All it takes is one message. I'll see you in class, Dante "Never stop learning, because life never stops teaching" ─ ✔ 2023 note: As per request from several students, I've been asked to cover the Theory of Knowledge program that I previously taught for multiple years. This program offers a high-quality and critical look into the nature of knowledge and the process of knowing. If this is something that would interest you, please let me know.

Hello! I am Lucía, teacher of Spanish as a Foreign Language (ELE). Nice to meet you😄. I love languages, their culture and communicating with them. You too? Good news! I can help you with Spanish! I am a native Spanish speaker from Ciudad Real, Spain. I have specific training (such as the MASTER OF ELE or the SIELE PROFESSOR course) and several years of EXPERIENCE as a language teacher (English and, above all, Spanish) to students of various nationalities and of all levels, ages, and goals (in person and online). I studied translation and interpreting in English and French, and I can use these languages to communicate with you, if needed. I also speak a little Russian! I want to give QUALITY classes, that's why I only teach Spanish, my specialty, and I offer: - Practical, brilliant and professional Spanish as a foreign language classes at all levels, for students aged 7 and up. - Currently online💻 - Help to learn and improve Spanish to COMMUNICATE💬 or pass DELE and SIELE exams💯. - Use a book📘, as it helps both the teacher and the student a lot (I send the material). - More dynamic and fun activities for an ENTERTAINING AND PRODUCTIVE CLASS🥳📚. - 🆕🆕NEW🆕🆕: Classes for two students at a time🧑‍🤝‍🧑👭👫. Do you want to learn Spanish with your partner♥️, friend🤝, or family member🏠 for extra fun? I'd be happy to help! (Ask me) Remember: I'm here to help you😃 Tell me what you need! We will find a way to succeed🏆! ***Morning free time only for the first class. Please check with me for schedule availability***

I am happy to help you learn the French language: 📚written or 🎤🎧oral or both. It depends on your needs. I follow the institut Français programmes to design my course. Through videos, audios, images, texts, songs, stories... learners will learn how to listen, speak, read, and write in French. You will be comfortable and motivated. There will be no stress or routine. I am patient and a good listener. If you want to improve your French skills, or you have an exam or homework, contact me💐 🏵️

Learning languages is a beautiful adventure where you can get better results when you get someone to help you! I will be happy to be that person who helps you develop your french skills. I have a french certificate and an experience teaching online. I can also help you with English. Contact me now and we can discuss your goals and i'll create the perfect plan to achieve them.

In today's interconnected world, learning a new language is more than just acquiring a skill – it's opening a gateway to new cultures, deeper connections, and expanded opportunities. It enriches travel experiences, boosts cognitive abilities like problem-solving and memory, and can significantly enhance your career prospects. Imagine the confidence of navigating a new country with ease, the joy of understanding foreign films without subtitles, or the thrill of connecting with people from entirely different backgrounds. This course is your first step towards that exciting reality. Your Path: From Foundational Basics to Confident Communication This comprehensive Swahili course is designed for enthusiastic learners at all early stages, whether you're an absolute beginner starting from "zero" or someone with a basic understanding looking to solidify your knowledge and progress to an intermediate level. We'll guide you step-by-step on an engaging and supportive journey. What You Will Learn – Your Toolkit for SWAHILI: Our private lessons are structured to build a strong foundation and then expand your abilities progressively: 1) Building Blocks (Beginner Focus): Alphabet & Pronunciation: Mastering the sounds and script of Swahili Essential Vocabulary: Learning core words and phrases for everyday situations (greetings, introductions, numbers, family, food, travel basics). Fundamental Grammar: Understanding basic sentence structure, verb conjugations (present tense), nouns, adjectives, and essential prepositions in a clear and accessible way. Simple Conversations: Engaging in basic scripted and semi-scripted dialogues. Listening for the Gist: Developing the ability to understand simple spoken Swahili 2) Expanding Horizons (Intermediate Focus): Growing Your Lexicon: Acquiring a broader range of vocabulary for more complex topics (hobbies, work, opinions, future plans). Mastering Grammar: Delving into more complex verb tenses (past, future), sentence structures, conditional clauses, and idiomatic expressions. Fluent Conversations: Practising spontaneous conversations, expressing opinions, and sharing experiences with increasing fluency. Sharpening Listening Skills: Understanding native speakers in various contexts and speeds. Reading & Comprehension: Reading short texts, articles, and stories in Swahili Introduction to Writing: Crafting simple paragraphs and messages. Cultural Insights: Understanding customs, etiquette, and cultural nuances to communicate more effectively and respectfully. 3) Our Goals for You: To provide you with a solid understanding of Swahili fundamentals. To develop your ability to speak, listen, read, and (eventually) write in Swahili with growing confidence. To equip you with the vocabulary and grammar necessary for everyday communication and beyond. To foster an appreciation for the culture(s) associated with Swahili. To empower you to continue your language learning journey independently. Desired Outcomes: From Zero to Confident Communicator By the end of this course, you will be able to: Understand and use familiar everyday expressions and basic phrases aimed at the satisfaction of needs of a concrete type. Introduce yourself and others and ask and answer questions about personal details such as where you live, people you know, and things you have. Interact in a simple way provided the other person talks slowly and clearly and is prepared to help. Understand sentences and frequently used expressions related to areas of most immediate relevance (e.g., very basic personal and family information, shopping, local geography, employment). Communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters. Describe in simple terms aspects of your background, immediate environment, and matters in areas of immediate need. Engage in conversations on a wider range of topics with increased fluency and spontaneity. Understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc. Feel confident in your ability to continue learning and using Swahili in real-world situations. Join us and transform your understanding of the world, one word at a time. Let's embark on this exciting journey from zero to confident in Swahili together!

I have numerous programs available based on your needs. For adults, we can develop a program focused on conversational speaking and writing. Reading Explorer is a six-level series that prepares learners for academic success with highly visual, motivating National Geographic content that features real people, places, and stories. It provides real-world stories and reading skill sections that provide the essential reading, academic, and critical thinking skills that learners require.

In this course, we offer comprehensive instruction in Classical Arabic, covering the four skills: reading, writing, conversation, and listening. Special attention is given to conversational skills through discussions on various topics 🗣️, which help improve language use in daily, social, and cultural contexts. We use simplified methods to ensure understanding and assimilation. The course is designed for students of all levels, from beginners to advanced, so they can practice the language effectively and apply it in real-world contexts, thereby enhancing their ability to communicate and express themselves with confidence. Join us to develop your language skills and enjoy an interactive and comprehensive learning experience! 🌟

Are you looking to improve your English skills from the comfort of your home? Join my online English classes and unleash your full linguistic potential. My personalized approach to teaching ensures that each student, regardless of skill level, receives the individual attention they need to succeed. From beginner to advanced, my courses are aimed at all skill levels and are tailored to meet the specific needs of each student. As an experienced English tutor, I am committed to providing engaging and interactive sessions that use the latest technology and teaching resources to ensure a dynamic learning experience. My lessons cover all aspects of the English language, including grammar, vocabulary, reading comprehension, writing and speaking practice. My flexible scheduling options allow you to choose times that work best for your schedule, so you can learn on your own terms. Without the need to travel, my online courses offer the convenience and flexibility that today's busy lifestyles demand. With my personalized approach and commitment to helping you achieve your language goals, you can be sure that you will make rapid progress and see tangible results in your language skills. Whether you are looking to improve your English for personal or professional reasons, my online courses are the ideal solution. Sign up today and begin your journey to mastering the universal language of English.

Learn Arabic and open the door to a whole new culture! Personalized, dynamic lessons 100% tailored to you Have you always wanted to speak Arabic but didn't know where to start? You're in the right place! Whether you're starting from scratch or looking to improve your current level, I'll help you reach your goals step by step. What do my classes include? 📚 Practical focus: Learn what you'll actually use in real life 🗣️ Conversation from day one 🌍 Useful vocabulary for travel, work, or connecting with people around the world 🧠 Clear explanations of grammar and pronunciation ⏱️ Flexible scheduling (pick the time that suits you best) 💻 Online (from anywhere) or in-person (if nearby) 🎯 Extra materials, personalized feedback, and exercises tailored to your interests For all levels and ages: ✅ Kids and teens ✅ University students ✅ Professionals and travelers ✅ Language and culture enthusiasts Why learn Arabic with me? I speak your language and understand your challenges I use modern, motivating teaching methods You'll learn not just the language, but also the culture and Arab traditions And most importantly: we'll make learning fun and natural! Send me a DM or WhatsApp message and start your Arabic journey today. The best time to start is now— And Arabic... you're going to love it! ✨ Welcome!

A certified English Teacher| Master’s degree| Started teaching 9 years ago| Taught all ages and levels| Specializing in Conversational English| IELTS, TOEFL, TOEIC, SAT preparation. My teaching approach is designed to develop communication skills above all. We watch or read materials, such as videos, articles, stories, poems, then discuss them; we act out situations from everyday life; we take positions and practice debates. However, this doesn’t mean that we just practice speaking. I also have to make sure that the learner is not running in a circle. I’m here to ensure that they do not keep repeating the same mistakes or keep using the same expressions over and over in conversation. In order to keep making progress, I take my student on a journey that involves: • Improving their grammar. • Fixing their pronunciation. • Enriching their vocabulary by learning to use new words and common idioms. By the end of this course, you should be able to speak English fluently and confidently. PS: Currently, I’m working on my PhD thesis in English literature. Because of my academic specialty, I also help with academic writing and creative writing.

➤ From NVC (Non-Violent Communication) through the pragmatic tools of empathy and emotional intelligence. From personal to professional. From theory to practice with simulations. It is about putting in place rational tools to defuse conflicts and enter your comfort / security zone. In particular, simple techniques which make it possible to improve intimate, personal and professional relationships, or even to resolve and manage violent situations in a harmonious, effective and lasting way. ➤ Indeed, the objective is to improve personal / professional communication & overcome any resulting conflicts. So how do you get a clear message across and make a difference? ➤ More precisely, the objectives are to: 0. Understand and identify the issues / risks then find a balance between empathy and conviction 1. Use interpersonal communication techniques resulting from mediation to defuse tensions and gain distance 2. Dissociate the relational and the nature of the disagreement - Overcome cognitive and psychological obstacles 3. Acquire the techniques of self-defense and mastery without hurting and being injured 4. Face and then defuse difficult behaviors (blackmail attempts, threats, destabilization) or even dangerous with a mediation strategy 5. Develop conflict management and negotiation skills, alternating attentive listening, active speaking and rationality in the face of the limited rationality of the angry individual. ➤ Whether your objective is personal or professional, defusing conflicts, negotiating and speaking relevant and successful must always be effective and efficient, with clear, simple and powerful messages, creating an adequacy between the message received and the message sent. Consistency between form and substance. ➤ So, how to listen and be listened to, convince and be impactful, challenge and mark the spirits, enhance its content, address its audience effectively and optimize the quality & clarity of the exchange / message? It is precisely a question of going through, applying and deploying practical and effective techniques of verbal and non-verbal communication. ➤ Thus, mastered, the practical method allows, through a set of simulations and scenarios based on your daily experience supporting pragmatic & concrete techniques, to improve self-confidence, self-confidence, but also to work on one's leadership & charisma. ➤ So, in this context, after having precisely defined your objective & gone through the blockages encountered, here are some examples of themes covered through concrete techniques & a targeted methodology: ✓Practical tools to perfect your rhetoric/repartee ✓Decode and use the practical communication tools of great leaders ✓Fundamentals (practices) of eloquence but also of public speaking (intonation, gaze, gestures, elocution, range, emotions, pronunciation, development of one's own style of charisma) to ensure consistency between substance & form ✓Fundamentals of Body Language to support and not interfere with the speech while being convinced & convincing. ✓ Highlighting their speech & promoting their speaking to arouse interest, by building on their strengths. ✓Creation of a coherence between the message emitted & the message received in order to improve its speech and in fact, its professional/personal relations. ✓Management of Q&A sessions & external reactions during an intervention or an oral exchange. ✓Practical tools to put your interlocutor at ease and appear friendly/interested. ✓To succeed in a negotiation/mediation. ✓On the one hand, learning to say 'no' simply in three steps AND on the other hand, getting people to say 'yes'. ✓To turn sentences into positive AND constructive. ✓To manage conflicts (eg 'assertive' communication techniques, eg CNV techniques - Non Violent Communication). ✓To put NLP (neuro-linguistic programming) at the service of communication. ✓To adopt effective, simple, fair and engaging language. ✓To use sentences, turns of phrase & expressions allowing to be precise, simple, effective & challenging. ✓To manage your personal & professional relationships with, for example, the preparation of your ratings. ✓Make your hypersensitivity a strength to tame your abilities. ✓Listening proactively and expressing / conveying ideas / message clearly. ✓ Avoid letting your emotions show through and propose a constructive solution to problems, while drawing on your own relational skills. ✓Be better equipped to recognize and immediately remedy situations that weaken their authority and affect their ability to communicate effectively. ✓Enhance their potential for expression and creativity (often underestimated until now) and 'apparent' sociability ✓Develop not necessarily self-confidence, but the 'appearance' of self-confidence, refine one's listening to respond adequately, open up to the resources of the imagination, free oneself from the rational to then structure one's speech. ✓Relate their communication objectives (project, institution, values, ideas, demands, etc.) to the form of their expression. ✓Learn and put into practice persuasive communication techniques and better understand the perception that others have of oneself. In order to improve his skills of 'self-presentation' and conveyed image. ✓Practical techniques to foster the engagement of the other party. ✓Strengthen the structure of its communication and develop a convincing argument in order to sell its ideas and projects. (...) ➤ In short, each session combines techniques & practice exercises adapted to your everyday situations (filmed with your agreement in order to be reviewed, commented on, decoded together live), so that you can put them into practice immediately, this from the 1st session. ➤ THE CONSULTANT TRAINER Trained in a Grande Ecole post-preparatory European classes & Ivy League university in the United States, our teacher has specialized and has worked for more than 15 years, in Europe and North America, in the field of communication, in renowned international public and private establishments, intervening in forums and conferences, & oriented towards pedagogy and careful methodology. ➤ LOCATION, TIMETABLE ✓ Locations: Geneva-Lausanne-Fribourg-Zurich-Neuchâtel-Lugano-Montreux-Basel-Neuchâtel-Bern-Lucerne-Brussels-Luxembourg-Paris-Lyon. But currently, these sessions continue to be offered by videoconference in the current context and in accordance with general demand which is almost unanimous on this subject. ✓ Indeed, apart from the classic advantages of videoconferencing (time saving related to travel & their unforeseen events, eco-responsibility, increased schedule flexibility, etc.), the quality of the session & the interaction remain identical. In addition, the entire exchange, notes and recommendations are immediately transcribed on the dedicated chat. ✓ To support us among ourselves & to be pleasant to you in this sustainable / particular period and in a spirit of solidarity, the fees are temporarily reduced and will not increase after the start of our sessions. ✓ Languages: French/English. ✓ The progress following these private sessions is perceptible from 1 to 2 sessions (*2024 study). ✓ As other people do regularly, you can also please your loved ones by offering gift vouchers available all year round. PROGRAM ✓ A la carte program: evaluated and adapted to each need.

I am a Spanish teacher since 2018, I have taught in a private school in Turkey, and also I worked with Cervantes Institute in Istanbul, I am currently working with Cervantes Institute from Brussels. I have experience with all ages, lots of materials, and resources to share with you as a student. If you want to improve your Spanish language skills or take the DELE exam I can also help you since I am an examiner at all levels. My lessons are more about speaking we can have some grammar explanations but most of the time we will be speaking in order to improve what we are learning.

I am Omaima. English language teacher graduated from Kafr El -Sheikh University, College of Education, Department of English. On the ESL certificate from the University of Colorado Polidar, I have been working in teaching the English language for a long time

Teaching the Arabic language Explanation of lessons and rules Learn conversation, especially for foreign students Preparing for exams and reviewing daily lessons Read stories and improve the arts of recitation Practice writing, spelling and drawing letters correctly Introduce the student to himself fluently and confidently Learning to recite poetry I am a native Arabic speaker from Lebanon living in Saudi Arabia with years of experience teaching beginners. I use a variety of methods to make learning Arabic easy and enjoyable, Whether you're a complete beginner or looking to improve your Arabic skills, I will customize the lessons to your level. I'll focus on the basics of Arabic grammar, vocabulary, and conversation, so you can start speaking Arabic with confidence Don't wait any longer to start learning Arabic. Contact me today to schedule your first lesson.